Thursday, March 10, 2016

[KITlist] Event Registration Manager (Pleasanton, CA)

 

Please direct your responses to: 

http://chc.tbe.taleo.net/chc02/ats/careers/apply.jsp?org=CRAWFORD&cws=1&rid=1017

Crawford Group (www.crawfordgroup.com) is seeking an experienced Event Registration Manager for a six month contract to permanent assignment with one of our technology client in Pleasanton, CA. The Event Registration Manager is charged with overseeing the successful scoping, execution, and management of the event registration and hotel block plans for our client's global meetings, conferences and roadshows.

The ideal candidate has a demonstrated track record of registration management, is a clear communicator, and well composed with the ability to remain calm under pressure. Must be exceptionally detail-oriented, independent and able to successfully manage multiple, concurrent project demands within established timelines.

Specific responsibilities:

Develop and drive strategy for the attendee registration and housing experience, and mobile applications; work with internal digital and creative teams and external vendor partners to create and execute plans that align to the strategy and overall program goals.

Manage the event attendee registration list invited to the event, including but not limited to employees, partners, special guests, etc

Manage vendor partnerships that support event and hotel registrations, and mobile applications.

Ensure program elements remain on budget, on schedule, and accurately reflect the brand.

Oversee registration data integrity in accordance with established event registration policies.

Review and approve recommended hotel block management plans to ensure maximized usage of hotel rooms and mitigated financial exposure to company.

Provide accurate, real-time registration and revenue reports for program stakeholders. Monitor and identify trends through year-over-year analysis of registration data. Identify opportunities for improvement and implement solutions.

Collaborate with vendor partners to design onsite registration management plans that ensure a positive attendee experience.

Oversee VIP management for all assigned programs.

Contribute and drive ideas to improve the attendee user experience with our registration processes, and mobile applications.

Ensure consistency across programs

Skills/requirements:

5+ years of demonstrated success in large scale conferences (3,000+ attendees)

Proven experience with registration and hotel management required; global program experience preferred.

Experience with ACTIVE Network/Lanyon registration, housing, and content management tools highly preferred. Experience with Salesforce.com and Marketo is a plus.

Must have excellent communication skills; strong emphasis on the importance of written communication abilities.

Resourceful, self-starter with a sense of urgency and strong work ethic. Excitement about realizing the potential in just about everything. Proactive idea contributor and an engaged team member.

Ability to think strategically and execute tactically.

Limited travel required as related to assigned events.

Exceptional computer skills (at a minimum): Microsoft Word, Excel, and PowerPoint.

Bachelor's degree with Marketing or Business Administration emphasis is preferred

RATE: D.O.E., as W-2 employee of Crawford Group; benefits available

LOCATION: 100% onsite in Pleasanton, CA. Local, SF Bay area applicants only, please. No phone calls.

HOURS/DURATION: FT; ASAP – mid September 2016, potential to convert to FT perm employee of client

Interested? Apply online and upload your resume in MS Word format

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