CCH (www.tax.cchgroup.com), a Wolters Kluwer business (CCHGroup.com ) is a leading provider of tax, accounting and audit information, software and services. It has served tax, accounting and business professionals since 1913. Among its market-leading products are The ProSystem fx® Office, CorpSystem®, CCH® TeamMate, CCH® Tax Research NetWork™, Accounting Research Manager® and the U.S. Master Tax Guide®. CCH is based in Riverwoods, Illinois.
CCH offers a range of innovative online productivity tools as part of IntelliConnect™, including the award-winning CCH@Hand - a breakthrough application that speeds and integrates tax research with the workflows of accountants, tax preparers and lawyers.
The Pre-Sales Specialist (PSS) develops and grows revenue from the corporate markets product lines that meets or exceeds sales goals. The PSS partners with Global Account Managers to service key global accounts. The primary responsibility is to be the product technical expert for sales calls involving corporate markets products. Typically, PSSs work with 4-5 Global Account Managers and/or Strategic Account Managers. Sales cycles run from 3-12 months with an average of 6-7 months. PSS activities include learning and staying informed on the complex and comprehensive CCH product line; providing expertise to the sales process to improve CCH market share and meet sales goals; providing exceptional customer service that maintains or increases customer satisfaction; contributing to effective sales reporting; participating in the development and execution of annual business plans; managing time and resources effectively; maintaining performance standards while working remotely; and representing Wolters Kluwer within the industry and territory.
Specific responsibilities and requirements are as follows:
Develops and maintains expert knowledge of full line of CCH products including features, benefits, pricing, intended use, value proposition and competitive position in order to effectively serve clients.
Provides expertise to the sales process to improve CCH market share and meet sales goals.
Provides exceptional customer service that maintains or increases current customer satisfaction levels.
Contributes to effect sales reporting.
Participates in the development and execution of the Business Development Plan (BDP) and Business
Unit (BU) strategic planning activities.
Manages time and resources effectively to accomplish sales goals.
Minimum Requirements:
Bachelor's Degree in business-related field or equivalent OR, if no degree, 14 years software
sales/pre-sales experience.
Minimum Experience:
10 years software sales/pre-sales experience, including:
• 3 years corporate tax experience.
• Utilizing comprehensive understanding of corporate tax workflow to serve clients.
• Utilizing highly developed communication and negotiation skills, including both excellent verbal skills and the ability to develop and deliver Executive level summaries, reports, and
presentations.
• Utilizing web/live meeting.
• Building and managing customer relationships.
• Conducting business development activities over the phone.
• Managing multiple concurrent projects.
• Developing timely and accurate sales reports.
• Working independently with minimal oversight.
• Working in a team environment with shared sales goals.
Preferred Requirements:
• MBA
• CPA
• 5 years corporate tax experience.
• Selling to professionals, director level or above.
• Selling a complex product requiring in-depth knowledge of the client's business and the products functionality.
• Global, multi-currency, selling.
• Demonstrated ability to learn a complex product line quickly through self-initiative and discipline.
• Earning majority of total compensation in commissions.
• Experience with high end ERPs (e.g., SAP or Oracle).
• Integrating solutions with SAP or Oracle.
• High level understanding of SAP and Oracle.
• CRM experience.
About Wolters Kluwer:
Wolters Kluwer (www.wolterskluwer.com) is a market-leading global information services company. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare rely on Wolters Kluwer´s leading, information-enabled tools and solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Wolters Kluwer is a market-leading global information services company. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare rely on Wolters Kluwer´s leading, information-enabled tools and solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world.
Wolters Kluwer has 2010 annual revenues of €3.6 billion ($5 billion/£3.1 billion), employs approximately 19,300 people worldwide, and maintains operations in over 40 countries across Europe, North America, Asia Pacific, and Latin America. Wolters Kluwer is headquartered in Alphen aan den Rijn, the Netherlands. Its shares are quoted on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.
Visit our website (www.wolterskluwer.com), YouTube or follow @Wolters_Kluwer on Twitter for more information about our customers, market positions, brands and organization.
Wolters Kluwer offers a competitive compensation and benefit package including 4-weeks of paid time off (1st year), 12 paid holidays, and a generous profit sharing program.
We are an equal opportunity employer and committed to a diverse workforce.
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