Please direct your responses to: resumes@zagtech.com
ZAG is one of the most trusted providers of IT solutions and services for organizations of all sizes. Our solution portfolio includes IT Project Consulting, IT Managed Services, and IT Asset Management/Procurement. Our outstanding engineering team provides planning, design, implementation, optimization and ongoing support services for customers.
We are looking for a Technical Account Manager to work with our technical service delivery teams and client IT decision makers, to deliver the best IT solutions and services.
What will you be doing?
• Proactively manage business development within existing accounts
• Develop strong interpersonal relationships with clients, service delivery teams, and channel partners to achieve company goals
• Develop long term relationships and highly satisfied clients, who generate referrals and repeat business
• Manage a complex, solution delivery process and provide detailed, timely progress updates
• Develop and manage project plans, budgets and schedules
• Identify risks and clearly communicate them to project stakeholders
• Define problem solving and risk mitigation strategies
• Communicate project target completion dates and goals
• Ensure that all internal requirements are being met in a timely manner with external vendors
• Gather and enforce schedules for installation of services
Who are you and what do you bring to ZAG?
• Must have three to five years of experience in technology-based complex solution design/sales (i.e. pre-sales engineer) and a proven track record of project completion
• Experience with Educational, Financial and F/S/L Governmental Agencies is a plus.
• B.S. Degree in related field, or a minimum of 5 years in an IT-related field with at least 2 years of project management experience within technology fields.
• IT Management experience is a must!
• High level consultative technical professional, capable of dealing at executive levels to solve critical business issues with the application of various information technologies.
• Strong knowledge base of the Information Technology sector, specifically in:
o Network/Server/Cloud deployments
o Internet and Voice Circuit provisioning
o IP networking
o IT infrastructure (wired/wireless)
o Windows Networking Technology deployment
• Experienced in uncovering hidden client needs and developing/communicating solutions to sell services and intangibles to both the executive and engineering/IT levels
• Proven abilities to qualify, develop, and manage solution delivery opportunities
• Strong leadership abilities at communicating, mobilizing and coordinating account teams, technical resources, vendor partner resources, and client resources
• Proactive account management skills driving long-term client relationships, high customer satisfaction and loyalty measured by customer retention and repeat business
• Demonstrated excellent written and verbal/visual communication skills.
• Flexible problem solver with a "make it happen" attitude who enjoys working in an entrepreneurial environment.
• Possesses superior organizational/time management skills and self-motivational attributes, including:
o Project tracking abilities
o Strong focus and attention to detail
If you are interested in making a significant difference for clients in this area and enjoy a variety of experiences, including technical consulting, project management, IT leadership and more, this is the opportunity for you!
Please send your resume to resumes@zagtech.com
We are looking for a Technical Account Manager to work with our technical service delivery teams and client IT decision makers, to deliver the best IT solutions and services.
What will you be doing?
• Proactively manage business development within existing accounts
• Develop strong interpersonal relationships with clients, service delivery teams, and channel partners to achieve company goals
• Develop long term relationships and highly satisfied clients, who generate referrals and repeat business
• Manage a complex, solution delivery process and provide detailed, timely progress updates
• Develop and manage project plans, budgets and schedules
• Identify risks and clearly communicate them to project stakeholders
• Define problem solving and risk mitigation strategies
• Communicate project target completion dates and goals
• Ensure that all internal requirements are being met in a timely manner with external vendors
• Gather and enforce schedules for installation of services
Who are you and what do you bring to ZAG?
• Must have three to five years of experience in technology-based complex solution design/sales (i.e. pre-sales engineer) and a proven track record of project completion
• Experience with Educational, Financial and F/S/L Governmental Agencies is a plus.
• B.S. Degree in related field, or a minimum of 5 years in an IT-related field with at least 2 years of project management experience within technology fields.
• IT Management experience is a must!
• High level consultative technical professional, capable of dealing at executive levels to solve critical business issues with the application of various information technologies.
• Strong knowledge base of the Information Technology sector, specifically in:
o Network/Server/Cloud deployments
o Internet and Voice Circuit provisioning
o IP networking
o IT infrastructure (wired/wireless)
o Windows Networking Technology deployment
• Experienced in uncovering hidden client needs and developing/communicating solutions to sell services and intangibles to both the executive and engineering/IT levels
• Proven abilities to qualify, develop, and manage solution delivery opportunities
• Strong leadership abilities at communicating, mobilizing and coordinating account teams, technical resources, vendor partner resources, and client resources
• Proactive account management skills driving long-term client relationships, high customer satisfaction and loyalty measured by customer retention and repeat business
• Demonstrated excellent written and verbal/visual communication skills.
• Flexible problem solver with a "make it happen" attitude who enjoys working in an entrepreneurial environment.
• Possesses superior organizational/time management skills and self-motivational attributes, including:
o Project tracking abilities
o Strong focus and attention to detail
If you are interested in making a significant difference for clients in this area and enjoy a variety of experiences, including technical consulting, project management, IT leadership and more, this is the opportunity for you!
Please send your resume to resumes@zagtech.com
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