Please direct your responses to: http://techsoup.theresumator.com/apply/yGRcdk/Senior-Manager-Global-Communications-Operations.html
Senior Manager, Global Communications Operations
(Regular, Full-Time, Exempt)
About the position:
Under the supervision of the Senior Director, Communications, the Senior Manager, Global Communications Operations is responsible for managing TSG's communications projects portfolio.
Liaisons with:
Various stakeholder groups: internal stakeholders, executive leadership, technology donors, funders, international development community, communication leaders at partner organizations, and TechSoup Global Network Partner NGOs.
Major Duties and Responsibilities:
• Create detailed work plans for all TSG communications project activities and products, and manage workflow to ensure goals are met on time and on budget; provide general project management support to the Senior Director
• Manage & coordinate major TSG communications projects across internal teams, strategic partners and the Global Network
• Participate in strategic planning to ensure that project management reflects strategy and is the main contributor to the management of the communications project portfolio
• Schedule and handle all logistical details for project working groups, interviews, and workshops; plays a driving role in fostering cross-team collaboration of communications projects.
• Advise on overall communications strategy, devise communications plans for global and national audiences and manage implementation of TSG global communications strategies & directives.
• Manage communication processes, protocols and tools and ensures maintenance across digital property the Communications team owns.
• Manage communications vendor supply chain, manage internal and Network coordination for communication campaigns
• Play a key contributor role in the development of organization´s strategic communications plan.
• Provide technical assistance and oversee communications training of TSG's Global Network.
• Acts as organizational liaison for resourcing Communications team contributions for cross-team and enterprise projects.
• Supervise Communications/PR staff, interns and volunteers.
• Represent TSG at national / international events, conferences and meetings as appropriate.
Qualifications:
• Strategic thinker, a detail-oriented planner and a rockstar Project Manager
• A combination of extensive Communications and Project Management experience in Technology/Social Sector/International Development, at an in-house or agency Marketing/Communications role
• High-level ability to communicate with internal and external partners, based on understanding their communication needs and possessing significant experience with international development/social sector/technology topics and issues
• High level digital competence including cutting edge communications tools (SharePoint, social CRM)and project management methodologies/practices (eg. Agile/Kanban)
• Able to assist, consult, or lead others in assuring existing or new, upcoming communication tools channels are fully leveraged to assure proper communication.
• Content Development: Has significant experience in and/or demonstrates broad, in-depth proficiency in this competency and is therefore able to clear for internal/external use material that is developed.
• Content and Style Editing - Has significant experience in, leads others and demonstrates in-depth proficiency in rewriting or editing complex communications products for purposeful structure, clarity of ideas, and the logical persuasive presentation of content.
• Communications Strategy Planning, and Execution - Has significant experience in and/or demonstrates in-depth proficiency at a level sufficient to assist, consult, or lead others in the planning, development, and execution of communications strategies for complex projects and campaigns.
• Stakeholder Relationship Management and Awareness - Has significant experience in and/or demonstrates an in-depth proficiency sufficient to lead and manage overall relationships with critical internal and/or external high-risk, critical constituencies
• Internal Stakeholder Orientation - Maintains internal cross/team relationships in the face of conflicting demands or directions and provides evidence-based advice and solutions based on sound diagnosis and knowledge.
• Drive for Results - Identifies the needed resources to accomplish results involving multiple stakeholders and finds solutions to obstacles affecting key deliverables.
• Teamwork, Collaboration, and Inclusion - Shows leadership in ensuring the often cross-functional teams stay organized and focused, and actively seeks and considers diverse ideas and approaches; is a proactive champion of constant learning and fostering cultural change.
• Knowledge, Learning and Communication - Leads in the sharing of best practice, trends, knowledge and lessons learned across units and with clients and partners, articulating ideas verbally and in writing in a clear and compelling way across audiences of varied levels.
• Business Judgment and Analytical Decision Making - Gathers inputs, assesses risk, considers the impact and articulates benefits of decisions for internal and external stakeholders over the long term.
Background preferred:
• MA/MS or equivalent (in Business, Management, Communications, International Relations, Public Affairs, Marketing, Journalism or other related field) and a minimum of 8 plus years of relevant professional experience OR a BA/BS degree or equivalent and a minimum of 11 years of relevant professional experience.
• Considerable experience gained at a leading worldwide firm or strategic communications agency in Tech/Social Innovation fields is a definite asset as well as Communications/Prorgam Management experience at a leading philanthropic/social benefit organization operating at the global level.
• Significant experience in managing large-scale international projects and partnerships with a strong Communications aspect, preferably in the Social Development & Technology fields: deep interest in Technology for social change.
• Multilingual, multi-cultural candidates with international relevant work experience preferred
• Experience working with high-level personnel and high-profile organizations.
• Excellent interpersonal skills; team-player.
• Significant experience in and/or a high-level knowledge and understanding of international development topics and issues, and in particular social innovation/technology for change and of the communication needs of key stakeholders, such as technology donors, funders, international organizations and the global social sector.
• Proven ability to demonstrate and ensure high quality standards while meeting deadlines and budgets
• Professionalism, attention to detail, commitment to quality.
• Genuine interest in working in the nonprofit sector; strong interest in TechSoup Global´s mission and work as well as an appreciation for the positive influence on impact and results of a global organization.
• Flexibility and adaptability that comes with a friendly attitude, a desire to learn and a good sense of humor — someone who will want to stay and grow with TechSoup Global.
Why work for TechSoup Global?
Since the founding of TechSoup Global in 1987, our aim has been to harness the power of technology — not for technology's sake, but as a means to accelerate social impact. We believe that a strong civil society is as critical to local communities as healthy business and government sectors. And we believe technology has a significant role to play in strengthening organized civil society — by democratizing access to information and resources to achieve effective, system-changing outcomes. This belief inspires us and drives us to continue working with our partners to deliver relevant, innovative, and scalable programs. With the support of 90 (and counting) leading technology companies — including Microsoft, Adobe, Symantec, Cisco, Intuit, and Redemtech — TechSoup Global and its network have reached more than 384,000 nongovernmental organizations (NGOs) around the world. To date, we cumulatively distributed more than 10 million software and hardware solutions and enabled recipients in 52 countries to save more than US$3.4 billion in IT expenses.
Together with our partners around the world in the TechSoup Global Network, we strive to ensure that technology solutions are complemented by practical, locally relevant educational content. We engage a vibrant, active community to share knowledge and resources on technology for social benefit. In 2012, we had 3.8 million unique visitors to our websites from 190 countries and delivered newsletters around the world to more than 300,000 subscribers in 16 languages. We see enormous potential in strengthening our core capabilities: eligibility services, social sector data, and community-oriented technology innovations. We see new relationships to be brokered among our various stakeholders, which include foundations and corporations, government agencies and NGOs, social enterprises and intermediaries, public libraries, and individual volunteers working on all kinds of social challenges.
APPLY HERE: http://techsoup.theresumator.com/apply/yGRcdk/Senior-Manager-Global-Communications-Operations.html
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