Please direct your responses to: http://www.stage4solutions.com/careers.html
Conference Center Front Desk/Concierge (RTP, NC)
We are looking for a part-time Conference Center Front Desk/Concierge for a 6 month, contract opportunity at a large high technology company in RTP, NC. This is customer facing role, working closely with client executives, customer executives, sales team members and program managers to ensure smooth operations and support of the executive briefing center meetings.
This is a 32 hrs per week (4, 8-hour shifts per week), 6 month contract role, onsite at the client's offices in RTP, NC. Must arrive by 8:00 am each day. This is a W-2 role as a Stage 4 Solutions' employee, health benefits offered.
Responsibilities:
• Welcome customers; register in system; provide badges and direct them to appropriate meeting rooms.
• Provide assistance for all meetings (catering, room scheduling, other admin tasks)
• Catering Management
• Run scheduling, coordination, and communications for all activities in the center
• Manage all catering procurement details (collection of receipts, record billing information, etc.)
• Concierge Services
• Assist sales with booking any concierge needs (transportation, dining, entertainment, etc.)
• Interface with and help select vendors for hotel, restaurant, transportation, and gifts.
• Maintain updated listed of appropriate venues
• Assist with the planning of larger events for customers, analysts, etc.
• Keep website information on internal sales site updated
• Maintain inventory of all supplies and customer giveaways
• Production of daily collateral (agendas, name tags, evaluations, Twitter feed, welcome screen graphics)
• Work with the A/V team to update and fix any A/V and IT issues that arise
• Maintain relationship with Facilities management to ensure the meeting rooms meet expectations with regard to appearance, cleanliness, functionality and overall quality experience (plants, light bulbs, maintenance, replacements, etc.)
Requirements:
• Recent college graduate to 4 years + experience
• Prior customer service experience (in retail, hospitality, or other industry)
• Professional appearance and manner; strong interpersonal/customer service skills with an eye for details
• Strong verbal and written communication skills: attention to detail
• Willing to do "whatever it takes' in the interest of a world class customer and account team experience
• Ability to prioritize and manage multiple tasks simultaneously
• Demonstrated ability to work in a fast-paced work environment
• Ability to deal with last-minute changes and deadlines while showing grace under pressure
• Project management skills; Microsoft Office Suite skills
Please submit your resume to our network at http://www.stage4solutions.com/careers.html
(Please apply for the Conference Center Front Desk/Concierge (RTP, NC) role).
Please feel free to forward this email to others who may be interested.
Thanks!
We are looking for a part-time Conference Center Front Desk/Concierge for a 6 month, contract opportunity at a large high technology company in RTP, NC. This is customer facing role, working closely with client executives, customer executives, sales team members and program managers to ensure smooth operations and support of the executive briefing center meetings.
This is a 32 hrs per week (4, 8-hour shifts per week), 6 month contract role, onsite at the client's offices in RTP, NC. Must arrive by 8:00 am each day. This is a W-2 role as a Stage 4 Solutions' employee, health benefits offered.
Responsibilities:
• Welcome customers; register in system; provide badges and direct them to appropriate meeting rooms.
• Provide assistance for all meetings (catering, room scheduling, other admin tasks)
• Catering Management
• Run scheduling, coordination, and communications for all activities in the center
• Manage all catering procurement details (collection of receipts, record billing information, etc.)
• Concierge Services
• Assist sales with booking any concierge needs (transportation, dining, entertainment, etc.)
• Interface with and help select vendors for hotel, restaurant, transportation, and gifts.
• Maintain updated listed of appropriate venues
• Assist with the planning of larger events for customers, analysts, etc.
• Keep website information on internal sales site updated
• Maintain inventory of all supplies and customer giveaways
• Production of daily collateral (agendas, name tags, evaluations, Twitter feed, welcome screen graphics)
• Work with the A/V team to update and fix any A/V and IT issues that arise
• Maintain relationship with Facilities management to ensure the meeting rooms meet expectations with regard to appearance, cleanliness, functionality and overall quality experience (plants, light bulbs, maintenance, replacements, etc.)
Requirements:
• Recent college graduate to 4 years + experience
• Prior customer service experience (in retail, hospitality, or other industry)
• Professional appearance and manner; strong interpersonal/customer service skills with an eye for details
• Strong verbal and written communication skills: attention to detail
• Willing to do "whatever it takes' in the interest of a world class customer and account team experience
• Ability to prioritize and manage multiple tasks simultaneously
• Demonstrated ability to work in a fast-paced work environment
• Ability to deal with last-minute changes and deadlines while showing grace under pressure
• Project management skills; Microsoft Office Suite skills
Please submit your resume to our network at http://www.stage4solutions.com/careers.html
(Please apply for the Conference Center Front Desk/Concierge (RTP, NC) role).
Please feel free to forward this email to others who may be interested.
Thanks!
__._,_.___
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