Thursday, December 19, 2019

[KITlist] Customer Listening Program Manager (SF Bay Area/San Jose, California)

Posted By: Sandy Preto <laura@channel-impact.com><br />
Credit Card Charge of 39, Ref # AI3A8F581896<br /><br />

____________________________________________________________<br />
Please direct your responses to: https://channel-impact.secure.force.com/careers/ts2__Register?jobId=a0K1L0000123SrPUAU&tSource=<br /><br />

(v1.08 - 1576779320) - Channel Impact is seeking a Customer and Partner Listening Program Manager to join our team. In this role, you will work side-by-side with our high-tech client to program manage customer/partner listening research, analysis, activities and programs. The ideal candidate will have a strong understanding of the customer listening disciplines and is experienced at leading the design and execution of customer experience research and analysis efforts. You�d be responsible for building customer empathy in the business by using qualitative and quantitative data to build a complete picture of the customer, identifying their needs and expectations, roadblocks and pain points, to drive the evolution of our products and services for an optimal customer experience. <br />
This is a W2 opportunity with Channel Impact and includes benefits.<br />
This role is based either out of the San Francisco Bay Area (South Bay) or Raleigh, NC.<br />
What you&rsquo;ll do:<br />
This role works cross functionally within the client&rsquo;s Customer Experience, Sales, Marketing, and IT organizations, playing a leadership role in transformation by developing and implementing analytical models and intelligent automation to drive toward a data-driven digital organization.<br />
Create and execute research strategies and plans to collect and analyze both qualitative and quantitative data<br />
Facilitate the complete research lifecycle, including defining sample strategies, recruiting participants, creating protocols, conducting customer experience research, facilitating/moderating events, data analysis, creating summary reports of findings and recommendations, and presentations to key stakeholders<br />
Utilize research data and insights to represent a comprehensive view of customer and partner needs and pain points to appropriate business owners, ensuring improvement priorities and investments are responsive to feedback and sentiment<br />
Execute on &ldquo;Voice of the Customer&rdquo; strategies that capture the end-to-end customer journey as part of the client&rsquo;s methodology and practice<br />
Identify and track business and customer experience metrics that correlate to the customers&rsquo; outcome/effort/experience performance<br />
Collaborate on customer experience improvement efforts, using human-centered design methods and co-creation to ensure we solve the right problems for our customers<br />
Build cross-functional relationships and drive Customer Experience guiding principles throughout culture and business processes<br />
Drive regular reviews to give key stakeholders visibility into the customer success portfolio improvements<br />
Participate in UX/UI concept testing &amp; research to guide the business in developing products, solutions and services that are right for the customer<br />
Contribute to external communications that share improvements with employees, customers and partners<br />
You&rsquo;re a great fit if you have:<br />
3+ years of experience in a customer or partner experience role at a large enterprise business<br />
5 years project management/program management experience in a large enterprise business<br />
3 years experience designing, planning, and driving customer research efforts<br />
3 years of customer-facing roles preferred<br />
Bachelor�s Degree required; MBA is a plus<br />
No phone calls please.


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Monday, December 16, 2019

[KITlist] test (San Francisco, ca)

 

Posted By: Non-profit Groups <nonprofit@kitlist.org><br />
subscriber<br /><br />

__________________________________________________________<br />
Please direct your responses to: kelly@kitlist.org<br /><br />

(v1.08 - 1576567216) - test

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Tuesday, November 26, 2019

[KITlist] Encore Fellowships in Fundraising and Development (Silicon Valley, CA)

 

Please direct your responses to: www.encore.org/fellowships

Are you looking to transition to the social impact sector? Encore Fellowships provide paid engagements in non profit organizations, usually part-time for a year, for those typically age 50+, who wish to transition their experience and skills to the social impact sector.

Major nonprofits in Silicon Valley in youth business and STEM education, foster children support and educational support are looking for development, fund raising, marketing and capital campaign planning and execution. If you have sales, business development or marketing skills, you may be a match for these Fellowship positions.

If you are looking for your next act, learn more about Encore Fellowships at www.encore.org/fellowships. Contact dhenken@encore.org for more information. Applicant for Fellowships are matched with openings based on experience, skills and geographical locations.

__._,_.___

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Wednesday, November 6, 2019

[KITlist] P/T: Warehouse Associate Sorter and Stocker | Non-profit (E Palo Alto, CA)

 

Please direct your responses to: ellen@ehpcares.org

EHP is desperately seeking a Warehouse Associate. This is part-time, M-F, 9 am – 1 pm. Pay is $16-17/ hr. Following is the job description.

Ecumenical Hunger Program

Position Description

Job Title: Warehouse Associate – Sorter and Stocker

Position Summary: This is a part-time position. Hours are 9 am – 1pm, Monday through Friday. Employee is responsible for receiving donations and assist with organizing and keeping the warehouse clean. Employee must be able to maintain and promote EHP's values of Compassion, Respect, Integrity, Empowerment, Sustainability and Teamwork.

Primary Responsibilities

Receive donations

Sign in donations and issue receipts to donors

Assist donors and clients as needed

Sort donations of clothing and household items

Stock items in appropriate areas

Keep shelves, floor and donation area clean and organized maintain a clean and professional atmosphere

Note: The job description shall not be construed as a contract and is not a complete list of all miscellaneous, incidental or other duties which may be assigned during normal operations. Over-time will be required at certain times of the year.

Required Skills/Experience:

Ability to work with wide variety of families with care and respect

Able to lift a minimum of 30 pounds

Able to stand for long periods of time

Able to perform repetitive tasks

Excellent verbal and written skills

Take on other assigned tasks as directed

Engaging team player

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[KITlist] Recruiter - Part-Time (SF Bay Area, California)

 

Please direct your responses to: https://channel-impact.secure.force.com/careers/ts2__Register?jobId=a0K1L000011AugtUAC&tSource=

Channel Impact is seeking a part-time recruiter to help us hire new talent for our growing team of channel partner professionals. In this role you will be responsible for identifying Channel Partner professionals for staff augmentation job opportunities. This role is ideal for someone who wants to work part-time in a flexible work environment.

Responsibilities include but are not limited to:

Sourcing and recruiting potential candidates for open position using various online job-boards, social/professional networks as well as internal database.

Screening candidates and presenting top 3 to management team.

Working with candidates from beginning to end of the hiring process (all correspondence will be done via phone, email and Webex).

Creating and updating potential candidates' files using Salesforce.com & Job Science.

You're a great fit it you have:

3-5 years of recruitment experience, ideally at a high technology company or a staffing firm.

Strong understanding of Partner/Channel roles is a significant plus.

Salesforce.com experience required.

Experience using LinkedIn Recruiter to maximize recruiting efforts.

Experience using Job Science or Bullhorn is a strong plus.

Experience using industry standard recruiting tools.

Strong communication, interpersonal and networking skills.

Ability to work with a quick turnaround time.

Solid organizational and time management skills, including flexibility.

Experience managing full lifecycle searches.

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Tuesday, November 5, 2019

[KITlist] Content Marketing Rep (San Jose, CA)

 

Please direct your responses to: ecabral@sjc.org

About the Department
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top 10 cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect, and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees.

Norman Y. Mineta San José International Airport (SJC) is serves more than 15 million passengers annually with 450 peak daily departures and arrivals on 13 international and domestic carriers to 50+ nonstop destinations. SJC has been one of America's fastest-growing major airports over the past four-year period, based on percentage increase in passenger seat capacity. We are looking for team members who can work toward our Mission Statement to "Connect, Serve and Inspire" and our Vision Statement to "Transform how Silicon Valley Travels". For more information about SJC, visit http://www.flysanjose.com.

Position and Duties

Norman Y. Mineta San José International Airport is recruiting for a Content Marketing Rep (Public Information Representative I/II) with Search Engine Optimization experience to own multi-format (blog, video, images, infographics etc.) content creation and optimization for the Airport's digital and non-digital channels. This position will create, scale and optimize content to inspire travelers to choose Norman Y. Mineta San Jose International Airport as their preferred airport for traveling to and from Silicon Valley. This person will be responsible for day to day execution of the Airport's content creation programs, including close collaboration with Airport partners' (airlines, concession operators, rental car companies etc.). The content marketing rep will be a proven content creator and storyteller motivated by using the right message and content to connect with your audience, and pulling all the stops to make sure it goes far and wide. The content marketing rep will be a skilled content writer/ content creator with experience and passion in getting it in front of the right audience, at the right time, to inspire action.

This is a great opportunity for a creative and avid content marketing rep to help establish the foundation of the Airport's content marketing efforts by creating compelling stories for our various (website, social media, print, infographics etc.) communication channels. As an integral member of the Marketing team, you will collaborate closely with the Planning & Development, Operations, Properties, and other Airport teams to develop a steady flow of fresh, engaging content and create an effective stream of users to our website and other digital properties. The Airport is looking for someone who has strong passion for excellent copy and a sound understanding of content marketing strategies. If you've got a knack for creating engaging content that can be distributed via internal and external channels, reporting on the performance of those efforts, and optimizing the content for ranking high on search engines, Norman Y. Mineta San Jose International Airport wants to hear from you.

Other key responsibilities include researching and responding to customer inquiries and concerns; monitoring and responding to social media and assisting the Public Information Manager and Marketing Manager with internal, external, and online communications and marketing activities; and assisting in the planning and coordination of special events.

This position is part of the Marketing & Communications Division and will report to the Marketing Manager. The ideal candidate should have a proactive, creative, energetic, customer-centered attitude, and be capable of multi-tasking a broad set of assignments. This position also requires proven ability to think strategically, creatively, as well as the ability to prioritize projects in a rapidly changing environment.

Desired experience includes:

• Six (6) years or more of content creation experience in multiple formats with progressively increasing scope and responsibility.

• Proven track record of independently creating authentic, return on investment, positive multimedia content that increases awareness and engagement.

• Experience with using and implementing content recommendations from SEO tools such as BrightEdge, Moz, SEMRush and proficiency with Content Management Systems (e.g. Drupal) and Google Analytics.

• Experience in photo editing, graphic design, and video production/editing

• Experience creating content specific to the travel/tourism industry

Qualifications

Public Information Representative I

Education and Experience: Bachelor's degree from an accredited college or university in journalism, communications, advertising, marketing, public relations, public administration, or closely related field.

No minimum experience required.

Acceptable Substitutions: Additional years of professional experience in public relations, public

information, or other related experience may be substituted for education on a year-for-year basis up to two years.

Public Information Representative II

Education and Experience: Bachelor's degree from an accredited college or university in journalism, communications, advertising, marketing, public relations, public administration, or closely related field and two years of progressively responsible professional public information, marketing, or public relations experience. No substitution for education.

Licensing Requirements

Valid California Driver's License may be required

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Candidates are required to satisfactorily complete and pass a fingerprint based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations.

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.

Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.

Political Skill - In taking action, demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization.

Flexibility - Makes effective decisions and achieves desired results during major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment.

Selection Process

To apply, please complete an application via the City of San Jose's website at www.sanjoseca.gov/citycareers. The final filing date for this job announcement is November 25, 2019.

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Questions. You MUST submit a resume and answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.

If you have questions about the duties of this position, the selection or hiring process, please contact Elizabeth V. Cabral at ecabral@sjc.org

Additional Information

The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in this classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

The application deadline is 11:59 PM on the final filing date. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please contact Human Resources at (408) 535-1285.

__._,_.___

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Friday, November 1, 2019

[KITlist] CONTR: Marketing Specialist (SF Bay Area, CA)

 

Please direct your responses to: https://www.vocera.com/about-us/careers/current-openings

Job Description

Location: San Jose, California, United States

Type of Employee: Temporary (25 hours per week)

Vocera has one mission: to simplify and improve the lives of healthcare professionals, patients, and families. Founded in 2000, we changed the way care teams communicate. Today, we continue to offer the leading platform for clinical communication and workflow. About 1,400 hospitals and health systems around the world use Vocera solutions. Our platform provides software for voice, secure text messaging, and patient engagement. It integrates with more than 140 clinical and operational systems: EHRs, nurse call, physiologic monitors, and more, with event-driven alarm management. Our wide choice of devices includes smartphones and hands-free wearables. Vocera is headquartered in San Jose, Calif., with offices in San Francisco, Indiana, Canada, India, United Arab Emirates, Australia and the United Kingdom. Learn more at www.vocera.com, and follow @VoceraComm on Twitter

Position Description: Vocera is looking for a part-time, contract marketing specialist to join our team. You will support a variety of efforts in the Creative Services group including event planning and logistics, vendor coordination, and PowerPoint editing. You will report to the Creative Director.

Responsibilities:

Support Creative and Demand Generation teams with event-related activities including venue selection and reservations, event logistics and catering

Organize, order and ship items to planned events, balancing internal inventory of event kits, collateral, and swag

Track budget spend ensuring POs are created, and provide overall maintenance of spend for each site

Work with outside vendors including our print-on-demand collateral site and swag store to add new content or assets to each site

Provide PowerPoint support by editing slides with meaningful lifestyle and product imagery and ensuring overall typography consistency

Use your eye for detail to ensure branding is maintained throughout

Competencies:

Detail oriented with ability to ensure all aspects of each event are tracked and managed and nothing falls through the cracks

Proficient skills in PowerPoint who can edit slides and build new slides ensuring accurate branding is followed, imagery is appropriate, files sizes are appropriate, review cycles are balanced, and presentations are completed in time

Excellent communication skills, positive professional attitude and demeanor for interacting with internal and external customers

Outstanding organization skills with a strong attention to detail

Proactive, self-starater able to work independently in a dynamic environment

Strong analytic skills with the ability to analyze event data

Requirements:

BA in Communications or equivalent

5+ years of event-planning experience leading a range of events including smaller, more intimate venues to larger trade show venues at large hotels and convention centers

Experience working with event management staff, ordering AV and electrical, handling transportation, reserving rooms, ordering and shipping materials, and tracking budgets

Ability to schedule, coordinate, run, and lead internal meetings with sales and marketing for meeting planning and prioritization

No travel required

Belief in Diversity

Vocera Communications is an Affirmative Action Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

__._,_.___

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[KITlist] CONTR: Web Developer (San Jose, CA)

 

Please direct your responses to: https://www.vocera.com/about-us/careers/current-openings

Description

Location: San Jose, California, or Remote United States

Type of Employee: Part time

Vocera has one mission: to simplify and improve the lives of healthcare professionals, patients, and families. Founded in 2000, we changed the way care teams communicate. Today, we continue to offer the leading platform for clinical communication and workflow. About 1,400 hospitals and health systems around the world use Vocera solutions. Our platform provides software for voice, secure text messaging, and patient engagement. It integrates with more than 140 clinical and operational systems: EHRs, nurse call, physiologic monitors, and more, with event-driven alarm management. Our wide choice of devices includes smartphones and hands-free wearables. Vocera is headquartered in San Jose, Calif., with offices in San Francisco, Indiana, Canada, India, United Arab Emirates, Australia and the United Kingdom. Learn more at www.vocera.com, and follow @VoceraComm on Twitter

Position Description: Vocera is looking for a contract, web developer to join our team on a part-time, contract basis. You will support the team by building new visitor experiences on our corporate website and by producing new web pages as needed. You will have a strong web development background and proven experience using Drupal 8 and CMS platform.

Responsibilities:

Work with the team to understand business requirements and using your expertise to build additional websites and user experiences

Cut and produce web pages prioritizing from a queue of website requests

Collaborate with marketing team members to scope additional work for website inclusive of GDPR workflow

Work closely with business partners to understand requests and create work that exceeds expectations

Actively participate in marketing team meetings, providing status updates on your assignments

Competencies:

Strong attention to detail and knowledge of web development best practices

Shown ability to interact and collaborate with others to solve problems

Excellent written and verbal communication skills with a professional attitude and demeanor

Strong understanding of UI, cross-browser compatibility and general web functions and standard methodologies

Ability to work with 3rd party vendors and multi-functional teams in a dynamic fast paced team environment

Requirements:

Bachelor's Degree in Computer Science, Web Development or equivalent

5 years of experience in a web development or similar role

Strong Web Programming Skills, with experience using JavaScript, JQuery, HTML, HTML5, CSS, CSS3

Strong grasp of online data security principles

Excellent knowledge of Drupal 8 and CMS platform

Deep understanding of Cross-browser compatibility, Web User Interface Design (UI), Security Principles, Object-Oriented Design, Web Services (REST/SOAP), Multimedia Content Development

No Travel required

Belief in Diversity

Vocera Communications is an Affirmative Action Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

__._,_.___

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Wednesday, October 30, 2019

[KITlist] HR Talent and Leadership Encore Fellow (SF Bay Area, CA)

 

Please direct your responses to: www.encore.org/fellowships

Encore Fellowships match seasoned professionals interested in transitioning to the social impact sector with strategic engagements of 1000 hours, typically part-time for a year. Benefits include a stipend of $25,000. educational series and a network of peers meeting throughout the year.

A youth and entrepreneurship non profit in Redwood City and Oakland is looking for a Talent Strategy Fellow (TSF) to provide guidance to BUILD's Director of Talent and the National Leadership Team in making BUILD the best place to work. The TSF will play a key role in the planning and implementation of culture, professional development, operations and performance initiatives.

Projects include Organizational Culture Strategy & Planning, Professional Development program, career pathways, talent operations and performance guidance, employment law.

Work is remote with ability to come to Redwood City or Oakland office once a week or more.

To learn more and apply, contact dhenken@encore.org.

__._,_.___

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Friday, October 25, 2019

[KITlist] Customer Reference Manager at Google Cloud (Sunnyvale, CA)

 

Please direct your responses to: Recruiter@netchannels.com

Customer Reference Manager - Google Cloud

Location: Sunnyvale, CA

Department: Corporate Communications

Type: Full Time

Min. Experience: Mid Level

Netchannels is hiring a Full-time employee for our client Google Cloud.

Google is developing groundbreaking cloud solutions for companies, leveraging years of experience in building secure, reliable, and scalable cloud technology. As we rapidly bring new products to market that are transforming how companies collaborate and operate, we are seeking a Customer Reference Manager to identify opportunities and build programs with our valued customers, to foster shared thought leadership opportunities and amplify the benefits of Google Cloud through differentiated use cases.

You are an entrepreneurial, strategic professional with a background in developing high-impact relationships with customers and industry influencers. You will work with leaders across Google Cloud, collaborating with teams in communications, product management, sales, and field marketing. This position offers the opportunity to blend high level, critical thinking with more tactical operational activities. This is a meaningful role for Google Cloud, as you will be responsible for increasing our visibility, interactions and market awareness as we expand our products and communicate our value to customers.

Responsibilities

Execute the day-to-day implementation of our customer reference program and as the external contact for our Google Cloud's most valued customers.

Drive scaled and impactful customer content creation in close partnership with product marketing, industry marketing, partner marketing and communications including:

Blogs

Videos

Customer Profile Slides

Press releases

Case studies

Identify and onboard new reference customers, Manage and monitor customer reference activity, keeping data current, accurate and up to date.

Engage with marketing, sales, product and executive teams, on a daily basis, regarding customer advocacy, Train internal teams on use of reference materials, processes, programs and strategy for customer assets.

Ensure a positive customer experience through day-to-day activities, and work as an advocate for our customers internally.

Provide monthly metrics tracking recruitment growth and revenue

Minimum qualifications:

BA/BS degree and equivalent practical experience.

Ability to build relationships with internal and external constituents

Outstanding project management and leadership skills, in addition to experience working on cross-functional teams.

Superb written and oral communication skills.

Experience executing a customer reference program for a high tech company

Preferred qualifications:

2-4 years of customer reference, marketing or corporate communications

Proficient in: Influitive, ReferenceView, ReferenceEdge, or TechValidate

Knowledgeable in Adobe Experience Manager, CRM, WordPress, Marketing automation platforms

Interest in Cloud technologies and collaboration software.

Ability to manage global agency resources and ensure global initiatives are represented in strategic regions.

Strong bias towards action with the ability to make decisions quickly amidst multiple stakeholders.

Excellent organizational skills, detail oriented and a proven capacity to manage multiple priorities.

At Netchannels, we value differences. We believe that success is achieved by pulling together all talents from all sources. We also believe that each and every single one of us can change the World. We're dedicated to matching our talents with the best opportunity for them and for our clients.

Netchannels is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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Wednesday, October 16, 2019

[KITlist] Program Manager (San Ramon, CA)

 

Please direct your responses to:
https://www.smithbucklin.com/about-smithbucklin-careers/current-openings/?p=job%2FoGNfbfwD

An Inventures Program Manager provides services to Inventures Technology Alliance clients by supporting and interfacing with the Executive Director (an Inventures employee), the client Board of Directors, and client Committee/Working Group Chairs as needed. The Program Manager acts as an overall coordinator of client activities and as a go-between between the client and Inventures staff providing other services to the client.

Program Managers typically provide the following types of job functions to clients (as needed):

Board of Directors Administrator:

-Meeting and agenda coordination

-Track action items and deliverables and produce the meeting minutes for each Board meeting (with the Executive Director)

-Provide secretariat support services including preparation of meeting materials, agenda, meeting minutes and action item tracking for Board face-to-face meetings and teleconferences each year

-Generate monthly reminders of action items to action item owners

-Annual coordination of Board nomination and election process; assist members with Board application process; assist new Board members with on-boarding process

-Manage operational calendar including key events, dates and milestones

-Committee/Working Group Chair Support – Provide administration support for client committees [number of committees supported and amount of support provided will vary based on size of the client] – including:

-Provide single point-of-contact for committee chair(s)

-Committee meeting and agenda coordination

-Coordinate meeting logistics

-Participate in meeting

-Prepare and distribute meeting minutes

-Track action items and deliverables

-Activity Management: project management, activity calendaring and tracking and reporting

-Calendar management

-Annual/regular Member Meeting support such as agenda development and coordination with the Chairman and Committee Chairs

-Provide Committee Chair with periodic financial updates and assist with budget evaluation and planning

Specific responsibilities of an Inventures Program Manager include:

-Provide a Single Point of Contact into Inventures for the Business Operations Services (i.e., membership and financial management) provided to Inventures clients.

-Manage product certification process

-Follow and manage client specific operational guidelines to ensure legal compliance and maintain quality

-Support the activities of the client Board of Directors including regular meetings, strategic initiatives, legal issues, financial planning, membership growth and retention activities, and other special projects (with the Executive Director )

-Recommend and implement necessary and/or appropriate organizational policies and procedures (with the Executive Director)

-Create and maintain member portal/workspace document repository folder structure

-Coordinate with key stakeholders (Treasurer, Committee Chairs, etc.) to develop annual budget

-Create and update reporting templates such as Alliance health/status dashboards, Committee reporting templates, etc.

-Organize and manage the organization's legal documents including Bylaws, IP Policy, Membership Agreement, and/or License Agreements

-Evaluate tools on a periodic basis (document management systems, membership management, web conferencing, etc.) and provide recommendations to the Board

-Create and maintain Member Welcome Pack and ensure delivery to new members

-Contribute to, or lead development of member newsletters

-Distribute monthly client reports to Board, and other interested parties

-Assist with special projects and initiatives (document archives, membership recruitment and retention programs, etc.)

-Create announcements and interface with membership on behalf of the client

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