Please direct your responses to: manu_joly@symantec.com
Company Overview
Symantec is a global leader in providing security, storage and systems management solutions. We help our customers – from consumers and small businesses to the largest global organizations – secure and manage their information-driven world against more risks at more points, more completely and efficiently than any other company.
Department Overview
This contract position is with the Online Marketing team, within the Corporate Marketing organization. Corporate Marketing´s role is to shorten the sales cycle – plain and simple. We make it easier for employees, partners and customers to understand what products and services we have. We´re responsible for much of what the customer sees and hears about Symantec. Join Symantec's Enterprise Marketing organization, and be a part of the world's security market share leader for consumer and enterprise software and services, protecting hundreds of millions of customers worldwide.
Responsibilities
We are currently looking for an Online Business Analyst with experience and skills in Web Analytics and reporting. Therefore this individual will need to have a hands-on experience with Adobe Sitecatalyst, Discover but also with Excel and PowerPoint.
This individual will be responsible for collecting and analyzing web data to monitor website performance (against defined key metrics) and for creating/maintaining compelling reports and KPI dashboards that will be reviewed by different level of management on a weekly/monthly basis. He/She will also run ad-hoc and deep-dive analyses aimed at providing the business with key insights and learning about our web site visitors.
In this role, the Online Business Analyst will interface with various internal groups/functions in order to properly execute various analyses. Therefore he/she will have to be able to quickly form productive and positive working relationships with staff from varying business backgrounds and skill levels across the organization. The right candidate will be a self-starter and an independent worker who can be successful in a team environment. This is a contract position in the Corporate Online Marketing team.
Specific Responsibilities include:
Web Analytics and Reporting:
• Produce weekly/Monthly site performance reports and KPI dashboards that include segmentation analysis.
• Effectively respond to ad-hoc report and analysis requests from Management and from other Marketing teams
• Independently run deep-dive analyses in specific areas based on observations, identified patterns
• Prepare and present recommendations, reports, and findings from the analyses.
• Provide observations and business context to deliver actionable insights to business leads.
• Communicate ideas effectively by telling the story behind data.
• Ensure proper quality control over a wide range of reporting assets
Qualifications
• Statistics, Computer Science, Business degree or applicable experience
• 3+ years hands-on Web Analytics experience, preferably working with Adobe/Omniture SiteCatalyst and Discover
• Outstanding analytical skills, strong experience interpreting data and drawing conclusions.
• Advanced skills with Excel including charts and data presentation. Tableau and SQL a plus
• Excellent communication skills (written and verbal), both in articulating his/her ideas and gathering input from key stakeholders
• Experienced user of MS PowerPoint
• Knowledge of website technology a plus (HTML, CSS, JavaScript)
Reply to: manu_joly@symantec.com
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