Appcelerator is the leading platform for rapidly developing native mobile, desktop, and tablet applications using Web technologies. We have big plans for growth and are aggressively hiring for our HQ office. Appcelerator's flagship product, Titanium, is a free and open source application development platform that lets you create native mobile, tablet and desktop application experiences using Web Development skills. Developers can use their existing web skills in JavaScript, HTML, CSS, Python, Ruby, and PHP. This is an opportunity to join one of the hottest fast-growing start-ups in the mobile industry!
Our Engagement Manager will oversee our many customer engagements. In this role, you will manage mobile app development, staff augmentation and internal projects, and ensure their success with a high level of customer satisfaction. We are highly customer-focused and you will be expected to infuse this value throughout the team, systems and processes that you are responsible for.
All candidates should have at least 6-8 years of professional services experience and at least 2 years in a staff management role. You will also need demonstrable experience implementing services processes, systems and managing development projects.
RESPONSIBILITIES:
• Manage and drive multiple projects across simultaneous client engagements
• Identify and orchestrate project activities of teams from cross-functional customer, partner and Appcelerator stakeholders
• Provide technical account management for active customer engagements
• Drive project reviews for management and customers
• Ensure quality and time management processes are followed by team (e.g., change controls, time tracking)
• Manage service delivery vendors
• Continually improve service delivery processes
REQUIREMENTS:
• Experience setting up lightweight project management tools.
• Strong analytical skills and experience managing technical and project management issues.
• Thorough knowledge of agile development processes.
• Technical background (preferably development, will consider systems).
• Hands-on leader.
• Willingness to roll-up sleeves and engage in projects when necessary.
• Love working directly with customers. Passionate about solving customer problems.
• Metrics driven & results-oriented.
• Desire to work in a fast-paced environment.
• Ability to develop, manage and report metrics on an ongoing basis.
It's AWESOME if you have the following experience!
• Titanium experience
• Mobile App development experience
• Open source developer experience
If you are in search of an opportunity for a company that fosters innovation and creativity, while delivering cutting edge mobile technologies, then visit jobs.appcelerator.com to learn more about our open positions and submit your resume today.
Appcelerator is an Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, marital status, sexual orientation, physical or mental disability, or any other protected characteristics.
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