Learning & Development Program Manager 029654 Full-time
Illinois-Lincolnshire
Human Resources
Application link (Please apply directly online):
http://bit.ly/p4nP3u
Description
Aon Hewitt is the global leader in human capital consulting and outsourcing solutions. The company partners with organizations to solve their most complex benefits, talent and related financial challenges, and improve business performance. Aon Hewitt designs, implements, communicates and administers a wide range of human capital, retirement, investment management, health care, compensation and talent management strategies. With more than 29,000 professionals in 90 countries, Aon Hewitt makes the world a better place to work for clients and their employees. For more information on Aon Hewitt, please visit www.aonhewitt.com.
Partners with business and functional leaders and subject matter experts (SMEs) to understand client and business needs as they pertain to L&D strategies, policies, programs, and services; also builds proactive relationships to foster growth of associates to meet the needs of clients.
Provides counsel and strategy on learning interventions to meet business gaps and recommends approach; gains approval from business leadership prior to beginning a project charger; initiates project charter and consults with leadership to determine project resourcing; secures and creates relationships with SMEs in partnership with Business Sponsors.
Aligns other business project managers to ensure efforts are not duplicated and can be leveraged across departments where possible.
Communicates overall business objective/impact to leadership team and oversees efforts of program during the design, development, implementation, and evaluation phases and oversees total budget for the function.
Collaborates with project team to create a change management and communication strategy for learning design and delivery.
Counsels and advises business leaders to ensure alignment, integration, and effectiveness of program strategies; manages the relationship with business leaders, at the strategy level, to ensure ongoing achievement of goals and objectives.
Assesses and monitors the effectiveness of talent development solutions and communicates results. Advocates for change of strategies to meet shifting talent and business needs.
Initiates and oversees maintenance of Talent Development programs for AHN based upon compliance and technology changes within the business.
Occasional travel will be required
Qualifications
Knowledge, Skills, Attributes--Including Specific Competencies
Experience in designing and maintaining classroom and virtual training programs for proprietary technology; working closely with IT leaders and SMEs. Experience with the IT function and framework in general.
Superior knowledge of the analysis, design, development, delivery, and evaluation of learning programs
Strong knowledge of resource management for effective and cost-efficient delivery of technology-based learning solution strategies
Proven ability in collaborating with business and functional leaders in the creation and achievement of people strategies; the ability to communicate effectively with different levels of management and influence multiple stakeholder groups
Proven ability to work effectively with business sponsors to gain necessary resources and support in a highly matrixed organizational structure
Strong knowledge and proficiency in managing technology-based learning tools and resources including Learning Management Systems, Virtual Classroom Tools, Online Authoring Tools, Assessment/Survey Tools, Simulation Software, Embedded Help Tools, and Online Courseware
Strong knowledge of business models, budget forecasting and oversight, financial management practices/applications, and planning, particularly in for-profit organizations
Knowledge of implementation and team structures/roles; learning program evaluation and cost metrics/methodologies; industry-standard quality methodologies (e.g., Six Sigma)
Change management models, frameworks, and processes
Proficiency in working cross-culturally (especially with India)
Effective consulting, interpersonal, relationship and influence skills, especially at the leader level
Education Bachelor's degree required; advanced degree desired in a related discipline desired (including Learning & Development, Business Administration, HR Management, Psychology, and Organizational Development)Desired Certifications
ASTD
PMP
SPHR
PHR
HPI (Human Performance Intervention certification for ASTD)
HPT (Human Performance Technology certification from ISPI)
Work Experience
6+ years experience in applied Consulting/Operations, Learning & Development, Outsourcing, Talent Management or in Human Resources
Project and Resource Management experience, 5+ years at a managerial level
Ability to manage large projects through others across multiple locations and globally with demonstrated expertise at thoughtful allocation of people, budgets, and other resources
Consulting experience using highly developed interpersonal, influence, and relationship skills
Substantial experience in a for-profit industry, preferably a significant portion in an operations, or learning and development, environment
International operations experience desired, specifically in support of large-scale implementations globally and/or the establishment of overseas operations
Experience in a service-oriented industry
Experience in a highly-matrixed organization
All positions require an applicant who has accepted an offer to undergo a background check. The checks run are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Aon Hewitt, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Aon Hewitt's employment policies. You will be notified during the hiring process which checks are required by the position.
Aon Hewitt is an Equal Opportunity Employer Committed to Diversity, M/F/D/V
