Saturday, August 30, 2014

[KITlist] Director of Customer Marketing (SF Bay Area, CA)

 

Please direct your responses to: dsilveira@saba.com

The Director of Customer Marketing is responsible for driving customer engagement and advocacy in support of new business acquisition as well as customer retention and growth.

The Director of Customer Marketing works closely with Sales, Marketing, and Customer Success organizations to design and implement a post-sales experience that delights our customers and drives long-lasting and mutually beneficial relationships. Key responsibilities:
- Management of the Saba customer advocate program, including sourcing new advocates, creating mutually beneficial customer relationships, and fulfilling reference requests across Sales and Marketing
- Development and execution of customer engagement programs, ongoing customer communication, and targeted install base campaigns that result in higher customer retention and cross-selling and upselling
- Creation of executive marketing programs to foster closer relationships with senior level executives within our customer base
- Management of the customer experience at key Saba events, including our annual @Work Summit, regional user group meetings, and industry conferences
- Close collaboration with corporate communications to make our customers, and the HR and Learning leaders who work there, heroes through PR, speaking opportunities, and awards
- Creation and refinement of customer marketing processes and deliverables, including customer case studies, customer videos, customer testimonials, infographics, eBooks, and white papers, to ensure programs can scale and to maximize the effectiveness and quality of assets created
- Management of customer advisory boards and other customer advocate meetings
- Management, development, and scaling of Customer Marketing team. Qualifications: Required Skills/Experience: Saba is a high-energy, team-oriented, performance-driven, and non-hierarchical company. The Director of Customer Marketing needs to be able to thrive in a fast-moving, constantly evolving, and very exciting environment. We're looking for someone who is highly accountable for his/her own performance and results and is always striving for excellence. The ideal candidate for this position will be self-starter, a strategic thinker, a great manager, and exceptional team player who takes pride in the impact his/her team has on the company.

Required experience and skills include:
- Minimum 10+ years of experience, including 5+ years of experience in customer marketing at a technology company
- Solid management experience, including project management, team management, and people management, with demonstrated ability to manage effectively in a matrix environment.
- A true team player. We are not looking for an individual contributor or someone who is concerned about turf and ownership. Saba is a highly team-oriented company with a fast-moving culture that requires people to work effectively and collaboratively together to drive company-wide goals and results.
- Strategic thinker, with vision, conviction, and focus on execution
- Strong cross-functional stakeholder communications and engagement
- Exceptional relationship-building skills with senior executive customers
- Solid understanding of the various functions within Marketing and Sales and how Customer Marketing supports business objectives
- Strong abilities in program development and management. The successful candidate can creatively address customer marketing programmatic needs and can show measurable results
- BS or BA in Marketing, Communications, or Business. MBA a plus.

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Friday, August 29, 2014

[KITlist] Email Marketing Specialist (Palo Alto, CA)

 

Please direct your responses to: http://tinyurl.com/Working-With-CrawfordGroup
Crawford Group (www.crawfordgroup.com) is seeking a long-term Email Marketing Specialist for an assignment with one of our technology clients in Palo Alto, CA.

The Email Marketing Specialist will be responsible for email creation, campaign set-up, and general marketing support using Eloqua. The primary goal of the programs is to generate leads for our clients' Sales team and increase company revenue.

The Email Marketing Specialist must have advanced level expertise with at least one enterprise level marketing automation tool (preferably Eloqua) and experience creating, designing and implementing multiple/concurrent email demand generation campaigns.
The Specialist must be a solid HTML user, with hands on capabilities in segmenting lists, cleansing data, building landing pages and forms.
Must have an understanding of how HTML affects emails and displays on various web platforms.
The ideal consultant is someone looking for a long term workplace/"home," who is interested in potentially converting to a full time/permanent employee of our client.
Seeking a positive, results driven self-manager, capable of handling a high volume workload.
Must have the ability to prioritize and meet deadlines with minimal direction and get stuff done!

Specific responsibilities:
Using content created by other team members, create, design and implement demand generation email campaigns in Eloqua.

Campaign management responsibilities include:
contact/list management, email design, scheduling emails at specific times/ dates, creating triggered campaigns, conducting A/B split testing, ensuring quality control/ensuring the right values are assigned, tracking and reporting
Serve as "hands-on" marketing automation resource for marketing campaign requests
Work with team to review program requirements and identify areas of optimization
Roll up campaign metrics on an ongoing basis; update teams on performance of marketing campaigns and programs

Skills:
3-5 years' experience creating, designing and implementing demand generation email programs, preferably in Eloqua (Marketo or similar marketing automation tool)
Ability to manage 10 to 100 simultaneous email campaigns
Hands-on knowledge of HTML (required), JavaScript (preferred but not required); working knowledge of web servers/technology, streaming media and the integration between these and Eloqua (Marketo or similar).

Must have the ability to write and manipulate HTML code, test and optimize if needed

Capable of handling a high volume workload and ability to prioritize and meet deadlines
Ability to apply creative thinking and sound reasoning, and to communicate effectively verbally and in writing
Strong interpersonal skills with the ability to work independently and function as a strong team player; meticulous, detail and results oriented
Positive attitude and desire to grow within an emerging organization
BA in Marketing, Communications, Digital Marketing or related field strongly preferred

RATE: D.O.E., as W-2 employee of Crawford Group; benefits available
LOCATION: Onsite at client's headquarters in Palo Alto, CA.
No phone calls, please; Local SF Bay Area candidates only.
HOURS/DURATION: FT, consulting assignment, ASAP
- August 31, 2015; potential to convert to permanent, full time employment. Interested?

Apply online and upload your resume in MS Word format to: http://tinyurl.com/Working-With-CrawfordGroup.

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[KITlist] Executive Communications Manager | McAfee (Santa Clara, CA)

 

Please direct your responses to: jennifer_livigni@mcafee.com
The Executive Communications Manager works directly for the Senior Vice President/General Manager to develop and manage the internal and external communications program in support of McAfee and the business unit's objectives. This includes delivering the following:
��� Contribute to developing an internal and external leadership "point of view" for communication to targeted internal and external audiences in alignment with McAfee and the business unit' strategy and message.
��� Partner with functional and extended teams (public relations, analyst relations, product marketing) and others to ensure message alignment in support of the overall strategy.
��� Messaging and content development for SVP/GM speaking platforms
��� Working with various events and marketing teams to determine right level of executive support from SVP/GM
��� Development of briefing materials and research as needed

Tactics may include, but are not limited to:
��� Regular cadence of meetings with Business Unit's Marketing Team
��� Management of Social Media Executive Biography
��� Development of briefing materials
��� Platform topics research
��� SVP/GM Organizational communications support with All Hands Meetings and organizational updates

Essential Role Competencies and Responsibilities:
��� Understand industry, organization, and functional stakeholder perceptions and communication needs
��� Participates in developing high quality content. Demonstrates expert understanding of complex technologies, products, and market challenges.
��� Helps develop executive platforms (points of view) in alignment with McAfee messaging ��� Develops and maintains a repository of executive platforms, core presentations, profiles/biographies and best practices for leverage across the SVP/GM leadership team and communications community
��� Determines need for materials, presentations, web updates, special writing assignments, and special project and event assignments as it relates to industry, organizational or functional communications.
��� Screen, research, manage, and tailor executive platform content as needed for speaking engagements. ��� Measure communication effectiveness, end result. Consults and advises on effectiveness of programs and use of metrics to inform and create future projects and communications needs
��� Build strong relationships and use collaboration for desired results.
��� Project management of cross-functional projects and initiatives. Demonstrates expert understanding in managing a project from conception to completion.
��� High level of judgment and discretion around confidential information.

Skills:
��� Ability to connect seemingly disparate messages and content
��� Story-telling ability
��� Slide creation skills (PowerPoint efficiency)
��� Equally conversant in technology and business conversations
��� Strong research skills
��� Excellent writing skills

Success Factors:
��� Dynamic; can handle multiple priorities and give the impression that each is the top priority ��� Personable; needs to work across Engineering, Sales and the communications community and SMEs
��� Capacity to learn quickly and apply that knowledge

Required Education/Experience:
��� BS/BA with 5+ years experience in communications and/or marketing
��� Previous experience in development of marketing or sales collateral
��� Development and ownership of communications plan.
��� Strong Program Management skills
��� Some travel required.

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[KITlist] Partner Marketing Manager -eCommerce (Santa Clara, CA)

 

Please direct your responses to: jennifer_livigni@mcafee.com

Position Function and Responsibilities:
B2C Marketing Manager focused on eCommerce partnerships monetization strategy & execution.

Looking for an individual with deep consumer ecommerce acquisition and analytics experience and can come up with new and fresh ideas to monetize customer base. This includes but is not limited to:
- Manage Partner Accounts:
Responsible for revenue and customer acquisition, conversion and retention targets for each partner account through online B2C marketing programs
- Identify/implement new marketing strategies/tactics that will drive increased conversions and retention
- Develop online/offline marketing strategies, gather program requirements, create requirements document and launch campaigns
- Gather & analyze data from online programs to optimize programs through the customer lifecycle
- Comfortable presenting programs highlights and data analytics to top executives internally & externally
- Sales support in crafting presentations and finance in bookings forecasting
- Measure and analyze all marketing programs and incorporate key learnings into future iterations to further drive growth and retention
- Develops and manages marketing tests and new programs.

Profile - Requirements
- 5+ years Knowledge of eCommerce tools in driving cart optimization/monetization
- Experience in managing/implementing new/cutting edge eCommerce marketing tactics to drive revenue
- Knowledge of multi-channel distribution models and GTM channels (e.g. eCommerce, Social, Retail, etc)
- Demonstrated ability to identify/create programs that increase revenue and generate customer acquisition, conversion and retention
- Strong analytical skills is key; deep knowledge/experience in forecasting and modeling and the ability to dive into the numbers and is extremely comfortable with excel (i.e. pivot tables et al) to quickly/efficiently analyze data
- Go-to-Market management and development: Knowledgeable in online marketing techniques (mobile experience a plus)
- Project Management experience: Highly organized and detail oriented with the ability to multitask
- Experience in developing business requirements and working with cross functional teams to execute
- Enthusiastic and passionate about learning about web/online marketing
- Has a can-do attitude and not afraid of offering up unique approaches to problem solving - Exceptional verbal and written communication skills
- Able to work independently as well as within a team

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[KITlist] Customer Service Representative (Menlo Park, CA)

 

Please direct your responses to: careers@intersectent.com

About Intersect ENT
Intersect ENT Inc., located in Menlo Park, Calif., is a public drug-device company focused on advancing clinically proven therapy solutions that improve quality of life for patients with ear, nose and throat conditions. The company's initial products, the PROPEL and PROPEL mini dissolvable steroid-releasing implants, are the only products backed by Level 1-A clinical evidence to improve sinus surgery outcomes for patients suffering from chronic sinusitis. Chronic sinusitis is a common condition that affects one out of seven adults in the U.S. and greatly impacts quality of life. The company holds twenty-three issued U.S. patents and more than 80 patents and pending applications worldwide. For more information please visit www.intersectENT.com.

MAJOR DUTIES AND RESPONSIBILITIES:
- Perform timely and satisfactory resolution of customer requests.
- Handles all customer service activities including but not limited to: order taking and entry into ERP system, order processing, resolution of order discrepancies, triaging incoming requests appropriately, answering customer questions, Account Setup and sales support.
- Manage Customer expectations for delivery of products.
- Provide support to field sales including Quote preparation, customer information and document requests and special inquiries.
- Support corporate requirements for order adherence to revenue recognition and corporate terms policies.
- Support field inventory and scrub order process, including appropriate lot verification,
- Ensure adherence to corporate feedback and Complaint Handling procedures.
- Ability to develop strong team relationships and work well with a variety of departments and levels including Operations, Finance, Sales, Quality and Regulatory.
- Uses appropriate conflict resolution approach to ensure successful outcomes.
- Other duties as assigned.

EDUCATION /EXPERIENCE REQUIREMENTS:
- Requires 2 year AA degree or equivalent. A Bachelor's degree is preferred.
- Minimum 2 years of work experience in medical device company customer service is required, preferably in a start-up environment.
- Proven ability to interact with customers and colleagues, to resolve difficult customer service issues.
- Experience working with an ERP system (Preferably QAD) required.
- Excellent MS Excel and Word skills.

OTHER QUALIFICATIONS:
- Experienced in fast paced, results-oriented, hands-on environment.
- Must be highly reliable and steady with an ability to work with independence in a startup environment.
- Excellent writing, communication and interpersonal skills. Please send resume and pay requirements at careers@interscetent.com.

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[KITlist] Webmaster-Web Designer (San Jose, CA)

 

Please direct your responses to: jobs@overlandstorage.com

OVERLAND STORAGE: A Great Place for Your Future!

Position: Webmaster-Web Designer Plan, create and manage website structure and content with multiple offsite vendors to create a fresh, new, consolidated corporate website. Create and execute the new, integrated website design, implementation, ongoing updates, graphics and usability of corporate website and partner portal.

JOB CONTENT:
- Design, plan and build new corporate website that includes technical, aesthetic and functional criteria.
- Coordinate with internal and external stakeholders to architect, produce and oversee the integration of various web content and assets from three existing corporate websites.
- Ensure consistent graphic style throughout website
- Assume responsibility for on-time delivery and quality of new and existing websites. Manage and/or implement ongoing changes and updates.
- Design and produce various graphics materials such as collateral, banner design, website imagery and direct mail creative.

JOB QUALIFICATIONS:
- Technical expertise on website architecture, design and integration
- Excellent knowledge of hand-coded HTML, JavaScript, PHP, CSS, jQuery, customized plugins, WordPress, Pardot, and content management systems
- Understanding of website components and integration
- Extremely comfortable and able to hand-code HTML/CSS for both modern and legacy websites.
- Experienced in UX and creating wireframes
- Prior experience integrating multiple, disparate websites is a huge plus!
- Experienced in Web analytics tools
- Strong conceptual skills; high-level sense of design, layout
- Graphics design experience in Adobe Photoshop, Illustrator, InDesign and Flash
- Ability to work collaboratively across organization and stakeholders to drive results
- Comfortable and flexible to work in a dynamic, fast-paced and diverse environment where responsibilities and requirements rapidly change
- Excellent verbal and written communication skills

EDUCATION/TRAINING:
- BA/BS degree
- 5+ years experience working in web development
- web strategist, web content manager, web editor, or related title
- Strong project and time management skills required

Qualified candidates can send resumes to: jobs@overlandstorage.com

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[KITlist] Public Relations Associate (San Jose, CA)

 

Please direct your responses to: jobs@overlandstorage.com

Contribute to the PR program to present a positive company image to the media, influencers, customers, partners, and shareholders.

JOB CONTENT:
- Proactively drive media coverage including editorial opportunities, speaking opportunities, and awards to increase awareness of the company, its products and executive leadership.
- Plan, write and coordinate drafting of press releases.
- Schedule briefing/update meetings with media and industry analysts.
- Coordinate customer references for public relations and marketing activities.
- Assist with the creation and maintenance of PR-related online activities such as social media.

JOB QUALIFICATIONS:
- Solid experience in media/analyst outreach.
- Proven relationships with technology and business media required.
- Solid understanding/experience of public relations/media relations.
- Create and maintain press/analyst database for horizontal and vertical industries.
- Monitor ongoing media coverage and produce clipping reports.
- Compile press materials as needed.
- Demonstrated ability to effectively interact cross-functionally with multiple internal and external groups.
- Comfortable and flexible to work in a dynamic, fast-paced and diverse environment where responsibilities and requirements rapidly change.
- Excellent verbal and written communication skills.

EDUCATION/TRAINING:
- BA/BS degree in marketing, public relations or related studies
- 3-5 years professional PR experience in technology arena, ideally in computer storage and/or virtualization, cloud computing
- PR agency experience a huge plus
- Exceptional writing (AP style), editing and oral communications skills

Qualified applicants may send resumes to: jobs@overlandstorage.com.

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Thursday, August 28, 2014

[KITlist] Alliance Manager -€“ Internet of Things Consortium (RTP, NC or San Jose, CA, NC or CA)

 

Please direct your responses to: http://www.stage4solutions.com/careers.html

Alliance Manager Internet of Things Consortium ( RTP, NC or San Jose, CA)

We are looking for an experienced Alliance Manager for an ongoing contractor role with a global high technology leader to establish an Internet of Things Consortium. The Consortium will include representatives from IoT companies, Universities, and Employment Industry professionals. The Alliance Manager would be responsible for the development and launch of this Internet of Things Consortium. The role entails establishing relationships and driving the consortium launch and agenda.

This is a 40 hour per week role onsite in at the client's offices in RTP, North Carolina or in San Jose, CA, as a w-2 employee of Stage 4 Solutions. This is an ongoing contract opportunity, with 6 month contracts.

Responsibilities
- Develop Internet of Things consortium plan and agenda
- Develop consortium member relationships
- Launch consortium to the market
- Marketing for the Internet of Things product offering from the client
- including development of marketing tools and go to market plan execution

Requirements
- 5+ years of Alliance Management experience with enterprise solutions, industry groups and universities
- Ability to develop strategic partnerships
- Proven ability to develop and execute go to market plans
- Very strong written communication skills
- Eagerness to learn a new technology space
- Creative, ability to think about new ways to market solutions
- Excellent people and management skills to interact with colleagues, peers in cross-functional teams, and third parties. BS degree

Please submit your resume to our network at http://www.stage4solutions.com/careers.html (pls apply to the Alliance Manager Internet of Things Consortium (RTP, NC or San Jose, CA) role.

Please feel free to forward this project opening to others who may be interested.

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[JIMSJOBS] Android Developer, Cambridge, MA

 

Android Developer

Cambridge, MA

6 Months

Basic Qualifications

Strong knowledge of data structures, algorithms, Androiddevelopment and designing for performance Proficiency in one or more of the following languages/platforms: Java, Android, Objective C, C, C++ Ability to translate concept designs into user interfaces on Mobile devices such as iPhone, Android, Blackberry, Windows Phone, etc. Excellent object oriented analysis and design skills (OOA/OOD) Understanding of system and application performance limits and characteristics Sharp analytical abilities and proven design skills Strong sense of ownership, urgency, and drive

3. Preferred Qualifications

Understanding of web services technologies such as SOAP, HTTP, WSDL, XSD, and REST - Knowledge of bit rates, audio formats, or compression a plus. Past work experience dealing with codec code bases will be an added benefit.

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[KITlist] ANALYST RELATIONS MANAGER - VERTICALS (SF Bay Area, CA)

 

Please direct your responses to: catrinecharron@netchannels.com

The Global Analyst Relations Manager, Verticals will be responsible for driving an industry-leading Verticals Analyst Relations program for the Retail (including some Sports & Entertainment) and Financial Services (primarily Retail Banking) industries.

The successful candidate will work closely with key internal and external stakeholders to develop and deliver programs that maximize influencer and customer awareness, consideration and recommendation of the client���s Verticals strategy, products and services globally. He/she will be responsible for developing high ROI outreach programs focused on strategic engagement with the industry analyst community across the globe along with continued evolution of programs to meet demands of internal and external clients. He/she is also expected to act as a key strategic advisor to the client���s business, driving valuable insight, guidance and feedback back into the business to help inform strategy, business and marketing decisions.

Comfortable at the executive level, this individual will work closely with communications and business peers to drive strategy and messaging. A solid understanding of business fundamentals and technology is essential.

Specific responsibilities include:
- Deep knowledge of analyst community globally, able to assess influence, tier and priority; Develops strong relationships with the key influencers
- Key strategic advisor to executives and business partners; ability to bring insight and feedback into the business to help inform strategies and decisions
- Full understanding of business priorities, competitive, regulatory, GTM issues etc, and the ability to clearly articulate these with key stakeholders and audiences and develop strategies for driving priorities
- Development and management of a Verticals AR plan that supports the business priorities and aligns to the strategic company initiatives
- Ability and willingness to serve as a content expert and spokesperson when working with key stakeholders, both internally and externally
- Collaborates globally with AR managers in the theaters and other business areas to drive coordinated plans and strategies
- Collaborates closely with other Corp Comm partners to drive integrated plans and strategies
- Responsible for developing a strong bench of spokespeople across the technology areas and developing a strategy for applying the right people in the right places
- Ongoing communication and measurement of programs
- Drives and reinforces best practices, processes and procedures.

Ideal candidate will have strong industry analyst relations background with solid analytical skills, as well as experience that demonstrates sound judgment and good instincts. The candidate must have experience in the technology industry and be comfortable engaging in content-rich discussions around technology and business. Candidate will manage multiple long-term and short-term initiatives simultaneously, and must possess outstanding organizational, follow up, prioritization, communications and leadership skills. This position requires excellent interpersonal, written and verbal communication skills and the ability to collaborate across and within organizations. Typically requires BA/BS or equivalent plus 5+ years related experience.

Please, send resumes to: catrinecharron@netchannels.com.
(1409241068).

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