Please direct your responses to: jobs@thesagegroup.com
The Sage Group is looking for a Marketing Policy Initiative Manager for a financial services company located in downtown San Francisco. This position will be responsible for project managing portions of a large multi-phase initiative to implement an enterprise telemarketing policy.
Responsibilities Include:
- Work on a broad cross function, high profile initiative, interacting with numerous partners across both lines of businesses and centralized functions.
- Facilitate an existing cross-functional working team to resolve complex issues.
- Partner with Corporate Policy Team on policy draft review and publication.
- Partner with Risk and Compliance team to build policy requirements into internal risk tracking system.
- Engage Data and Analytics partners and lead working teams to define requirements for interim contract management systems solution.
- Maintain project document archives.
- Develop high-level "Phase-2" project definition and plan.
- Build a team to consider associated operation issues.
- Partner with Law Department revising policy language to accommodate distributed calling.
- Define application of contact management systems solution to distributed calling.
- Support engagement with executive project sponsors and manage policy development reporting.
Skills Required:
- Minimum 5+ years experience with proven ability to manage complex projects, working with colleagues across business lines/levels and leading/facilitating a matrixed working team
- Talent for understanding and analyzing detail, combined with the ability to identify implications and create executive level recommendations
- Excellent speaking and written skills along with the ability to be self directed, strong adaptability to change and the ability to hit the ground running
Skills Preferred:
- Knowledge of retail bank branch management/operations/systems
- Experience developing operational processes and/or system requirements
- Knowledge of telemarketing and call technology
- Experience developing policy
- Expertise in cross-channel marketing
Timing: 6-9 months
Start: ASAP
Location: Onsite - San Francisco
PLEASE INCLUDE REFERENCE # 5742 IN THE SUBJECT LINE OF YOUR RESPONSE!
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