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About SugarCRM, Inc.
SugarCRM enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable CRM solution in the market. The company uniquely places the individual at the center of its solution—helping businesses transform the customer experience and enable highly personalized interactions that drive customer excellence and loyalty throughout the entire customer lifecycle.
SugarCRM delivers a fully transformed, personalized user experience that is immersive, engaging and intuitive. Sugar fuses the straightforward simplicity, mobility and social aspects of a consumer app with the business process optimization of conventional CRM. Recognized by leading market analysts as a CRM visionary and innovator, Sugar is deployed by more than 1.5M individuals in over 120 countries and 26 languages.
Description
We are looking for a passionate Director of Product Marketing to join our Product Marketing team. This individual contributor will be focused on creating successful customers by effectively delivering the most flexible platform supporting the entire customer journey. The ideal candidate must have a deep understanding of any area such as cloud computing, analytics or BPM and will have a proven track record of delivering successful results in the same or similar position at a CRM or other SaaS company.
This individual contributor will work closely with Engineering, Product Management and the SugarCRM Business Development organization to develop product messaging, competitive positioning, and influence the Sugar roadmap. This person will also develop key sales and marketing collateral plus training materials and will enable SugarCRM Sales and Service organizations as well as the SugarCRM Channel Partners to effectively create successful Sugar customers. This person will report to the Sr. Director of Product Marketing.
This position is the ideal job for an ambitious product marketing professional looking to make a big impact in an exciting pre-IPO company. The Product Marketing organization is a conduit between everyone in product development, the field, partners, and customers. As such, the Director of Product Marketing will have plenty of opportunity to interact with and add value to each of those individual teams. This role is critical to unlocking the potential of SugarCRM.
Responsibilities
Work with SugarCRM's Products organization to define product requirements and competitive positioning
Identify strategic partnerships and coordinate with Business Development to create those partnerships
Coordinate with Corporate Marketing and strategic partners to disseminate Sugar's value proposition to the market
Develop sales enablement material and deliver that material to SugarCRM customer-facing organizations, VARs, and strategic ISV partners
Define and execute marketing programs to drive demand and sales opportunities
Create and maintain content for critical marketing collateral including data sheets, presentations, web site, videos, whitepapers, and social media
Develop demonstration scripts that highlight Sugar's advantages and differentiators
Perform competitive analysis and develop competitive sales tools and marketing collateral
Answer ad hoc inquiries required to enable individual opportunities
Act as an evangelist for SugarCRM inside and outside of the company
Qualifications
Deliver extraordinary customer relationships
Minimum 5 years of relevant product management or product marketing experience
2-3 years' experience at a CRM, SaaS, or cloud computing company
Proven ability to translate technical features into business benefits
Ability to interact with diverse technical and non-technical groups at all organizational levels
Well organized and able to manage multiple projects simultaneously
Strong analytical and presentations skills
University degree required, MBA a plus
Willingness to travel as necessary to be successful
Respect and expect accountability
Location: Cupertino, CA
We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.
Note to Recruiters and Placement Agencies: SugarCRM does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any SugarCRM employee. SugarCRM will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of SugarCRM and will be processed accordingly.
Identify strategic partnerships and coordinate with Business Development to create those partnerships
Coordinate with Corporate Marketing and strategic partners to disseminate Sugar's value proposition to the market
Develop sales enablement material and deliver that material to SugarCRM customer-facing organizations, VARs, and strategic ISV partners
Define and execute marketing programs to drive demand and sales opportunities
Create and maintain content for critical marketing collateral including data sheets, presentations, web site, videos, whitepapers, and social media
Develop demonstration scripts that highlight Sugar's advantages and differentiators
Perform competitive analysis and develop competitive sales tools and marketing collateral
Answer ad hoc inquiries required to enable individual opportunities
Act as an evangelist for SugarCRM inside and outside of the company
Qualifications
Deliver extraordinary customer relationships
Minimum 5 years of relevant product management or product marketing experience
2-3 years' experience at a CRM, SaaS, or cloud computing company
Proven ability to translate technical features into business benefits
Ability to interact with diverse technical and non-technical groups at all organizational levels
Well organized and able to manage multiple projects simultaneously
Strong analytical and presentations skills
University degree required, MBA a plus
Willingness to travel as necessary to be successful
Respect and expect accountability
Location: Cupertino, CA
We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.
Note to Recruiters and Placement Agencies: SugarCRM does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any SugarCRM employee. SugarCRM will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of SugarCRM and will be processed accordingly.
Who we are... SugarCRM was founded in 2004. The company is headquartered in Cupertino, California with European headquarters in Munich, Germany and Asia Pacific headquarters in Sydney, Australia. We are pre-IPO, growing fast and always looking for the top talent. If you're looking for the excitement and feel of a start-up, but the stability and experience of a market leader, then you're going to love working at SugarCRM.
What is it REALLY like to work here?
Open is at the heart of our business and our culture. You won't find cubicles here
Management asks for everyone's ideas and problem-solving solutions
Engineers drive many of the product's features
Employees are closer to the customer's needs
Entrepreneurial-spirited employees
Collaborative work environment
Ownership is the greatest self-identity at SugarCRM - you are making an impact now
We are a merit-based company - many opportunities to learn, excel and grow your career
Wednesday Lunch Demos
Movie Nights
Free onsite fitness classes at our U.S. Headquarters
Onsite Developer Sprint weeks - all developers come together. You code, Sugar provides the food
Onsite Meetups - making connections with our community
Onsite Developer Sprint weeks - all developers come together. You code, Sugar provides the food
Onsite Meetups - making connections with our community
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