Please direct your responses to: rnewlin@jsginc.com
Johnson Service Group has a long term contract position for a Sr. Technical Writer.
The Senior Technical Writer will be responsible for the delivery of highly technical product documentation to their customers. The senior technical writer will have the ability to quickly master complex technical concepts to provide the necessary supporting documentation. The right candidate will be able to work onsite alongside our development team.
Required Skills
BA/BS in Computer Science or other engineering discipline. Equivalent combination of education and experience may be accepted. Master�s Degree in a related field is a plus.
5+ years of technical writing experience. With emphasis on developing and delivering tutorial and task-based end-user documentation
Experience with the following software packages is a must:
Atlassian Confluence, Zendesk, MindTouch or other comparable content management systems. Writer must have a firm grasp of wiki syntax and wiki-content organization.
Google Docs
Experience with Hadoop is required
Experience with HTML, XML, CSS, and JavaScript
Ability to multitask and prioritize
Outstanding analytic and written communication skills
Experience with the Agile software development methodology is a plus
Must be able to work on-site.
Please be prepared to provide writing samples upon request.
Responsibilities
Write documentation for a diverse group of users at a variety of technical proficiency levels
Write end-user and internal-user procedural/task-based documentation that includes, but is not limited to, user's guides, getting started guides, best practices, and knowledge base articles.
Edit documentation for completeness, style, and accuracy to ensure it reflects client�s commitment to quality
Use effective project management to meet established deadlines
Work with subject matter experts (SMEs) in creating and reviewing documentation.
Interested candidates contact Randy Newlin -- rnewlin@jsginc.com - 408-728-9512
Johnson Service Group - www.jsginc.com
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