Please direct your responses to: laurie.hilt@mfactormeetings.com
MFactor is the PREMIER meetings and events company in the Bay Area. We provide our services to the leading companies across all industries. Our team produces events all over the world and in some of the most unique venues.
We are currently looking for a dynamic, experienced Cvent Expert to join our team. In addition to day-to-day responsibilities, this person will ensure that MFactor uses the latest technology and innovative solutions for our clients.
Responsibilities
Overall management building the Cvent portion of the registration site for multiple events (mainly Cvent, but could be across other registration systems) includes planning, oversight, and execution of event registration; creation, testing and implementation of event websites and registration forms; housing and travel management and integration.
Lead the production of the registration system and supporting integrations
Manage reporting solutions including designing custom reports
Determine scope of event registration per client requirements, provide guidance and recommendations in functionality, structure, and flow of event websites and registration forms; work closely with web developer to implement
Initiate and conduct existing and new product demonstrations to clients including but not limited to registration and housing websites, lead retrieval, exhibitor registration and housing, reporting modules and other products
Ensure successful deadline execution
Review and provide feedback and analysis to program team members on weekly registration and housing reports including analysis and forecasting of data trends
Consult with clients in anticipation of major changes in technology applications and provide options for implementation
Understand IT best practices and methods of software development
Align client's expectations of products and services to best match MFactor's capabilities
Identify and implement ongoing improvements on existing registration processes and procedures
Communicate on an ongoing basis with clients and event leads
Qualifications
Minimum 4 years of experience/proficiency using Cvent
Advanced knowledge of HTML and CSS a plus
Experience with event housing and registration applications, services, and operations
Significant, demonstrated experience with meeting technologies, mobile applications, websites, software development, and other important meeting
and event technologies
Ability to work both independently and collaboratively
Excellent verbal and written communication skills
Excellent proofing skills
Extensive experience with both standard and custom reporting processes for all registration systems utilized
Experience working with high level executives, client contacts, participants, hotel staff, and vendors
Posted by: KIT List Jobs <jobposting2@kitlist.org>
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