Friday, February 28, 2014

[KITlist] Administrative Assistant (Oakland, CA)

 

Please direct your responses to: taune@nextlevelstrategies.net

Great Opportunity for an Administrative Assistant at a Dynamic and Growing Company!

We are a fast growing real estate development, project and property management company with an entrepreneurial/start up energy and looking for a versatile Administrative Assistant with a wide range of skills. We have 600 + units in the inner East Bay with the desire to grow to 1000+ in the next 12 months.


Our ideal candidate is highly motivated, loves to multi-task, enjoys managing a variety of administrative responsibilities in a fast-paced environment and has strong customer service skills, and proficiency with MS Office Suite and is bi-lingual in Spanish/English. This position requires initiative, flexibility, excellent communication and the ability to work as a team player.

You will be responsible for managing tenant appointments and phone calls, maintaining tenant files, data entry, and performing various duties, including but not limited to: typing, copying, taking phone messages, answering tenant questions, restocking supplies, cleaning work area, preparing, sending and tracking outgoing mail and packages as well as the administration support of the team.

We offer a friendly, professional and productive working atmosphere at Jack London Square in Oakland. This is a full-time position Monday through Friday 9:00 a.m. to 6:00 p.m. with an hourly rate of $14-$17 (commensurate with experience), health care benefits, and vacation. If you are the perfect candidate, you will have the following experience: (please don't apply unless you meet these requirements - thank you!)

Job Responsibilities:
- Greet arriving tenants, prospects and vendors entering the office and provide strong customer service and build rapport
- Scanning, filing and faxing
- Log in rents, notices, employee timesheets, mileage forms, return of keys, maintenance requests, 30-Day notices and any other tenant communication
- Prepare correspondence, letters and documents
- Act as initial point of contact for all tenant maintenance requests and issues and delegate appropriately to resolve any issues
- Answer and appropriately screen and direct all incoming calls (high volume)
- Take, reply to and direct messages in a timely manner
- Assist property managers with day-to-day operations (collections, leasing, maintenance, etc.)
- Oversee the office management functions to ensure a smooth workflow
- Responsible for some office supply ordering, receiving and stocking as well as negotiating purchases
- Responsible for the maintenance, cleanliness, and alteration of office areas and office equipment
- Assist and support our team with projects as needed

Requirements:
- 2+ years general administration and/or office management experience
- Ability to work in dynamic, complex, fast-paced customer service-driven work environment
- Proficient computer skills: Microsoft Office Suite and Outlook
- Be dedicated, a self-starter, fast-learner, detail-oriented, with a positive attitude
- Excellent organizational, analytical, interpersonal and communication skills (written and verbal)
- Personality: Upbeat, energetic, resourceful, responsible, takes initiative, dependable, trustworthy, takes pride in work
- Must be proactive, problem solving and project oriented
- Excellent customer and employee relations with a team player mentality (be able to lead by example)
- Be self-directed, diplomatic and have a clear, courteous, professional manner when dealing with the public and the team
- Demonstrated ability to handle multiple projects and details simultaneously and must be able to prioritize tasks
- Superior execution skills and attention to detail with the ability to establish priorities and meet deadlines
- Ability to maintain flexible attitude and approach towards assignments and successfully operate in a consistently changing environment
- Ability to work with minimal supervision, and to interact productively with co-workers and outside vendors.
- Professional appearance and demeanour both in person and over the phone
- A stable, solid work history.

Preferred:
- Bilingual in English and Spanish (written, read and spoken)
strongly preferred
- College Degree preferred
- Prior experience in real estate and/or property management a plus!

Please read the qualifications for this position carefully. The successful applicant will have to get up to speed quickly and therefore, we will only consider those who meet all the criteria listed above. Qualified candidates, please submit your cover letter and resume to be considered with the title of the position you are applying for in the subject line:

We are an equal opportunity employer and welcome diversity in the workplace.

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