Please direct your responses to: jobs@egain.com
We are seeking an experienced Immigration Specialist to join the eGain Human Resources team to support eGain in all aspects of immigration matters. We're looking for an individual who will be the subject matter expert for immigration concerns and to ensure full compliance with all immigration laws.
Responsibilities:
• Work directly with candidates, employees, managers, and outside immigration counsel in preparing appropriate immigration cases (e.g. F-1, E-3, H1B, O, PERM, etc.).
• Provide guidance on hiring decisions affecting candidates requiring immigration support.
• Coordinate all immigration postings, tracking, and files involved with the immigration process
• Responsible for the recruitment process for PERM Labor Certification to include candidate screenings and interviews.
• Provide a high level of service and consultation to all immigration inquiries regarding status updates, next steps, travel, and strategy.
• Prepare forms in support of various immigrant and non-immigrant petitions.
• Assist with the completion of I-9 employment verification and coordinate with Payroll on any US taxation compliance matters as it relates to foreign nationals.
• Keep abreast of government, regulatory, and/or other pertinent standards, requirements or information regarding employment of individuals on work visas and authorizations.
• Develop and maintain tracking tools for critical data points on all immigration cases.
• Act as company liaison with VisaNow, managing account status, billing, and company portal.
• Perform other related Human Resources duties as assigned.
Qualifications:
• Bachelor�s degree required.
• At least 2 years of experience in employment based US immigration supporting a sophisticated client base.
• Immigration Paralegal experience preferred.
• Excellent analytical research and documentation writing skills
• Ability to handle heavy immigration caseload, and accommodate unanticipated spikes in caseload while maintaining flexibility under pressure.
• Highly proficient in Microsoft Office Suite.
• Ability to identify risks before they arise and propose alternative action plans to mitigate risks.
• Excellent written and verbal communication skills, with the ability to explain immigration procedures to managers, employees, and candidates.
• Demonstrated experience working with multiple clients at all levels of an organization.
• Strong organizational skills, strategic thinking, and the ability to work with minimal supervision.
• Strong interpersonal and analytical skills.
• Excellent relationship building and the desire to provide exceptional customer service.
• General Human Resources background a plus.
About eGain:
eGain (NASDAQ: EGAN) is the leading provider of cloud customer engagement solutions. Trusted by leading consumer brands, eGain solutions help design and deliver smart, connected customer journeys across social, mobile, web, and contact centers. Working with partners like Cisco, SAP, and IBM, eGain delivers comprehensive, cutting-edge solutions to global B2C enterprises, with particular focus on retail, brand manufacturing, telecommunications, financial services, and insurance sectors.
To Apply:
Send your resume and cover letter explaining why you are great a candidate for the position to jobs@egain.com. No phone calls please!
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