Senior Manager Position with Human Resource experience for Naviga Business Services - Rosemont Illinois(Chicago)
The Senior Manager, Background Checks Operations will develop, implement and manage centralized background checking program. Act as primary contact with third party vendors, internal and external recruiters and hiring managers.
Responsibilities:
• Develop and manage RFP for third party background check vendor(s)
• Partner with Corporate Legal to create and maintain decision matrices to be used by vendor
• Develop and maintain background check standard operating procedures
• Partner with internal legal to create and maintain background check adjudication guidelines for all job categories (exempt and non-exempt)
• Create and maintain internal database with customer contract requirements on background checks
• Facilitate review and decision making on background checks escalated from vendor
• Maintain internal database of all adverse decisions and rationale
• Interface with vendor regarding SLAs, one off requests, escalations and any performance concerns
• Escalation point from internal and external recruiters and hiring managers and work with third party provider(s), as needed
• Understand legal and regulatory changes regarding background checks; Work with Corporate Legal department to implement and/or communicate policy and procedures revisions, as needed
• Partner with Corporate Legal to create database of state law requirements and update annually
• Identify and implement continuous improvement opportunities to simplify, standardize and/or automate background check process and procedures
Qualifications:
• Education/Training: Bachelor's degree required; at least 7 years of prior experience in HR with minimum 3 years focus in background checking; .HR certifications, preferred
• Must have strong knowledge and experience with Taleo or other Applicant Tracking Systems (ATS); independent/hands on experience creating database management systems and prior experience using case management systems is required.
• Ability to recommended and make decisions with minimal input
• Ability to interface with outside vendors and internal clients
• Detailed knowledge of state and federal employment laws and regulations, including but not limited to FCRA and FMCSA, required for background checks.
• Ability to contribute to successful development and implementation of a new corporate program
• Ability to identify need for internal control mechanisms to ensure corporate compliance, develop tools to track such compliance, and provide ongoing oversight
• Superior organizational, analytical and communications skills
• Outstanding judgment and discretion with confidential matters
• Proficiency with Microsoft Word, Excel Outlook and PowerPoint
Please Submit Resume to: Rose.Dorta@NavigaServices.com
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