Please direct your responses to:
http://chc.tbe.taleo.net/chc02/ats/careers/apply.jsp?org=CRAWFORD&cws=1&rid=1166
Crawford Group (www.crawfordgroup.com) is looking for a Social Media Content and Community Manager - for a consulting role in San Francisco, CA. The Social Media Content and Community Manager will own the day to day management of multiple corporate social channel properties including Facebook, Twitter, Instagram, YouTube and blogs for the Design tools/solutions Digital Media business. You will be authoring, curating, monitoring and replying to content on these channels, reporting on results, contributing to strategy and ideation and writing blog posts on a regular basis.
Social media is a fast-paced environment and the ideal candidate is nimble in reacting to a quickly changing landscape. Samples of your work are required for consideration.
Responsibilities:
* Primary responsibility for content creation and/or curation for the day to day content calendar for social media channels. Support ongoing campaigns and product launches as well as sharing news items as they are surfaced.
* Channel management of social media accounts, including Facebook, Twitter, Instagram and YouTube
* Monitor relevant blogs, news sites and other industry information sources to source context-specific, relevant social content appropriate to each channel
* Monitor community responses and questions on all channels, escalating issues to the customer support team when appropriate
* Actively investigate and suggest new ways to improve engagement on all social media platforms, including emerging social media outlets
* Track and report on metrics including growth, engagement, reach and sentiment on all pages
* Generate insights for monthly and quarterly reporting
* Partner with the Social Media Strategist and other key team stakeholders to develop and implement social media programs
* Contribute to strategic plans for events and product launches, assist in identifying goals and developing and delivering focused social media plans, quarter over quarter
* Attend and participate in weekly team meetings to review strategies and provide updates
* Occasional social media support at events or launches
Skills:
* Must have relevant professional experience in social media management or marketing communications.
* Must have professional experience implementing social media strategies and executing day to day programs in a business setting.
* Must have experience managing social media channels, such as Facebook, Twitter, Instagram, and YouTube, and working knowledge of other key platforms such as Snapchat and LinkedIn.
* Strong writing skills (blogs and/or social media preferred). You will be asked to provide samples of your work.
* Strong multi-tasker, able to work well under pressure and handle changing priorities
* Experience with web and social media analytics tools and reporting, especially campaign analysis and online analytics tools
* Proficiency with the Microsoft Office Suite
* BA in a related field, such as Marketing, Journalism, Advertising or Design
Strongly preferred:
* Familiarity with Adobe Creative Cloud tools and services, especially Adobe Photoshop, InDesign and Illustrator CC
* Comfortable with technical writing
* Experience implementing paid social media campaigns
* A good eye for photography and design
Rate:
* D.O.E., as w2 employee of Crawford Group (benefits available)
Location:
* At least three days per week onsite at clients' office in San Francisco, CA. Remainder offsite/remote/virtual/WFH/telecommute. No phone calls, please.
INTERESTED?
* Apply in Microsoft Word format
Posted by: KIT List Jobs <jobposting2@kitlist.org>
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