Thursday, April 18, 2013

[KITlist] CONTR: Consumer Insights Director (San Francisco, CA)

Please direct your responses to: jobs@thesagegroup.com

The Sage Group is looking for a Consumer Insights Director to work for a leading natural CPG cleaning company in San Francisco. This person will work to ensure that new and on-going survey programs are efficient and adequately meet customers' needs and provide a holistic, accurate picture of their experience.



Responsibilities Include

- Develop analytic sampling strategies for new and existing products: new markets, new touch-points, new customer segments.

- Monitor and optimize robust sampling strategies and analytic designs to ensure the accuracy and integrity of feedback programs: stratified random matrices, response rate bias factors, weighting methodologies, etc.

- Ensure that sampling programs are foolproof in terms of being fully reflective of the actual population and ensuring that when a metric 'moves' it is controlled/explained how much was due to sampling/response variation.

- Enhance capability for real-time diagnosis and dissect movements in operating metrics.

- Structure/execute complex analysis to tie together survey findings and customer and economic data to yield actionable insights that drive business decisions.

- Understand and leverage research tools (IRI/Nielsen, brand attitude, usage studies, digital medial analytics, qualitative analysis, etc.) to garner insights and turn those into actionable plans.


Skills Required
- 7+ years of experience with both qualitative and quantitative analytics

- Experience with CPG companies

- Strong business acumen with the ability to create and maintain strategic relationships

- Excellent written and verbal communication skills with an influencer personality

- Ability to easily interact with all levels of the company


Timing: Temp to perm
Start: ASAP
Location: San Francisco, CA

Please include reference #5595 in the subject line of your response!


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