Please direct your responses to: cody.dales@deserve.com
Deserve is a new kind of financial tech company, an analytics-based credit card start-up whose core mission is to put access to credit in the hands of those who need it most: deserving, hard-working, yet underserved immigrants, students, and aspiring professionals.
Deserve offers the first suite of credit cards specifically designed with Millennials and Generation-Z in mind. Our credit products are powered by advancements in data science and machine learning to enable underwriting that is not only fairer, but also reliable and scalable. While traditional lenders see our applicants as a risk, Deserve sees their potential. At Deserve, we believe people are more than their credit score and should be treated as such. You will work with a close-knit, passionate team in a fast-paced start-up environment, and you will go home each day knowing that you are doing tangible good in the world.
Deserve is expanding our corporate communications, and we are looking to add you, a passionate and professional Social Media Manager, to our growing Marketing team. You will have a direct hand in driving Deserve's social media growth, as well as managing and engaging Deserve's audience on relevant social media channels including Twitter, Facebook, LinkedIn, YouTube, and Instagram. You will bring to the table a distinct social voice and both deep understanding and knowledge of social media tools and techniques. You also have a solid grasp of analytics and reporting, and must be continuously striving to learn and improve.
Some challenges you will tackle as a Social Media Manager at Deserve:
* Create, curate, and publish relevant, engaging content, and develop social distribution strategies on a weekly basis to engage our target audience.
* Daily monitoring of social channels and participation in conversation where appropriate. Engage directly, or direct requests to the respective service teams.
* Engage influencers and thought leaders on social media to increase social outreach, in coordination with Deserve's brand positioning.
* Grow reach and engagement on all social media channels. Track and measure the success of social media initiatives by using reporting and analytics.
* Prepare reports and presentations on social media marketing activities. Present reports and presentations to Deserve senior leadership.
* Research the latest trends and best practices to stay up to date on social media developments and tools.
* Other duties, as required, and some travel, as necessary.
Competitive candidates will have:
* B.A. / B.S. degree from a top-tier university.
* 3+ years of relevant work experience.
* Strong copywriting and editing skills.
* Experience managing and growing social media channels for a financial or technology company.
* Experience rapidly growing and fostering a social media community.
* Strategic mindset, including the ability to recognize and adopt new tools and technologies quickly that make sense for Deserve.
* Passionate about digital marketing and knowledgeable about influencer marketing and social media (including YouTube, Twitter, Facebook, LinkedIn and Instagram).
* Experience working with integrated marketing and communications campaigns; creating, maintaining, and executing a social media calendar.
* Portfolio to demonstrate prior campaigns / social media success.
Familiarity with marketing tracking tools and analytics platforms.
* Ability to work collaboratively within a team environment: places high value on open communication, authenticity, and transparency.
* Ability to effectively communicate and coordinate across teams and departments.
Impeccable organization and attention to detail.
* Positive, can-do attitude, maturity, and the ability to maintain composure in a fast-paced start-up environment.
How to apply: Qualified applicants may send resumes directly to Cody Dales, Chief of Staff, at cody.dales@deserve.com. Cover letters are welcome but optional.
Deserve reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.
Deserve is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact a company manager, a company officer or a Deserve HR representative to request such an accommodation.
Deserve believes in the strength of diversity and encourages all who are qualified to apply.
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