TMS Health, A Xerox Company, is the largest healthcare dedicated provider of inbound and outbound multi-channel communication services to the US Pharmaceutical industry.
Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
May perform one or more of the following: Manages the operation of the organization's total quality management (TQM) program.
Oversees the development of systematic approaches for assuring high quality services that meet customer needs.
Coordinates program communications to employees.
Develops training and related reward systems.
Develops, implements, and leads key process improvement efforts and influences cross-functional efforts.
Develops systematic approaches for assuring high quality services.
Identifies the interface of key activities within and between the functions of the organization.
All other duties as assigned.
Responsibilities to include but not limited to:
· Lead QA team both onshore and offshore for multiple business units in the day to day testing activities to include methodologies, techniques and procedures.
· Work with business and technology leads to determine acceptable range for test results and performance.
· Design, develop and implement test plans, scripts, and tools using detailed business requirement documents provided by the business analyst.
· Work with business and technology leads to identify the appropriate data for testing and prepare data for the test cases.
Desired Skills:
· Minimum of 5 years Testing Experience
· SQL
· Query Writing
· Knowledge of SDLC
· .NET
· XML
Preferred Skills:
· Pharmacy Industry Experience
· Call Center Applications testing Experience
· Advanced knowledge of MS Office Suite
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