Wednesday, September 10, 2014

[KITlist] Senior Manager/Director Sales Enablement (Cupertino, CA)

 

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About SugarCRM, Inc.

SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market. Recognized by leading market analysts as a "visionary" company, Sugar is deployed by over 1.4 M individuals in 120 countries and 26 languages.

Sugar is positioned to fully unleash the promise of CRM with our innovative CRM system designed for every individual who engages with customers: sellers, marketers, customer support agents, receptionists, and executives. The company is delivering a completely transformed, individualized CRM user experience that is immersive, engaging, and intuitive. Sugar fuses the straightforward simplicity, mobility, and social aspects of a consumer app with the business process optimization of conventional CRM.

Description:

The person in this role will identify ongoing enablement needs, and create and execute an enablement program that will increase the performance of the sales and partner teams. The program will include positioning/messaging training, competitive and product education.

Responsibilities:

• Create (and work with others in organization) competitive tools, sales playbooks and other enablement materials needed to train sales

• Deliver webcasts, live training sessions and work 1:1 with sales and partners.

• Identify and propose methods for scalability, automation, and improvements based on data

• Provide content for certification process for sales and partners

• Enable sales and partner teams on buyers-- who they are, how they buy, and their buying criteria

• Create tools that describes, differentiates, shows value, and deals with objections

• Engage sales in the content creation and continuous improvement processes

• Energize and align the sales team around our value proposition and drive better sales team close rates



Requirements

• 5-10 years of B2B experience, preferably in a sales enablement or product marketing role

• 2-3 years experience in CRM

• Proven track record in creating and deploying successful onboarding plans within sales organizations

• Training delivery experience

• Experience with high-touch, enterprise sales cycles

• Strong knowledge of sales effectiveness (skills/knowledge training)

• Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas

• Self-motivated with a strong team-oriented attitude

• Ability to influence key stakeholders

• Strong project management skills, especially project planning and delivery

• Ability to prioritize and balance multiple, on-going projects

• Exceptional communication and writing skills

• High energy level

Location: Cupertino, CA

Note: SugarCRM's jobs are not open to 3rd party recruiting vendors; therefore, any submissions by such will be considered a gift and no fee will be paid.

Who we are...

SugarCRM was founded in 2004. The company is headquartered in Cupertino, California with European headquarters in Munich, Germany and Asia Pacific headquarters in Sydney, Australia. We are pre-IPO, growing fast and always looking for the top talent. If you're looking for the excitement and feel of a start-up, but the stability and experience of a market leader, then you're going to love working at SugarCRM.

What is it REALLY like to work here?

• Open is at the heart of our business and our culture. You won't find cubicles here

• Management asks for everyone's ideas and problem-solving solutions

• Engineers drive many of the product's features

• Employees are closer to the customer's needs

• Entrepreneurial-spirited employees

• Onsite Developer Sprint weeks - all developers come together. You code, Sugar provides the food

• Collaborative work environment

• Ownership is the greatest self-identity at SugarCRM - you are making an impact now

• We are a merit-based company - many opportunities to learn, excel and grow your career

• Wednesday Lunch Demos

• Onsite Family Movie Night at our U.S. Headquarters

• Free onsite fitness classes at our U.S. Headquarters

• Onsite Meetups - making connections with our community

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