Please direct your responses to: hr@rsfsocialfinance.org
About RSF Social Finance:
Located in the beautiful and historic Presidio of San Francisco, RSF Social Finance is dedicated to transforming the way the world works with money. Our growing community of over 1,600 clients is furthering the work of social entrepreneurs and social enterprises in the fields of Food & Agriculture, Education & the Arts, and Ecological Stewardship. Primary services include our investing and lending programs, and philanthropic fund management services. In partnership with our investors and donors, RSF has made over $275 million in loans and over $100 million in grants since 1984, placing us in the top tier of social finance organizations worldwide. Please refer to our website: www.rsfsocialfinance.org
Position Summary:
RSF Social Finance seeks to hire a full-time Office Coordinator to ensure the effective operations of RSF's front office and facilities. Primary duties include: facilities administration, purchasing office supplies, monitoring and evaluating related vendor contracts, answering phones, greeting clients, coordinating staff events, and providing excellent customer service.
Essential Duties & Responsibilities:
Facilities Administration:
• Serve as point person for facilities administration and related vendor contracts. Ensure the upkeep and monitoring of alarm systems, network printers, postage machine, and common spaces. Recommend facilities purchases and improvements when needed.
• Provide training and guidance to staff on all facilities matters
• Maintain a high level of cleanliness and sense of organization in common spaces (reception areas, conference rooms, kitchens, and basements). Redecorate and reorganize when needed.
• Monitor inventory and purchase office supplies (including kitchen supplies, letterhead, and envelopes)
• Serve as liaison for staff to housekeeping service, property managers, and building maintenance staff. Respond to questions and repair requests, keeping staff informed as appropriate.
• Coordinate office furniture needs and desk setup for new and current employees
• Coordinate building safety initiatives, including emergency preparedness plan and training. Participate in emergency/business continuity team.
Reception:
• Warmly and professionally greet visitors, guests, and clients
• Answer the main phone line and transfer calls to appropriate persons
• Coordinate incoming and outgoing mail, faxes, packages and deliveries in a timely manner
Event & Catering Coordination:
• Coordinate logistics (including reservations and catering) for educational and community building events including: special staff meetings, brown bag lunches, staff trainings, staff retreats, summer picnic, and annual holiday party
• Organize and prepare weekly Friday staff continental breakfast
• Assist Executive Office with onsite RSF board meeting logistics as needed
• Assist Marketing and Communications Team with offsite client-facing events as needed
• Assist Organizational Culture department with occasional event logistics
Administrative Tasks:
• Provide administrative support to the Human Resources & Organizational Culture departments, including meeting scheduling and other program assistance as needed
• Support quarterly client statement mailing and board packet mailing projects
• Compile and submit three monthly credit card reconciliations and expense reports
• Accurately input and update data in Salesforce as needed
• Special projects as assigned
Knowledge, Skills, and Abilities:
• 3-5 years of office manager, office coordinator, or receptionist experience
• Demonstrated experience with facilities administration, vendor relationship management, and office supply purchasing
• Event planning/coordination experience a plus
• Experience providing excellent customer service in a busy office setting
• Work and/or volunteer experience in the nonprofit or social finance sector is desirable
• Associate's degree required, Bachelor's degree preferred
• Excellent written and oral communications skills are required as the position requires daily phone and email correspondence with staff, vendors, and clients
• Fluency in oral and written English required
• Strong writing, editing, and proofreading skills
• Strong interpersonal and listening skills
• Basic math skills are needed for compiling expense reports and reconciliations, and monitoring the office supply budget
• Proficiency with vendor contract review a plus
• Excellent organizational skills and proven attention to detail
• Ability to coordinate a multi-step project (e.g., events and meeting logistics ) within allotted time requirements
• Ability to effectively use business software such as Microsoft Outlook, Word, PowerPoint, and Excel
• Ability to use the Internet for research and information-gathering
• Ability to quickly learn a database (Salesforce)
• Demonstrated ability to prioritize and handle multiple projects is essential
• Ability to work collaboratively with staff and effectively interact with guests and clients
• Ability to identify and proactively solve problems with initiative, creativity, and flexibility
• Ability to multi-task, trouble-shoot, work independently, and manage time effectively
• Ability to maintain a high degree of professionalism
• Ability to be self-motivated, resourceful, and energetic
Compensation & Benefits:
This position offers the unique opportunity to join an innovative financial services organization with a vision to transform the way the world works with money. Other benefits include:
• A fulfilling work environment at an supportive and entrepreneurially-driven organization
• A competitive compensation package and 100% employer-paid medical, dental, and vision
• Very generous vacation and sick leave benefits plus 9 paid holidays per year
• 403(b) plan with employer-paid contributions after one year of employment
• Exposure to innovative ideas, projects, and collaborative staff activities
• Access to numerous professional development opportunities
Application Instructions:
Please submit your resume via e-mail to HR@rsfsocialfinance.org along with a thoughtful cover letter by August 18th. In the cover letter, please explain why you are interested in the mission, values, and activities of RSF Social Finance. Please also tell us why your skills and experience make you the ideal candidate for this position, specifically highlighting facilities administration experience.
Please note that applications without a cover letter will not be considered. In the e-mail subject line please write "Office Coordinator". No phone calls please.
RSF Social Finance is an equal opportunity employer; candidates representing a diversity of backgrounds are encouraged to apply.
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