Online Marketing Manager
Client Services | San Francisco, CA, United States
Marin Software is a leading provider of online advertising management solutions, offering an integrated platform for managing search, display, and social marketing. The company provides solutions for advertisers and agencies of all sizes, enabling them to improve financial performance, save time, and make better decisions. Marin Enterprise, the company's flagship product, addresses the needs of online marketers spending at least $100,000 per month on biddable media. Marin Professional delivers the same power and ease of use as Marin Enterprise, through an application designed for marketers spending less than $100,000 per month on paid search. Headquartered in San Francisco, with offices worldwide, Marin's technology powers marketing campaigns for over 800 customers managing more than $2 billion of annualized ad spend in more than 160 countries. Marin has raised a total of $50MM in funding and has over 200 employees worldwide.
Marin is experiencing tremendous business growth and is seeking to add an outstanding individual with strong prior experience working within a client services organization as an Online Marketing Manager, an integral part of an Account Management team that manages both client retention and growth through proactive strategic recommendations and rapid response to client issues or questions.
Responsibilities
• The Online Marketing Manager acts as both a strategic advisor and tactical responder to clients using Marin to manage their online media spend
• Provide the client with detailed analysis and recommendations on SEM and Display optimization based on strategic business goals defined by the Account Management team
• Become an expert on the Marin platform, able to speak to and show the benefits of the platform in both a training environment and in an ad hoc scenario.
• Communicate effectively with a client through email, CRM and ticketing systems, or over the phone from Marin Software's New York office
• Work directly with Marin Operations, Marin Product Management, Marin Business Analysts, Account Managers, and Senior Search Managers to ensure that the client´s strategic and tactical needs are resolved effectively.
• Escalate client product requirements through the Director of Client Services and the Product Management team.
Requirements
• 5 years experience in SEM, SEO, or display campaign management is desirable
• 2 years experience in direct client management role
• Outstanding Excel data management including expertise in organizing data for analysis, pivot table building, chart construction
• Excellent pattern and trend recognition using Excel-based tools to aggregate large amounts of data
• Understanding of online media metrics and their impact on client campaigns
• Extensive Experience in building and presenting detailed analyses to decision makers
• Excellent interpersonal skills are critical
• Writing sample and presentation sample required
Compensation
Full-time salaried position – compensation dependent on prior experience. Marin pays market-leading compensation for top performers. Position includes equity participation, Marin pays 100% of comprehensive benefits (healthcare, vision, dental) and 50% of commuting cost are expensed. This is an onsite position at Marin Software's headquarters in San Francisco's financial district (2 blocks from BART). Marin Software is an equal opportunity employer and is committed to a diverse workplace.
Contact:
Mike Garcia
Marin Software
mike.garcia@marinsoftware.com
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