We are looking for a talented Marketing Operations Manager to manage our global marketing operations processes, including the administration and continued development of the company�s marketing-related IT systems and services. The Marketing Operations Manager will produce reports, prepare and deploy campaigns, and serve as technical contact for all marketing-related activities, and stays abreast on new and evolving technologies in order to ensure systems in use by company are the best options available.
About Canto:
Canto is a leading supplier of digital asset management solutions and has been dedicated to helping customers fully utilize their digital assets since 1990. Canto has successfully served a wide spectrum of market segments throughout its history, with repeated success in Brand Management, Corporate Communications, Manufacturing, Advertising/Design, Government, Prepress/Print/Publishing, and Retail. Canto maintains a worldwide presence through its extensive partner network and offices in Berlin and San Francisco.
Responsibilities:
� Responsible for the administration, operation and technical maintenance of company�s marketing automation system,
� Responsible for the configuration, deployment and results reporting of campaigns, mass emails and other marketing projects,
� Responsible for the operation and technical maintenance of company�s websites
� Responsible for the operation and technical maintenance of company�s user forum system, including account maintenance, SPAM control, and related activities
� Represent Marketing�s needs to IT with regard to the company�s CRM system (Salesforce.com), working with IT department to ensure system supports the needs of marketing campaigns and related activities,
� Responsible for the operation and technical maintenance of company�s blogs
� Responsible for the operation and technical maintenance of company�s Twitter feed
� Responsible for the operation and technical maintenance of company�s Cumulus system � Shares responsibility with others in Marketing for non-technical marketing operations requirements, including event logistics, travel planning and other marketing-related tasks
Position Requirements:
The Marketing Operations Manager must be able to take on responsibilities described above, and have the following skills:
a. Ability to read, write, speak and communicate clearly in English
b. Ability to coordinate and manage external development and design resources
c. Self-motivated interest in marketing technologies
d. Self-motivated interest in seeking superior solutions to those in place
e. Creative, tactical thinker able to turn abstract requirements into workable technical solutions
f. Administrative experience with Salesforce.com and at least one marketing automation system
g. Administrative experience with Google Analytics
h. Administrative experience with WordPress and phpBB, or comparable systems (Able to install system from scratch, configure to requirements and maintain)
i. Significant understanding of general SEO principles
j. General administrative knowledge of current PHP, HTML and related Web technologies
k. Keen attention to detail to ensure adherence with CI and design guidelines
m. Willingness to work off-hours, weekends and holidays when technology emergencies or deadlines mandate
n. Ability to work on schedule, and to work with schedule interruptions, without sacrificing ultimate quality of work
Pluses:
a. Knowledge of marketing-related concerns, such as CAN-SPAM laws and best practices for technology
b. Familiarity with APIs and programming languages necessary to integrate systems, and to direct external resources hired to perform such services
c. Ability to write strong educational copy
d. Ability to perform webinars or other live presentations
e. Ability to speak other languages to a business-fluent level
f. Solid design aesthetic and ability to recognize design violations
Canto is a privately-held company offering a relaxed, business casual environment in a beautiful office in downtown San Francisco (near Embarcadero); excellent benefits, and numerous opportunities for personal and professional growth.
To apply, send resume, cover letter including salary requirements to jobscsi@canto.com
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