Thursday, July 5, 2018

[KITlist] EBC Specialist (Sunnyvale, CA)

 

Please direct your responses to: http://crawfordgroup.com/job-search/?_page=1

Crawford Group is in search of an Executive Briefing Specialist for our client based out of Sunnyvale, CA. This is an on-site, full-time consulting role and starts immediately!

The Executive Briefing Specialist will work with sales teams, executives and speakers to plan and execute customer briefings. This role will also involve facilitating and attending the briefings. Other responsibilities include updating internal content on the intranet and public domain sites, as well as ensuring presentations slides, videos and EBC materials are effectively stored and managed in a central asset library. The Executive Briefing Center Specialist will be responsible for driving metrics pre, onsite and post briefings.

The briefing specialist must be a team player, highly dependable, communicator both to fellow peers and management and external parties in a timely fashion. Seeking a candidate who is confident and committed to company and customer success. Articulate, clear and precise in objectives and actions; "out of the box thinker", flexible, creative, extremely detail-oriented and a high-quality producer under tight deadlines. In addition, this person must be able to think and act strategically while having the ability to execute necessary operational and mechanical tasks that is required managing the EBC.

Responsibilities:

Develop customized briefing agendas, scheduling and hosting pre-briefing meetings to ensure sales account teams collaborate with speakers and that all participants understand account status and meeting objectives

Ensure all briefings are managed and executed effectively

Responsible for hosting executives, sales teams and customers and serving as the point person responsible for overall meeting success and addressing any issues that arise

Recommending and securing corporate resources, managing briefing logistics, participating in briefings and preparing post briefing follow-up requirements

Develop, manage and execute customer, partner and prospect briefing and EBC OTR programs

Update the online briefing management tool, creating reports, monthly and quarterly metrics, evolution of customer engagement programs and continuous improvements to the overall EBC customer experience

Responsibility working of their own initiative and as a team player in managing and leading the day-to-day operations for the executive briefing center and customer related programs

Ensure the brand and messaging is represented accurately

Requirements:

This is a role which requires a highly detail oriented individual, who is comfortable interfacing with high level executives/customers, partners and cross-functionally across multiple groups and working in a fast-paced deadline driven environment.

2 plus years experience in executive briefing center program management or similar event environment

Functional Sales/customer-facing experience. Working knowledge of the Executive Briefing process strongly preferred.

Superb organizational and time management skills - a self-starter

Customer service oriented, polished, with great interpersonal skills in a multicultural,global environment

Strong multi-tasking skills and ability to move forward and drive impact through ambiguity associated with business transformation

Must have ability to speak effectively in front of executive-level customer audience

Strong verbal and written communication skills; high attention to detail

Willing to do "whatever it takes' in the interest of a world class customer and account team experience

Demonstrated ability to work in a fast-paced work environment

Ability to deal with last-minute changes and deadlines while showing grace under pressure

Location: Onsite in Sunnyvale, CA

Pay:

DOE

Duration:

One year consulting with potential to hire

Location:

Onsite at client offices in Sunnyvale, CA.

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