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About SugarCRM, Inc.
SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market. Recognized by leading market analysts as a "visionary" company, Sugar is deployed by over 1.4 M individuals in 120 countries and 26 languages.
Sugar is positioned to fully unleash the promise of CRM with our innovative CRM system designed for every individual who engages with customers: sellers, marketers, customer support agents, receptionists, and executives. The company is delivering a completely transformed, individualized CRM user experience that is immersive, engaging, and intuitive. Sugar fuses the straightforward simplicity, mobility, and social aspects of a consumer app with the business process optimization of conventional CRM.
Responsibilities:
Ownership Administration of our internal Marketing Automation software
Administration of our internal CRM application
Internal Marketing CRM applications configuration, workflow development, role maintenance, module builder, reports, etc.
Systems Maintenance, integrations monitoring and debugging/troubleshooting issues
Ensure data integrity user adoption of our internal Marketing Automation deployment
Solution requirements gathering and documentation
Responsible for gathering business requirements, delivering projects on time and getting stakeholder sign off
Identify and schedule project deliverables, testing/validation requirements and project tasks
Facilitate working group sessions with key business stakeholders
Determine testing plan and conduct user acceptance testing sessions
Qualifications:
3+ years of Marketing Automation System Administration experience required
2+ years of consulting experience
Experience administering and configuring Marketo
Experience administering and configuring Sugar
Experience designing testing plans and conducting user acceptance testing
Strong written and verbal communication skills
Excellent inter-personal and project management skills
Ability to work effectively and efficiently
Ability to support end users of all levels
BA/BS degree
Location: Cupertino, CA.
Note: SugarCRM's jobs are not open to 3rd party recruiting vendors; therefore, any submissions by such will be considered a gift and no fee will be paid.
Who we are...
SugarCRM was founded in 2004. The company is headquartered in Cupertino, California with European headquarters in Munich, Germany and Asia Pacific headquarters in Sydney, Australia. We are pre-IPO, growing fast and always looking for the top talent. If you're looking for the excitement and feel of a start-up, but the stability and experience of a market leader, then you're going to love working at SugarCRM.
What is it REALLY like to work here?
Open is at the heart of our business and our culture. You won't find cubicles here
Management asks for everyone's ideas and problem-solving solutions
Engineers drive many of the product's features
Employees are closer to the customer's needs
Entrepreneurial-spirited employees
Onsite Developer Sprint weeks - all developers come together. You code, Sugar provides the food
Collaborative work environment
Ownership is the greatest self-identity at SugarCRM - you are making an impact now
We are a merit-based company - many opportunities to learn, excel and grow your career
Wednesday Lunch Demos
Onsite Family Movie Night at our U.S. Headquarters
Free yoga and fitness classes at/near our U.S. Headquarters
Onsite Meetups - making connections with our community
SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market. Recognized by leading market analysts as a "visionary" company, Sugar is deployed by over 1.4 M individuals in 120 countries and 26 languages.
Sugar is positioned to fully unleash the promise of CRM with our innovative CRM system designed for every individual who engages with customers: sellers, marketers, customer support agents, receptionists, and executives. The company is delivering a completely transformed, individualized CRM user experience that is immersive, engaging, and intuitive. Sugar fuses the straightforward simplicity, mobility, and social aspects of a consumer app with the business process optimization of conventional CRM.
Responsibilities:
Ownership Administration of our internal Marketing Automation software
Administration of our internal CRM application
Internal Marketing CRM applications configuration, workflow development, role maintenance, module builder, reports, etc.
Systems Maintenance, integrations monitoring and debugging/troubleshooting issues
Ensure data integrity user adoption of our internal Marketing Automation deployment
Solution requirements gathering and documentation
Responsible for gathering business requirements, delivering projects on time and getting stakeholder sign off
Identify and schedule project deliverables, testing/validation requirements and project tasks
Facilitate working group sessions with key business stakeholders
Determine testing plan and conduct user acceptance testing sessions
Qualifications:
3+ years of Marketing Automation System Administration experience required
2+ years of consulting experience
Experience administering and configuring Marketo
Experience administering and configuring Sugar
Experience designing testing plans and conducting user acceptance testing
Strong written and verbal communication skills
Excellent inter-personal and project management skills
Ability to work effectively and efficiently
Ability to support end users of all levels
BA/BS degree
Location: Cupertino, CA.
Note: SugarCRM's jobs are not open to 3rd party recruiting vendors; therefore, any submissions by such will be considered a gift and no fee will be paid.
Who we are...
SugarCRM was founded in 2004. The company is headquartered in Cupertino, California with European headquarters in Munich, Germany and Asia Pacific headquarters in Sydney, Australia. We are pre-IPO, growing fast and always looking for the top talent. If you're looking for the excitement and feel of a start-up, but the stability and experience of a market leader, then you're going to love working at SugarCRM.
What is it REALLY like to work here?
Open is at the heart of our business and our culture. You won't find cubicles here
Management asks for everyone's ideas and problem-solving solutions
Engineers drive many of the product's features
Employees are closer to the customer's needs
Entrepreneurial-spirited employees
Onsite Developer Sprint weeks - all developers come together. You code, Sugar provides the food
Collaborative work environment
Ownership is the greatest self-identity at SugarCRM - you are making an impact now
We are a merit-based company - many opportunities to learn, excel and grow your career
Wednesday Lunch Demos
Onsite Family Movie Night at our U.S. Headquarters
Free yoga and fitness classes at/near our U.S. Headquarters
Onsite Meetups - making connections with our community
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