Thursday, December 29, 2016

[KITlist] Social Media Community Manager - Web Tools (San Francisco, CA)

 

Please direct your responses to:
http://chc.tbe.taleo.net/chc02/ats/careers/apply.jsp?org=CRAWFORD&cws=1&rid=1146

Crawford Group (www.crawfordgroup.com) is looking for a Social Media Content and Community Manager  Web Tools consultant for our client based in San Francisco, CA. The Social Media Content and Community Manager  Web Tools will own the day-to-day management of multiple corporate social channel properties including Facebook, Twitter, Instagram, YouTube and blogs for the web tools/solutions Digital Media business. You will be authoring, curating, monitoring and replying to content on these channels, reporting on results, contributing to strategy and ideation and writing blog posts on a regular basis. Social media is a fast-paced environment and the ideal candidate is nimble in reacting to a quickly changing landscape. Samples of your work are required for consideration.

Responsibilities:

Primary responsibility for content creation and/or curation for the day to day content calendar for social media channels. Support ongoing campaigns and product launches as well as sharing news items as they are surfaced.

Channel management of social media accounts, including Facebook, Twitter, Instagram and YouTube

Monitor relevant blogs, news sites and other industry information sources to source context-specific, relevant social content appropriate to each channel

Monitor community responses and questions on all channels, escalating issues to the customer support team when appropriate

Actively investigate and suggest new ways to improve engagement on all social media platforms, including emerging social media outlets

Track and report on metrics including growth, engagement, reach and sentiment on all pages

Generate insights for monthly and quarterly reporting

Partner with the Social Media Strategist and other key team stakeholders to develop and implement social media programs

Contribute to strategic plans for events and product launches, assist in identifying goals and developing and delivering focused social media plans, quarter over quarter

Attend and participate in weekly team meetings to review strategies and provide updates Occasional social media support at events or launches

Skills:

Must have relevant professional experience in social media management or marketing communications.

Must have professional experience implementing social media strategies and executing day to day programs in a business setting.

Must have experience managing social media channels, such as Facebook, Twitter, Instagram, and YouTube, and working knowledge of other key platforms such as Snapchat and LinkedIn.

Strong writing skills (blogs and/or social media preferred). You will be asked to provide samples of your work.

Strong multitasker, able to work well under pressure and handle changing priorities Experience with web and social media analytics tools and reporting, especially campaign analysis and online analytics tools

Proficiency with the Microsoft Office Suite

BA in a related field, such as Marketing, Journalism, Advertising or Design

Strongly preferred:

Familiarity with Adobe Creative Cloud tools and services, especially Adobe Dreamweaver, Muse, and Animate CC

Familiarity with code/development and comfortable with technical writing

Experience implementing paid social media campaigns

A good eye for photography and design

Rate:
D.O.E., as w2 employee of Crawford Group (benefits available)

At least three days per week onsite at clients office in San Francisco, CA. Remainder offsite/remote/virtual/WFH/telecommute. No phone calls, please.

Hours/Duration:

Full time consulting, ASAP  ongoing

Interested? Please create a profile and upload your samples and resume in Word format

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