Please direct your responses to: https://channel-impact.secure.force.com/careers/ts2__Register?jobId=a0K1L00000xcgfnUAA&tSource=
In this role, you will support the development of our client's new Global Partner Program, channel management, channel sales' strategic and operational objectives. Responsibilities include developing, implementing and managing channel partner systems, processes and programs. You will plan a key role in increasing the business productivity and technical proficiency of the client's channel partner community. The ideal candidate thrives in a start-up, fast paced entrepreneurial environment.
This is a salaried position at Channel Impact and includes full benefits. This role requires being on-site with our client in Palo Alto.
What you will be doing:
Work with the client's executive team to define the new Partner Program..
Lead the development and setting up of a Partner Program Operations process to support day-to-day business functions.
Establish a process to measure, analyze and report on the effectiveness of the new Global Partner Program such as Partner Recruitment, Partner sales, technical certifications, program benefit (MDF, Rebates, etc.) ROI, and program compliance.
Work with sales to establish the Partner Program contractual agreements.
Manage, administer, and enforce the Partner Program – including but not limited to partner compliance, discounts, MDF, rebates etc.
Design policies and objectives for the Partner Program; provides input for forecasting and formulating program development budgets.
Partner On-boarding and Partner Portal support.
Facilitate adequate channel sales reporting to the field to ensure the business has information at their disposal to make decisions.
Coordinate communication on policies and procedures to support the channel road map.
Lead cross functional teams to project manage and operationalize new offerings and programs.
Program System Infrastructure & Process - Responsible for sales systems and processes to drive partner and distributor autonomy.
Develop enhancements for program infrastructure, including partner portal, partner specializations and programs (MDF, Rebates, etc).
Develop strategies and programs to enable our partners, promote channel adoption, drive revenue, and simplify the channel partner experience.
Background & Experience:
The ideal candidate must be an experienced leader who will take ownership and responsibility for the operational side of channel sales, provide leadership and contribute effective management processes, foster a positive and energetic, start-up work atmosphere, and maintain a cross functional relationship between the Channel organization, Channel Sales, Channel Marketing, and the rest of the organization.
Background in Channel Operations, Sales Operations, Sales, Sales Finance or similar role at a fast-paced technology company (hardware or software).
Understand the importance of financial & regulatory rules, i.e. Rebate, Discount, MDF.
Strong, proven track record of supporting executive level sales staff with, but not limited to: Executive-level presentations, ad-hoc reporting and analysis.
Experience taking worldwide initiatives and metrics and tuning them to the Channel needs and goals
Partner On-boarding and Partner Program Management background.
Knowledge in CRM systems (preferably Salesforce.com), CCI, Steelbrick with a background in developing business requirements needed to build new tools and improve existing ones.
Proficient in using Business Intelligence tools, building reports or managing the building of the reports & enabling channel sales staff on value and use of the tools.
Detail oriented and energetic professional with a team player attitude,
Superb verbal and written communication skills.
Excellent analytical and problem solving skills to enable informed decision-making.
Willing to travel globally.
Requires a BS/BA degree or equivalent, ideally in analytics or business-related - MBA is a plus.
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