US-CA-LakeForest: IT Technician
To apply for this position, please visit this Website.
http://dev.fyicenter.com/jobs/99651025_IT_Technician_.html
Date: _24-Aug-2012_
To see other developer job opportunities, please visit http://dev.fyicenter.com/
IT Technician II
• Lead, coordinate, and participate in moderately complex projects and key process improvement initiatives for all Windows environments throughout the organization. • Participate in the design and review of new Windows systems and Windows application deployments. This includes the developing of automated imaging and application deployments. • Implement strategies for integrating Windows and non-Windows operating environments. • Recommend and execute modifications to Windows systems in order to improve efficiency, reliability, and performance. • Provide technical input regarding hardware standardization. • Develop and maintain Windows training materials and systems documentation for educating end users and IT staff.
• Troubleshoot, diagnose and resolve standard user support hardware and tier 1 software problems including end-user desktop PCs and enterprise data servers. • Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products. • Ensure that Windows-based workstations comply with established policies, standards, licensing agreements, and configuration guidelines. • Review and deploy new Windows service packs, hot fixes, system updates, and vendor-supplied patches according to best practices.
• Strong Technical it experience and problem solving within a technical team environment • Enterprise Windows 7 Migration and Deployment Experience Required. • Demonstrable strong customer service skills. • • Extensive desktop application support experience with MS Office modules, Adobe Products. • Strong familiarity with DNS and TCP/IP networking. • Dell and/or APPLE experience preferred. • Familiarity with desktop hardware such as Dell, Apple. • Excellent written and oral communication skills. • Good interpersonal skills. • Ability to conduct research into Windows issues and products as required. • Ability to present ideas in business-friendly and user-friendly language. • Experience working in a team-oriented, collaborative environment. • Works on problems of diverse to complex scope where analysis of data requires evaluation of variable factors. • Demonstrates good judgment in selecting methods and techniques for
obtaining solutions.
Thank you,
Developer FYI Center
http://dev.fyicenter.com/
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