Working under the supervision of an Area Vice President for Sales, the Sales Operations Specialist will provide field enablement support to senior sales managers and their teams. This includes coordinating administrative activities, retrieving, organizing and disseminating information to staff and customers, collecting RFP data and documentation, and appropriately handling correspondence.
Duties and Responsibilities:
• Oversee all aspects of general sales administrative coordination. This includes maintaining calendars to coordinate work flow and meetings, answering calls, preparing responses to correspondence containing routine inquiries, interacting with customers, vendors and visitors, sorting/distributing incoming correspondence (including faxes and email), collecting and maintaining inventory of office equipment and supplies and assisting with overall maintenance of the facilities as needed.
• Create and modify documents, prepare agendas and make arrangements sales and customer meetings, may conduct research, compile data and prepare papers for consideration and presentation to senior management.
• Perform general clerical duties to include, but not limited to, bookkeeping such as purchase order creation and tracking, expense reporting, etc.), copying, faxing, shipping, as well as filing/retrieving organizational documents, records and reports.
• Set up and coordinate meetings, customer visits, conferences, GoTo session, etc. May be asked to compile, transcribe and distribute minutes of meetings.
• Make travel arrangements for staff and visitors for general sales travel or special events, such as customer meeting, trainings and marketing events.
• Maintain confidentiality in all aspects of client, staff and corporate information.
• Support staff in assigned project‐based work.
Minimum Qualifications:
• 5-7 years work experience in a sales environment providing administrative support.
• Computer literate. Excellent word processing, PowerPoint presentation development, and spreadsheet support.
• Excellent writing, analytical and problem‐solving skills. High level of attention to details.
• Knowledge of principles and practices of organization, planning, records management and general administration.
• Ability to communicate effectively.
• Ability to operate standard office equipment, including but not limited to, computers, telephone systems, calculators, copiers and facsimile machines.
• Ability to follow oral and written instructions.
• Ability to work well independently, with minimal supervision.
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