Please direct your responses to: taune@nextlevelstrategies.net
Wu's Healing Center, a traditional Chinese medical center is growing and is looking for a versatile Front Desk Administrative Assistant with a wide range of skills. This part-time position works an eight-hour shift from approx. 10:00 a.m. – 7:00 p.m. (the starting time may vary as needed), Monday, Wednesday and Friday, for a total of 24 hours per week.
Our ideal candidate loves to multi-task, enjoys managing a variety of responsibilities and has strong customer service skills, proficient with Excel and Word, mixed with a variety of strong administrative skills and experience. This position is responsible for managing patient appointments and phone calls, maintaining client files, and performing various duties, including but not limited to: typing, copying, taking phone messages, answering patient questions, selling herbs, restocking supplies, cleaning work area, preparing and sending outgoing mail.
Job Responsibilities:
• Greet arriving patients
• Collect payment from patients and issue sales and/or insurance receipts
• Make appointments, both in person and over the phone
• Answer multi-line phone system and manage calls accordingly
• Instruct new patients regarding treatment options / procedures and the fertility program
• Maintain updates of confidential patient files
• Manage staff requests for time-off and perform staff scheduling
• Enter staff attendance into spreadsheet
• Print schedule grid/list for the following day(s) and pull patient files
• Complete sessions count at end of each day
We offer a friendly, comfortable atmosphere in a convenient, bus accessible location, benefits and an hourly rate of $16.00 per hour. There will be an initial four (4) week training period at $12.00 per hour and a two (2) month trial period with a $15.00 per hour rate. If you are the perfect candidate, you will have the following skills and abilities:
Requirements:
• Excellent customer service skills
• Be dedicated, a self-starter, fast learner, detail-oriented, and a positive attitude
• Have 1 -2 years related experience
• Ability to work in a fast paced environment
• Ability to manage a multi-line phone system
• Ability to schedule appointments
• Excellent organizational, analytical, interpersonal and communication skills (written and verbal)
• Must be willing to take on all manner of assignments, be flexible and a team player
• Proficient computer skills: Microsoft Office (Excel and Word)
• Demonstrated ability to handle multiple projects and details simultaneously
Preferences:
• Experience working with QuickBooks and/or Google Calendars
• Have a high school diploma
Please read the qualifications for this position carefully. The successful applicant will have to get up to speed quickly and therefore, we will only consider those who meet all the criteria listed above. Qualified candidates, please indicate which position you are interested in and email your resume with a cover letter to be considered.
We are an equal opportunity employer and welcome diversity in the workplace.
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