Please direct your responses to: mdriscoll@egnyte.com
This Technical Writer position will be the single Egnyte voice for all external customer-facing communications. It is required to maintain a proper methodology for purposes of consistency and efficiency. You'll need to prepare and/or maintain documentation pertaining to email communication, newsletters, product messaging, product updates and marketing collateral. A wide degree of creativity and flexibility is expected.
Key Responsibilities:
• Create documentation methodology and framework
• Documentation of core product and customer solutions
• Develop and maintain user-training materials
• Assist with helpdesk articles
• Help with marketing communications and collateral
Requirements:
• 2+ years of technical writing
• Bachelor's degree in a communication or a technical discipline
• Very strong writing skills
• Familiarity with conventions in form, structure, and notation of technical writing.
• Highly motivated and work well independently and in a team environment
• Previous technical experience highly desired
Location:
• Mountain View, CA
COMPANY OVERVIEW
Headquartered in Mountain View, CA, Egnyte has taken the concept of simple cloud file sharing and adapted for the enterprise by securely connecting any device to any storage - local or cloud. Egnyte is the only solution that does not try to break Data Gravity as files can be accessed or shared in-place.
Egnyte provides deployment models to solve any use case including cloud file sharing, private file sharing, cross-office collaboration, and fast local file access. Users can have a single view of all the files they have permission to access, regardless of where files are stored - on the user�s computer, in local storage in their office, on storage devices in remote offices or in any cloud.
Comprised of seasoned executives and engineering experts, Egnyte�s team has a strong track record of building companies in the technology sector. Bringing experience from companies such as Oracle, Cisco, VMware, Citrix, RSA Security and various leaders in information technology, Egnyte�s team has been responsible for developing and marketing some of the most widely used and highly acclaimed solutions in the industry. The company is multicultural and multi-disciplined, with each person bringing fresh ideas and unique perspectives to a culture that prioritizes innovation and quality.
Egnyte�s customers come from a wide variety of industries which include information technology, information services, semiconductors, financial institutions, education, entertainment, music, furniture, health, food and beverage, clothiers, law firms, financial services, marketing, web design, accounting, real estate and mortgage, medical, pharmaceutical, startups, non-profit organizations and more. Egnyte supports customers across USA, Canada, Europe and Asia, with data centers on the east and west coasts of the United States, and in Western Europe.
The company is privately held and funded by Google Ventures, Kleiner Perkins Caufield & Byers, Polaris Ventures and Floodgate Fund.
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