Wednesday, May 30, 2012
[KITlist] Customer Success Specialist (SMB) (Mountain View, CA)
Customer Success Specialist (SMB) | Elance Headquarters - Mountain View, CA
The Customer Success Specialist is an expert in online work who coaches businesses on how to hire and manage distributed online workers using Elance. You will have a major impact on our customers first impression of Elance and on their ability to succeed with our service.
Your Responsibilities
• Become an online work expert, coach and evangelist
• Help customers succeed by providing best practices, advising on appropriate uses of our platform and guiding customers to their first online team on Elance
• Help create and deliver educational content (working with Marketing)
• Listen and learn how our customers experience our platform and provide product input
• Effectively communicate the features and benefits of the Elance platform and network
• Mobilize the Talent acquisition, Customer Service and Product to maximize client success
• Measure success by the impact on key business metrics like bookings and customer satisfaction.
Your Qualifications
• Excellent written and verbal communication skills, with great attention to detail
• Ability to multi-task and thrive in a very fast-paced environment
• A passion for helping small-to-medium businesses across the world to grow and succeed
• Comfortable managing a high daily volume of client phone calls and email/chat
• BS/BA degree with an excellent academic background required
About Us
Why do great people come to Elance? They do what they love, work on what´s important and want to embrace a new way to work that is transforming businesses and careers all over the world.
We're always looking for bright and talented people to join us in building the world´s leading online employment platform. We provide an easy, cost-effective solution to match up employers with a qualified and ready workforce that represents some of the best in technical, creative, administrative and business talent. If you want to join a company that is making a difference in people´s lives every day, Elance is for you.
Apply Online
hire.jobvite.com/j/?aj=oWYrWfw1&s=kitlist">here</a>
------------------------------------
********************************************************************
Read the new KIT List blog at www.kitlist.wordpress.com for job tips and to connect to our community!
Please go to www.KITlist.org to join, post jobs, or get answers to common questions. If you have any comments or questions, you can reach us directly at KITmoderator@KITlist.org.
By using the KIT List you agree to comply with the Terms of Use on the site, and will not use discriminatory employment practices. The KIT List is a service of Connelly Communications, Inc.
TO UNSUBSCRIBE:
Replying to KIT emails with an "unsubscribe" request does not work.
Instead, just send an email (from the same account you used to subscribe) to KITlist-unsubscribe@yahoogroups.com. If you are still receiving emails after a few days, please email us at KITmoderator@KITlist.org and we will manually remove you. Thanks!Yahoo! Groups Links
<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/KITlist/
<*> Your email settings:
Individual Email | Traditional
<*> To change settings online go to:
http://groups.yahoo.com/group/KITlist/join
(Yahoo! ID required)
<*> To change settings via email:
KITlist-digest@yahoogroups.com
KITlist-fullfeatured@yahoogroups.com
<*> To unsubscribe from this group, send an email to:
KITlist-unsubscribe@yahoogroups.com
<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/
[KITlist] Senior Counsel (Mountain View, CA)
Senior Counsel | Elance Headquarters - Mountain View, CA
We are in the midst of a work revolution – it's moving online. And Elance is where it's going. Working online transcends geographies, governments, court rooms, and legal systems. We are building the infrastructure to make the online workplace safer, fully compliant, and more productive than any other work environment. And that's where you come in.
You are a strategic thinker who has excelled in your education and career and are looking for an opportunity to do cutting-edge legal work in a pre-IPO company with a great team and top-tier investors. You like to be involved in everything from customer and business development deals to product development to regulatory compliance, employment, customer support, IP, and corporate and stockholder matters. You are a "jack of all trades" with demonstrated expertise in Internet services, technology and business law. As Elance's only in-house counsel, you will report to the Vice President, Finance & Legal, and work closely with multiple business units and the management team, to play a vital role in creating the legal and policy framework that enables Elance to grow and thrive. Here's what you need to know:
Your Responsibilities:
• Work with the business development and enterprise sales teams to negotiate and document deals of all sizes
• Work with the product, engineering and global payments business units to develop agreements for new services
• Work with talent acquisition and HR to support employment, labor, and independent contracting issues
• Develop a deep understanding of employment classification and US and international workforce management issues
• Support customer service to advise on customer issues and internal and external investigations
• Keep current on compliance and regulatory issues
• Help manage the company's intellectual property portfolio and strategy
• Assist in corporate and stockholder matters
• Advise senior management on legal issues affecting the company
• Consult and manage outside counsel as appropriate to achieve company objectives on time and on budget
• Collaborate with the entire Elance team to contribute to the continuous refinement of product strategy, business opportunities and anything else that helps Elance expand our market leading position.
• Lead by example. This is a very hands-on role for a great in-house lawyer who likes to be in the trenches.
Qualifications/Experience:
• JD from a top-tier law school and license to practice in California
• Five to eight years of experience in a combination of commercial transactions and Internet services a must
• Top law firm experience required
• Expertise drafting and negotiating business development, license, sales, IP and services agreements is required
• Some in-house experience preferred, in-house experience supporting contracts or business development a plus
• Working knowledge of employment and independent contracting law and issues, and a history of HR support a plus
• Working knowledge of IP law and IP portfolio management a plus
• Working knowledge of electronic payments systems and regulation a plus
• International experience a plus
• Demonstrated problem-solver
• Strong organizational and communication skills
• Sound and practical business judgment
• Flexibility and passion to thrive in a fast-paced informal startup environment.
About Us
Why do great people and innovative companies come to Elance? They do what they love, work on what´s important, and want to embrace a new way to work that is transforming businesses and careers all over the world. If you want to join a company that is making a difference in people´s lives every day, Elance is for you.
Elance is always looking for bright and talented people to join us in building the world´s leading human cloud company. We provide an easy, cost-effective online employment platform to match up employers with a qualified and ready workforce that represents some of the best in technical, creative, administrative and business talent.
Apply Online
http://hire.jobvite.com/j/?aj=oLXfWfwD&s=kitlist">here</a>
------------------------------------
********************************************************************
Read the new KIT List blog at www.kitlist.wordpress.com for job tips and to connect to our community!
Please go to www.KITlist.org to join, post jobs, or get answers to common questions. If you have any comments or questions, you can reach us directly at KITmoderator@KITlist.org.
By using the KIT List you agree to comply with the Terms of Use on the site, and will not use discriminatory employment practices. The KIT List is a service of Connelly Communications, Inc.
TO UNSUBSCRIBE:
Replying to KIT emails with an "unsubscribe" request does not work.
Instead, just send an email (from the same account you used to subscribe) to KITlist-unsubscribe@yahoogroups.com. If you are still receiving emails after a few days, please email us at KITmoderator@KITlist.org and we will manually remove you. Thanks!Yahoo! Groups Links
<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/KITlist/
<*> Your email settings:
Individual Email | Traditional
<*> To change settings online go to:
http://groups.yahoo.com/group/KITlist/join
(Yahoo! ID required)
<*> To change settings via email:
KITlist-digest@yahoogroups.com
KITlist-fullfeatured@yahoogroups.com
<*> To unsubscribe from this group, send an email to:
KITlist-unsubscribe@yahoogroups.com
<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/
[KITlist] CONTR: Social Media Strategist (Silicon Valley/South Bay, CA)
International Consulting Group Marketing (www.icgmarcom.com), located in Silicon Valley, is seeking a well-qualified Social Media Strategist consultant for our leading High Tech client.
Onsite at Client HQ – with some offsite flexibility. Silicon Valley/ South S.F. Bay Area.
Consultant Pay: Depending on experience.
Duration: 1 year and likely to extend.
Work Schedule: Part-Time, 20 hours per week.
Description: The Social Media Strategist will be a key contributor to this enterprise company's divisional marketing team. The Strategist will lead and manage the ongoing development, maintenance, and measurement of all social media marketing efforts. To be qualified, candidates must have broad expertise for optimizing; multiple social networking channels, engagement, content management, and monitoring and listening tools. Requires a deep understanding of which communities or channels are most appropriate based on audience and strategic goals. Vital to have a successful track record with highly cross-functional organizations, and across virtual global teams.
Requirements:
• 4 plus years in social media marketing across strategy, management and tactical execution. Experience supporting both B2B and B2C social presence
• 5 or more years complementary Marketing or Communications and online / web program and project management background
• Proven success in recommending process and best practices, leading, managing and executing social media campaigns, championing new content strategy and initiatives and developing relevant content, and managing editorial calendars
• Ability to coordinate daily activities across all web property/virtual environments, including managing the content strategy for a portfolio of social media channels and the division's website
• Experience building and developing content syndication partnerships with leading media outlets; and collaborate with team members, PR coordinators, designers, writers, and developers to redesign and improve existing site structure
• A proven track record as a social media communicator with excellent writing and editing skills. Quality and varied samples to be provided
• Experience participating in online and offline media public relations
• Working knowledge of tools such as Radian6, Sprinklr and WordPress is preferred
• BA/BS in Marketing, Communications, Public Relations, Journalism, or related functional area. MBA
a plus
Please submit your relevant cover letter/email text including "Social Media Strategist Consultant", and WORD-version Resume to: applicants@icgmarcom.com
Please note that no phone calls can be accepted. Only local-S.F. Bay Area candidates will be considered.
------------------------------------
********************************************************************
Read the new KIT List blog at www.kitlist.wordpress.com for job tips and to connect to our community!
Please go to www.KITlist.org to join, post jobs, or get answers to common questions. If you have any comments or questions, you can reach us directly at KITmoderator@KITlist.org.
By using the KIT List you agree to comply with the Terms of Use on the site, and will not use discriminatory employment practices. The KIT List is a service of Connelly Communications, Inc.
TO UNSUBSCRIBE:
Replying to KIT emails with an "unsubscribe" request does not work.
Instead, just send an email (from the same account you used to subscribe) to KITlist-unsubscribe@yahoogroups.com. If you are still receiving emails after a few days, please email us at KITmoderator@KITlist.org and we will manually remove you. Thanks!Yahoo! Groups Links
<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/KITlist/
<*> Your email settings:
Individual Email | Traditional
<*> To change settings online go to:
http://groups.yahoo.com/group/KITlist/join
(Yahoo! ID required)
<*> To change settings via email:
KITlist-digest@yahoogroups.com
KITlist-fullfeatured@yahoogroups.com
<*> To unsubscribe from this group, send an email to:
KITlist-unsubscribe@yahoogroups.com
<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/
[KITlist] Accounting and Operations Manager (Santa Clara, CA)
Accounting and Operations Manager
Stage 4 Solutions, Inc. (www.stage4solutions.com) is a fast growing High Technology Marketing consulting and interim staffing firm, based in Santa Clara. We work with a diverse and growing list of high technology leaders in Silicon Valley. We achieved a growth rate of over 300% in 2010 and over 200% in 2011.
We want to hire an Accounting and Operations Manager to augment our central office team and be responsible for accounting, invoicing, Payroll, managing HR processes, client SOW and procurement processes, updates to salesforce.com and some marketing tasks. This is a full time role, at our offices in Santa Clara.
Responsibilities:
• Oversee overall financial management, planning, systems and controls
• Client invoicing
• Creation of client SOWs and review of contracts
• Maintaining clients and employee archival and administrative files.
• Management of new employee on-boarding and employee terminations
• Payroll management, including tabulation of accrued employee benefits
• Management of employee benefits
• Disbursement of checks for expenses
• Organization of fiscal documents, using Quickbooks
• Management of state and federal tax preparation and working with outside accountant
• Update of contacts in Salesforce.com
• Miscellaneous marketing tasks
Qualifications:
• Commitment to company vision and the overall mission to the organization
• Excellent computer skills and proficient in excel, word, outlook, and access
• Extremely organized and focused on details, and the creation of robust, repeatable processes
• Excellent communication skills both verbal and written
• 5 plus years experience in accounting and operations management
• A demonstrated commitment to high professional ethical standards
• Knowledge of tax and other compliance implications
• Excels at operating in an fast pace, entrepreneurial, community environment
Please submit your resume to our network at http://www.stage4solutions.com/careers.html (Accounting and Operations Manager).
Please feel free to forward this job opening to others who may be interested.
Regards,
Niti
------------------------------------
********************************************************************
Read the new KIT List blog at www.kitlist.wordpress.com for job tips and to connect to our community!
Please go to www.KITlist.org to join, post jobs, or get answers to common questions. If you have any comments or questions, you can reach us directly at KITmoderator@KITlist.org.
By using the KIT List you agree to comply with the Terms of Use on the site, and will not use discriminatory employment practices. The KIT List is a service of Connelly Communications, Inc.
TO UNSUBSCRIBE:
Replying to KIT emails with an "unsubscribe" request does not work.
Instead, just send an email (from the same account you used to subscribe) to KITlist-unsubscribe@yahoogroups.com. If you are still receiving emails after a few days, please email us at KITmoderator@KITlist.org and we will manually remove you. Thanks!Yahoo! Groups Links
<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/KITlist/
<*> Your email settings:
Individual Email | Traditional
<*> To change settings online go to:
http://groups.yahoo.com/group/KITlist/join
(Yahoo! ID required)
<*> To change settings via email:
KITlist-digest@yahoogroups.com
KITlist-fullfeatured@yahoogroups.com
<*> To unsubscribe from this group, send an email to:
KITlist-unsubscribe@yahoogroups.com
<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/
[JimsJobs] test
Best Regards,
KENNETH CAUTELA
Resource Manager,
Zen Solutions Inc, 1221 Abrams Road, Suite# 109
Richardson - TX - 75081
Phone: (214) 295-6666 x 101
ken@zensoftsolutions.com
Please Visit My Group home page: http://groups.google.com/group/ken-cautela-recruiting-group
Group email address: ken-cautela-recruiting-group@googlegroups.com
[KITlist] CONTR: Administrative Assistant at CISCO (San Jose, CA)
Please direct your responses to: karen@deloroconsulting.com
ADMINISTRATIVE ASSISTANT at CISCO, SAN JOSE, CALIFORNIA.
If you meet the qualifications and are interested in this position, please send your current resume to karen@deloroconsulting.com.
We are looking for a highly motivated, highly organized, super-skilled administrative assistant! This candidate will support 2 Directors for the organization. The main responsibilities of this AA will be to undertake all administrative requirements understanding the responsibilities and motivations of the organizations goals and objectives in order to complete tasks on their behalf. Uses discretion in handling details of a highly confidential and sensitive nature. Work requires initiative and independent judgment. Escalates issues to Directors, when appropriate. Prepares sensitive information for use in discussions and meetings within the organization and with outside individuals. The person hired into this role must be a team player who is proactive, cooperative, collaborative, flexible, identifies process improvement opportunities, loves to learn new skills and has a positive mindset. Models integrity, poise, high energy and a strong sense of urgency, acting as an extension of the leadership team. Seeks proactive and creative win/win alternatives for leader and key stakeholders constantly assessing changing priorities and complex schedules.
SKILLS:
Excellent communication skills, both at the peer and executive level
Ability to multi-task and change direction quickly
Excellent organizational skills with high attention to detail
Proactive and self-motivated with an ability to take direction
AA must be very open and collaborative
AA has "ear-to-the-ground" among staff and can sense morale issues if they arise
Be a team-player, Able to work on own initiative in a dynamic and challenging environment
Ability to demonstrate initiative and honed organizational skills
JOB RESPONSIBILITIES:
Maintain the schedules of 2 Directors
Represent the Directors and act as a liaison between executive(s) and their management, peers or organization
Arrange and coordinate business travel and adapt quickly to changes in travel plans and requirements
Plan, coordinate, and execute all types of meetings and events
Compose correspondence and reports
Edits PowerPoint presentations as appropriate
Develops staff meeting minutes and keeps list of action items
Researches and analyzes data within the context of a project, departmental needs, or company direction and makes recommendations for improvements
Handles multiple tasks, switches priorities and focuses as needed
Department initiatives and projects tracked including purchase order accruals, preparations and other confidential matters
Handle a large volume of incoming communication which includes email, voicemail and telephone calls
Manage the planning and forecasting of budgets (monitor expenses against budget, personal) and identify corrective actions
Accurate and timely handling of expense reports
TEAM/LEADERSHIP SKILLS:
Creates collaborative processes with other administrative personnel to optimize cross-unit functions
Builds effective and inclusive relationships with personnel at a variety of levels
Provides guidance to other employees regarding new methods, assignments or procedures
Suggests relevant process improvements
Exercises excellent judgment within areas of responsibility
This position requires exceptional MS Office skills - Word, Excel and PowerPoint. At least 7+ years of experience in Senior level Executive support. The candidate MUST have prior experience supporting Director/VP. The ideal candidate will demonstrate a high level of tact, strong communication skills, the ability to handle multiple tasks, and the ability to complete project work while at the same time attending to work that is urgent. Great attention to detail and the maturity to handle confidential information is a must.
Again, any/all candidates applying for this position must have a proven work history reflecting support of senior management, ability to make sound decisions, ability to take action, direct action and motivate others to the same. This candidate should also appreciate the value of change and be willing to act and contribute as a "change agent."
Contact:
If you meet the qualifications and are interested in this position, please send your current resume to karen@deloroconsulting.com.
Location: On-site Daily, San Jose, California
Availability: Immediate
Duration: Long-Term Contract
Read the new KIT List blog at www.kitlist.wordpress.com for job tips and to connect to our community!
Please go to www.KITlist.org to join, post jobs, or get answers to common questions. If you have any comments or questions, you can reach us directly at KITmoderator@KITlist.org.
By using the KIT List you agree to comply with the Terms of Use on the site, and will not use discriminatory employment practices. The KIT List is a service of Connelly Communications, Inc.
TO UNSUBSCRIBE:
Replying to KIT emails with an "unsubscribe" request does not work.
Instead, just send an email (from the same account you used to subscribe) to KITlist-unsubscribe@yahoogroups.com. If you are still receiving emails after a few days, please email us at KITmoderator@KITlist.org and we will manually remove you. Thanks!
[KITlist] Licensing Operations Analyst (San Jose, CA)
Title: Licensing Operations Analyst
Location: San Jose, CA
Duration: 12+ months
Responsibilities
Customer Interaction
- Provide Licensing operations support for client´s Security Enterprise License customers per SLA
- Maintain customer records at a very granular level, interact extensively with the customer, manually cut license keys, maintain and track extensive license and order spreadsheets
- Define process improvement measures to track and improve overall customer satisfaction as it relates to enterprise licensing processes
Internal Coordination
- Interact and collaborate with various internal operational teams, enterprise licensing core team and various fulfillment functional teams
- Able to execute operational processes to deliver the licensing operations coordination function for the enterprise licensing program, while meeting customer expectations
- Minimize or eliminate manual steps by understanding current processes and hand-offs, gaps, future needs and designing automated solutions (entitlement tracking, license generation, communication) to improve customer experience and minimize turn-around time
Project Management
- Accountable to enterprise licensing Operations
- Project management experience needed with ability to keep track of multiple customers and work-streams at play concurrently.
- Ability to understand the big picture while paying close attention to the details and completion of tasks in a timely manner in order to meet customer SLAs.
- Ability to understand how individual processes tie in to the overall solution.
Business/Data Analysis & Reporting
- Be the single source of truth for enterprise licensing operations in support of initial market trials for the initiative
- Build and generate metrics and operational dashboard capabilities on a regular cadence from the ground up
- Ability to slice and dice data in multiple ways as needed
Skills required
- Strong customer facing experience and associated skills needed (excellent communication both written and verbal)
- Extremely detail oriented and proactively driven; Cisco licensing/SWIFT experience a plus
- Experienced and sharp project manager with ability to juggle multiple tasks in a cross functional, fast paced environment
- Experienced business analyst with excellent spreadsheet and database/tools skill-set
- Ability to assess and learn quickly; develop processes and tools per business needs while adapting to rapid changes in environment
For immediate consideration, please email resume to the below.
Thank you,
Kim Nguyen
408-369-4109
kimchi.nguyen@experis.com
------------------------------------
********************************************************************
Read the new KIT List blog at www.kitlist.wordpress.com for job tips and to connect to our community!
Please go to www.KITlist.org to join, post jobs, or get answers to common questions. If you have any comments or questions, you can reach us directly at KITmoderator@KITlist.org.
By using the KIT List you agree to comply with the Terms of Use on the site, and will not use discriminatory employment practices. The KIT List is a service of Connelly Communications, Inc.
TO UNSUBSCRIBE:
Replying to KIT emails with an "unsubscribe" request does not work.
Instead, just send an email (from the same account you used to subscribe) to KITlist-unsubscribe@yahoogroups.com. If you are still receiving emails after a few days, please email us at KITmoderator@KITlist.org and we will manually remove you. Thanks!Yahoo! Groups Links
<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/KITlist/
<*> Your email settings:
Individual Email | Traditional
<*> To change settings online go to:
http://groups.yahoo.com/group/KITlist/join
(Yahoo! ID required)
<*> To change settings via email:
KITlist-digest@yahoogroups.com
KITlist-fullfeatured@yahoogroups.com
<*> To unsubscribe from this group, send an email to:
KITlist-unsubscribe@yahoogroups.com
<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/