Please direct your responses to: jobs@accountnowinc.com
TITLE: Customer Marketing Manager
DEPARTMENT: Marketing
REPORTS TO: Head of Customer Marketing
FLSA: Exempt
Position Summary
Customer Marketing Manager must be efficient, versatile, and task oriented. Mandatory job requirements include the following:
Essential Duties and Responsibilities
� Develop business cases/briefs to drive new CRM initiatives that improve KPI's
� Implement Marketing and Product strategies including developing business requirements and working with cross-functional teams to deliver
� Day to day project management of key CRM activities
� Create and manage marketing communication across various channels, such as new print collateral, marketing website changes, e-mails, SMS, etc.
� Understand and drive analysis/research necessary to support new marketing initiatives including historical MIS, competitive benchmarking and customer feedback
� Manage 3rd party relationships as necessary (such as cash load networks, loyalty management relationships, etc.)
� Responsible for working with the Analytics team to understand performance of initiatives and report against control/expectations
� Ensure CRM processes drive a consistent, good customer experience
� Think creatively to produce new ideas and design concepts.
� Contribute innovative ideas and design artwork to the Marketing department.
Other Duties Responsibilities
� Perform other duties as assigned.
Minimum Qualifications (Education, Experience, Skills)
� Bachelor degree from an accredited college or university; advanced Marketing degree or MBA preferred
� Minimum 5 years of marketing experience with 7+ years preferred
� Excellent interpersonal skills including strong verbal, listening, and written communication.
� Self-motivated with the ability to handle multiple ongoing projects in a fast-paced team environment.
� Strong marketing experience in developing and executing new products/processes and campaigns, with customer marketing experience preferred
� Analytical thinking and problem solving
� Ability to work independently on projects and also collaborate as a strong team member.
� Excellent attention to detail
� Flexible and adaptable to changes.
� Ability to operate under pressure and meet or exceed deadlines.
� Excellent project management skills.
Physical Demands and Work Environment
� The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
� While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms
� Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
� The noise level in the work environment is usually moderate.
TITLE: Customer Marketing Manager
DEPARTMENT: Marketing
REPORTS TO: Head of Customer Marketing
FLSA: Exempt
Position Summary
Customer Marketing Manager must be efficient, versatile, and task oriented. Mandatory job requirements include the following:
Essential Duties and Responsibilities
� Develop business cases/briefs to drive new CRM initiatives that improve KPI's
� Implement Marketing and Product strategies including developing business requirements and working with cross-functional teams to deliver
� Day to day project management of key CRM activities
� Create and manage marketing communication across various channels, such as new print collateral, marketing website changes, e-mails, SMS, etc.
� Understand and drive analysis/research necessary to support new marketing initiatives including historical MIS, competitive benchmarking and customer feedback
� Manage 3rd party relationships as necessary (such as cash load networks, loyalty management relationships, etc.)
� Responsible for working with the Analytics team to understand performance of initiatives and report against control/expectations
� Ensure CRM processes drive a consistent, good customer experience
� Think creatively to produce new ideas and design concepts.
� Contribute innovative ideas and design artwork to the Marketing department.
Other Duties Responsibilities
� Perform other duties as assigned.
Minimum Qualifications (Education, Experience, Skills)
� Bachelor degree from an accredited college or university; advanced Marketing degree or MBA preferred
� Minimum 5 years of marketing experience with 7+ years preferred
� Excellent interpersonal skills including strong verbal, listening, and written communication.
� Self-motivated with the ability to handle multiple ongoing projects in a fast-paced team environment.
� Strong marketing experience in developing and executing new products/processes and campaigns, with customer marketing experience preferred
� Analytical thinking and problem solving
� Ability to work independently on projects and also collaborate as a strong team member.
� Excellent attention to detail
� Flexible and adaptable to changes.
� Ability to operate under pressure and meet or exceed deadlines.
� Excellent project management skills.
Physical Demands and Work Environment
� The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
� While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms
� Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
� The noise level in the work environment is usually moderate.
__._,_.___
Posted by: KIT List Jobs <jobposting2@kitlist.org>
| Reply via web post | • | Reply to sender | • | Reply to group | • | Start a New Topic | • | Messages in this topic (1) |
****************************************************************
Join the new KIT Resources List!
You'll get job tips, notices for free or low-cost career events, services, and job fairs. Just send an email to:
KITlistResource-subscribe@yahoogroups.com
Please go to www.KITlist.org to join, post jobs, or see our FAQs. If you have any comments or questions, you can reach us KITmoderator@KITlist.org.
By using the KIT List you agree to comply with the Terms of Use on the site, and will not use discriminatory employment practices. The KIT List is a service of Connelly Communications, Inc.
TO UNSUBSCRIBE:
Replying to KIT emails with an "unsubscribe" request does not work.
Instead, just send an email (from the same account you used to subscribe) to KITlist-unsubscribe@yahoogroups.com. If you are still receiving emails after a few days, please email us at KITmoderator@KITlist.org and we will manually remove you. Thanks!
Join the new KIT Resources List!
You'll get job tips, notices for free or low-cost career events, services, and job fairs. Just send an email to:
KITlistResource-subscribe@yahoogroups.com
Please go to www.KITlist.org to join, post jobs, or see our FAQs. If you have any comments or questions, you can reach us KITmoderator@KITlist.org.
By using the KIT List you agree to comply with the Terms of Use on the site, and will not use discriminatory employment practices. The KIT List is a service of Connelly Communications, Inc.
TO UNSUBSCRIBE:
Replying to KIT emails with an "unsubscribe" request does not work.
Instead, just send an email (from the same account you used to subscribe) to KITlist-unsubscribe@yahoogroups.com. If you are still receiving emails after a few days, please email us at KITmoderator@KITlist.org and we will manually remove you. Thanks!
.
__,_._,___
