Monday, December 5, 2011

[KITlist] Manager of Human Resources and Office Management (San Francisco, CA)

Please direct your responses to: careers@liifund.org

Organization: LOW INCOME INVESTMENT FUND
Location: San Francisco
Reports to: Chief Financial Officer and EVP Capital Markets (CFO)
Exempt classification: Exempt
Status: Regular, full time

COMPANY DESCRIPTION
The Low Income Investment Fund (LIIF) is a nationally recognized leader in the field of community development and finance. Through a creative use of capital, strategic partnerships, and an innovative approach to community development, LIIF helps low income families improve the quality of life and create new economic opportunities. More information on the company can be found at www.liifund.org.

LIIF is headquartered in San Francisco and has approximately 50 employees based in four offices: San Francisco, Los Angeles, New York City, and Washington, D.C.

POSITION SUMMARY
The Manager of Human Resources and Office Management (MHROM) is responsible for corporate-wide human resource activities, management of the San Francisco office, and corporate facilities. Included in these responsibilities are guidance and assistance to regional office staff on office management issues; managing all recruitment efforts, benefits programs and other human resource functions; managing preparation of vendor/consultant contracts; and other duties as assigned.

REPORTING RELATIONSHIPS

The position reports to the CFO and works closely with all senior management, regional administrative staff and related outside parties. The MHROM has two direct reports, the San Francisco Receptionist and the Administration and Human Resources Assistant.

MAJOR RESPONSIBILITIES

Human Resources

Recruitment: manage recruitment process for all LIIF hiring; work with hiring manager to develop draft job descriptions for review by CFO and approval by President; prepare ad copy; place ads; maintain comprehensive recruitment list; coordinate receipt of resumes; forward copy to hiring manager; draft offer letter for review by CFO; maintain legally required files for all recruitment efforts; coordinate mailing to unsuccessful candidates
Staffing: arrange for space including furniture, keys, etc. for new staff in the San Francisco office and for regional staff (as requested); conduct orientation for office operations for staff; manage enrollment in all benefit programs and payroll; organize new employee orientations as required; coordinate termination (keys, security pass, credit cards, exit interview).
Benefits Administration: contract review/renewal; respond to staff questions; handle enrollment and resolve issues related to benefits for: health insurance, dental insurance, long term disability insurance, short term disability (New York only), life accidental death and dismemberment insurance, Section 125 cafeteria plan, 401(k) plan, commuter transit plan, workers' compensation; COBRA; maintain accuracy of Benefits Summary; conduct orientation of benefit programs for staff
Job descriptions: work with CFO and outside counsel to develop comprehensive master job description templates; work with Senior Management to develop job descriptions for each position following LIIF standard format; maintain electronic directory and accuracy of current job descriptions.
Personnel files: maintain accurate and complete personnel files for all active and terminated employees in accordance with legal requirements.
Human Resource files: maintain appropriate files (contract, correspondence, etc.) for all benefit contracts and human resource related issues.
Human Resource templates: Maintain appropriate electronic or paper forms and templates for staff use: enrollment forms, claim forms, etc.
Human Resource policies and procedures: with CFO, develop appropriate human resource policies and procedures (travel policy, for example). Ensure compliance with all local, State and Federal laws.
Performance reviews: coordinate semi-annual, annual performance review process and manager 360 review process.
Employee Survey: coordinate annual employee survey and manage the survey feedback team
Invoice processing including review and reconcile all benefit invoices to payroll additions and terminations (health, dental, LTD, STD, life, and AD&D); prepare report of new hires and/or independent contractors to State of CA, DC and NY as needed; review and maintain file of leave records in conjunction with payroll department.
Other: ensure legal postings in all offices, annual trainings
Office Management - LIIF
Develop and maintain corporate filing systems for all functional areas of the organization including archiving to off-site storage
Develop and implement appropriate corporate office policies and procedures; maintain corporate operations and administration manuals
Act a resource to regional offices on purchasing of office equipment and services and office equipment maintenance
Review/renew corporate insurance policies with input from CFO; draft Requests for Proposals as needed; handle claims management; identify and propose changes to existing policies
Responsible for corporate and sub-tenant leases for all offices
Responsible for disaster preparedness plans for all LIIF offices
Coordinate printing of business cards, letterhead, marketing materials for all offices
Coordinate organizational meetings: general staff meetings, orientations, retreats, senior manager meetings
Manage special event logistics (receptions for example) including space planning, catering and invitations
Other duties as assigned
Office Management - San Francisco
Responsible for all aspects of San Francisco office operations including office specific policies and procedures, organizing administrative support for San Francisco staff, space management, purchase and maintenance of furniture and equipment, purchasing office supplies and consumables, telephone/voicemail (including corporate phone cards), postage and office services (courier, off-site storage, subscriptions, plant service, notary, temporary help, etc.) and other duties as assigned
Manage front desk and phone coverage for the San Francisco office between the San Francisco Office Receptionist and Administration & Human Resources Assistant. Backup coverage coordination is provided by Child Care Assistant's and the Executive Assistant to the President.
Contracts
Manage all consulting contract processing
Other contract related responsibilities as assigned
SKILLS REQUIRED
The position requires: (1) strong organizational and managerial skills, (2) ability to meet deadlines while maintaining accuracy and attention to detail, (3) strong oral and written communication skills, (4) ability to work under pressure in fast-paced environment, (5) ability to manage multiple projects and to negotiate competing priorities, and (6) proficiency in Word, Excel, Access, PowerPoint, and Outlook, HRIS systems, ADP Payroll, SuccessFactors. Familiarity with Access and/or other databases is a plus. This is a highly visible position and requires the ability to effectively blend advocacy for the employee working environment with articulating the needs of the business. Some travel is required.

EDUCATIONAL AND OTHER EXPERIENCE
A bachelor's degree or equivalent experience is required. The candidate should have a minimum of five years of comparable experience managing all aspects of Human Resources within a small company along with office management and administration experience. While very rewarding, the position is demanding and requires initiative, flexibility, attention to detail, strong time management skills, the ability to direct and motivate others and a talent for coordinating work in a way that respects deadlines. Candidate should be committed to LIIF's mission. Non-profit experience is not required but is a plus.

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