CSS Technical Logistics and Operations Consultant 026256 Full-time
Texas-The Woodlands
Technology
Application link (Please apply directly online):
http://bit.ly/kpTGQ8
Description
Aon Hewitt is the global leader in human capital consulting and outsourcing solutions. The company partners with organizations to solve their most complex benefits, talent and related financial challenges, and improve business performance. Aon Hewitt designs, implements, communicates and administers a wide range of human capital, retirement, investment management, health care, compensation and talent management strategies. With more than 29,000 professionals in 90 countries, Aon Hewitt makes the world a better place to work for clients and their employees. For more information on Aon Hewitt, please visit www.aonhewitt.com.
Technical Skills (CSS Specific)
A multi-specialist with regard to technical systems and applications. Understands and can learn and adapt to situations that require different technology related skill sets such as: database administration, system integration, application development, and general file or system security.
Three to five years experience with enterprise and production level machinery, mobile internet devices, and peripherals, i.e. - operation, set up, configuration, integration, etc.
Expertise in solution design that leverages years of experience in operations environment(s).
Networks well with other IT teams and associates.
Typically has five to seven years "Rapid Application Development" experience (and corresponding skill sets) which leverages iterative methodologies.
Three to five years experience with data analysis, structured query language, data mining from relational databases, and report generation.
Serves as a liaison from CSS to ITS and Benefits IT.
Responsibilities
Conduct sound, systematic research among appropriate sources including stakeholders--customers, clients, vendors, internal and external users; service providers--competitors, internal and external subject matter experts; published literature; world-class service provider leaders; and the Internet to define customers' problems and needs and determine solution options.
Analyze the resulting information to recommend optimized solutions.
Determine, document, and present project proposals with business justifications that are aligned with the firm's strategic direction to meet customer and SS business needs Business justifications include financial results derived from cost/benefit analysis. Financial result measures include annualized rate of return, payback months, annualized savings.
Develop project budgets for management approval. Manages budgets for the duration of projects.
Lead cross-functional project teams that design, develop, and implement projects that fit the customers needs that each team causes to be expressed as functionality and quality specifications. Fit with customer's needs is determined through project performance on customer satisfaction measures.
With project implementations, establish, meet or exceed measurable performance goals that include efficiency (cost), effectiveness (functionality), and customer satisfaction.
Maintain database with complete, accurate, and current project records and documentation.
Generate monthly project status reports on key performance measures including project expenditures and variances from budgets. Provide explanations for variances above certain levels.
Prepare, schedule, and present project performance reviews each quarter.
Develop domain knowledge and expertise with regard to the firm's business and technology.
Qualifications
Technical Skills
Project management skills. Typically has five to seven years of significant experience and an advanced degree or bachelor's degree. Additional years of experience and other credentials which establish a high level of expertise are also desired.
Experience with software applications--Lotus Notes, Microsoft Word, Excel, PowerPoint, Project, and database applications.
Likely has expertise or comprehensive knowledge of a particular technical "specialty or industry" and business domain.
Functional Skills
Outstanding customer focus
Superior analytical, problem solving, and decision-making skills
Ability to determine business/process requirements and implement technical solutions efficiently and effectively
Solid communication skills, both oral and written
Informed on new technologies
Eager to learn and explore innovative solutions
Strong interpersonal skills
Strong team leadership skills
Ability to work independently
Commitment to high level of quality
Detail oriented
Ability to be effective in a matrixed organizational structure
All positions require an applicant who has accepted an offer to undergo a background check. The checks run are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Aon Hewitt, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Aon Hewitt's employment policies. You will be notified during the hiring process which checks are required by the position.
Aon Hewitt is an Equal Opportunity Employer Committed to Diversity, M/F/D/V
