Thursday, October 2, 2014

[KITlist] Office Manager / Patient Care Coordinator (San Mateo, CA)

 

Please direct your responses to: bayjobsource@gmail.com

 


Office Manager / Patient Care Coordinator

Plastic Surgery Office – San Mateo, CA

Full Time

Monday – Friday; 9am – 5pm

As Office Manager Patient Care Coordinator, you will play an integral part of a thriving plastic surgery office specializing in advanced cosmetic and reconstructive surgical services. The Board Certified Plastic Surgeon provides a comprehensive continuum of care, from patient education to a wide range of surgical and non-invasive procedures.

Essential Functions

• Manages daily operations of medical office and patient relations

• Schedules patients for office appointments and surgical procedures

• Obtains insurance authorizations for surgeries

• Coordinates with hospitals and surgery centers for scheduling of procedures

• Answers incoming calls and checks voicemail system daily

• Works with electronic health care system (Office Ally) for scheduling, calendars, and patient records

• Guides patients through their initial consultation, providing them with information about their surgery

• Provides and promotes positive patient services and public relations

• Plays a key role in the overall care of patients

• Respects and maintains confidentiality

• Orders and manages medical and surgical supplies

• Motivated to promote and grow the practice

• Manages patients' expectations by presenting a fee schedule for procedures and scheduling follow up appointments as required.

Qualifications and Experience

• Must have at least an Associate's degree from an accredited school

• Experience in office management, customer service or related field (medical /dental environment preferred)

• Highly organizational and multi-tasking abilities with a strong attention to detail

• Maintain a cohesive relationship with patients, physicians, hospital staff and insurance companies

• Mature, professional and energetic demeanor

• Committed to completion of projects

• Computer proficient

• Able to maintain confidentiality and discretion pertaining to the work environment

Applicant should submit resume and cover letter via email to bayjobsource@gmail.com.

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