Tuesday, May 17, 2016

[KITlist] Webinar Program Manager (ON24/Marketo) (Remote/Virtual/WFH)

 

Please direct your responses to: http://chc.tbe.taleo.net/chc02/ats/careers/apply.jsp?org=CRAWFORD&cws=1&rid=1053

Crawford Group (www.crawfordgroup.com) is seeking a part-time freelance Webinar Program Manager with strong production experience for our technology client. The Webinar Manager will primarily work remotely.

The right candidate will have both hands on working knowledge of webinar programs with ON24 Platform including the backend of this tool as well as data integration with Marketo. The candidate will be responsible for the development, set-up, implementation and management of these programs on behalf of our client. In addition, the Manager will manage the webinar program plan which will consist of interfacing with clients, scoping their webinar needs. Must remain cool under pressure in the delivery of multiple priorities with tight deadlines. A relaxed style, yet professional and detail oriented and on task personality is a great plus.

Responsibilities:

Participate in webinar program scoping and planning meetings with client

Development and management of webinar in collaboration with client leaders and presenters

Development and delivery and tracking of webinar timeline and related asset due dates through program

Manage ON24 webinar registration and console utilizing the data integration feature with Marketo

Schedule Outlook invitations to presenters and key contributors; providing key session details and login instructions

Set-up and scheduling of Audio sessions for programs

Post on demand content to client sites, including presentations, polling questions and file share downloads

Weekly development updates and delivery of Registration Reports to client

Final provisioning of webinar content: PowerPoint, Polling, slideshows, development of operator scripts for each session

Day of facilitation and management as required

Live event Webinar production management – may serve as moderator

Pre-conference management and management of audio and recordings

Q&A log distribution

Escalate technical issues to Client Team Lead as needed/required

Deliver recording of sessions/events to Client Team Lead

Secure and deliver in room Q&A, polls and chat logs

Create ON24 metrics reports

Editing of sessions and final delivery of recording to client and or partners

Skills:

3-5 years' experience with webinar operations, managing webinar programs

Must have experience using ON24 Webinar Module managing set-up, data integration with Marketo and metric features

Live webinar production experience

Strong customer service orientation

Excellent communications skills, verbal and written. Must have the ability to interface with people at all levels of an organization with confidence.

Ability to define programs and scope time requirements

Strong project management capabilities

Attention to detail, ability to remain level headed and problem solve on the fly

Proficiency with the Microsoft Office Suite

Pay:

D.O.E., as a part-time freelance 1099 vendor of Crawford Group

Location:

Fully offsite/remote/virtual/WFH/telecommute. No phone calls, please.

Hours/duration:

Freelance consulting, starting immediately

Interested?

Please create a profile and upload your samples and resume in Word format

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