Please direct your responses to: https://hire.jobvite.com/j?cj=o3Kg0fwN&s=Kit_List_Job_Posting
About SugarCRM, Inc.
SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market. Recognized by leading market analysts as a "visionary" company, Sugar is deployed by over 1.4 M individuals in 120 countries and 26 languages.
Sugar is positioned to fully unleash the promise of CRM with our innovative CRM system designed for every individual who engages with customers: sellers, marketers, customer support agents, receptionists, and executives. The company is delivering a completely transformed, individualized CRM user experience that is immersive, engaging, and intuitive. Sugar fuses the straightforward simplicity, mobility, and social aspects of a consumer app with the business process optimization of conventional CRM.
Description:
We're searching for the product marketing leader who will drive the strategy, needs and communication of our partner ecosystem.
Reporting to the Vice President of Product Marketing, the Director of Ecosystem Product Marketing will identify partners consistent with product strategy and market trends and drive the outbound content for communicating the value of Sugar's ecosystem. This role requires a veteran product marketer with a deep understanding of how to build and communicate the value of a partner ecosystem. You will be responsible for using market analysis, competitive understanding and marketing research to identify the partners that will bring the most value and driving the content that positions the partners' value in the ecosystem. You must have high energy, excellent presentation skills and be able to multi-task and communicate verbally and in writing exceedingly well. Global travel is required.
Responsibilities:
•Work with Alliances and Products teams to develop the framework and identifying the target partners to fill out the ecosystem using market and competitive analysis.
•Drive the content for global cross-functional marketing programs with ISV partners
•Drive new customers to SugarCRM's marketplace and ensure their return.
•Define the customer's journey in finding the appropriate partner or solution. Define the best customer experience from how people first hear of SugarCRM's ecosystem to when they find the application or partner of interest.
•Translate strategy into high-level requirements for the SugarCRM marketplace to effectively market our ecosystem. Work with the product and web teams to implement these features.
•Define the process for matching customers' needs to the best partner solution and provide recommendations in the SugarCRM marketplace and work with internal teams to implement that process.
•Facilitate communication throughout the development process between a variety of internal teams as well as customer facing teams, ensuring that SugarCRM's marketplace satisfies customers' and partners needs.
•Interact with customers to get product feedback on and identify additional market opportunities for ecosystem partners
Desired Skills and Experience:
•Deep understanding of CRM and SaaS space
•Strong presentation and analytical skills
•Strong leader, self-starter and proven team player in a high achievement-oriented environment
•Experience in Product Management or Strategy
•Proven track record in leading and working effectively with cross-functional teams, including marketing, alliances, sales, operations, and finance.
•Strong writing skills are imperative.
•Excellent interpersonal, communication, teamwork, presentation, and project management skills required.
•Innovator with the ability to influence staff and management at all levels (internally and externally).
Location: Cupertino, CA
Note to Recruiters and Placement Agencies: SugarCRM does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any SugarCRM employee. SugarCRM will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of SugarCRM and will be processed accordingly.
Who we are...
SugarCRM was founded in 2004. The company is headquartered in Cupertino, California with European headquarters in Munich, Germany and Asia Pacific headquarters in Sydney, Australia. We are pre-IPO, growing fast and always looking for the top talent. If you're looking for the excitement and feel of a start-up, but the stability and experience of a market leader, then you're going to love working at SugarCRM.
What is it REALLY like to work here?
•Open is at the heart of our business and our culture. You won't find cubicles here
•Management asks for everyone's ideas and problem-solving solutions
•Engineers drive many of the product's features
•Employees are closer to the customer's needs
•Entrepreneurial-spirited employees
•Onsite Developer Sprint weeks - all developers come together. You code, Sugar provides the food
•Collaborative work environment
•Ownership is the greatest self-identity at SugarCRM - you are making an impact now
•We are a merit-based company - many opportunities to learn, excel and grow your career
•Wednesday Lunch Demos
•Onsite Family Movie Night at our U.S. Headquarters
•Free onsite fitness classes at our U.S. Headquarters
•Onsite Meetups - making connections with our community
How to apply?
Follow this link: https://hire.jobvite.com/j?cj=o3Kg0fwN&s=Kit_List_Job_Posting
SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market. Recognized by leading market analysts as a "visionary" company, Sugar is deployed by over 1.4 M individuals in 120 countries and 26 languages.
Sugar is positioned to fully unleash the promise of CRM with our innovative CRM system designed for every individual who engages with customers: sellers, marketers, customer support agents, receptionists, and executives. The company is delivering a completely transformed, individualized CRM user experience that is immersive, engaging, and intuitive. Sugar fuses the straightforward simplicity, mobility, and social aspects of a consumer app with the business process optimization of conventional CRM.
Description:
We're searching for the product marketing leader who will drive the strategy, needs and communication of our partner ecosystem.
Reporting to the Vice President of Product Marketing, the Director of Ecosystem Product Marketing will identify partners consistent with product strategy and market trends and drive the outbound content for communicating the value of Sugar's ecosystem. This role requires a veteran product marketer with a deep understanding of how to build and communicate the value of a partner ecosystem. You will be responsible for using market analysis, competitive understanding and marketing research to identify the partners that will bring the most value and driving the content that positions the partners' value in the ecosystem. You must have high energy, excellent presentation skills and be able to multi-task and communicate verbally and in writing exceedingly well. Global travel is required.
Responsibilities:
•Work with Alliances and Products teams to develop the framework and identifying the target partners to fill out the ecosystem using market and competitive analysis.
•Drive the content for global cross-functional marketing programs with ISV partners
•Drive new customers to SugarCRM's marketplace and ensure their return.
•Define the customer's journey in finding the appropriate partner or solution. Define the best customer experience from how people first hear of SugarCRM's ecosystem to when they find the application or partner of interest.
•Translate strategy into high-level requirements for the SugarCRM marketplace to effectively market our ecosystem. Work with the product and web teams to implement these features.
•Define the process for matching customers' needs to the best partner solution and provide recommendations in the SugarCRM marketplace and work with internal teams to implement that process.
•Facilitate communication throughout the development process between a variety of internal teams as well as customer facing teams, ensuring that SugarCRM's marketplace satisfies customers' and partners needs.
•Interact with customers to get product feedback on and identify additional market opportunities for ecosystem partners
Desired Skills and Experience:
•Deep understanding of CRM and SaaS space
•Strong presentation and analytical skills
•Strong leader, self-starter and proven team player in a high achievement-oriented environment
•Experience in Product Management or Strategy
•Proven track record in leading and working effectively with cross-functional teams, including marketing, alliances, sales, operations, and finance.
•Strong writing skills are imperative.
•Excellent interpersonal, communication, teamwork, presentation, and project management skills required.
•Innovator with the ability to influence staff and management at all levels (internally and externally).
Location: Cupertino, CA
Note to Recruiters and Placement Agencies: SugarCRM does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any SugarCRM employee. SugarCRM will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of SugarCRM and will be processed accordingly.
Who we are...
SugarCRM was founded in 2004. The company is headquartered in Cupertino, California with European headquarters in Munich, Germany and Asia Pacific headquarters in Sydney, Australia. We are pre-IPO, growing fast and always looking for the top talent. If you're looking for the excitement and feel of a start-up, but the stability and experience of a market leader, then you're going to love working at SugarCRM.
What is it REALLY like to work here?
•Open is at the heart of our business and our culture. You won't find cubicles here
•Management asks for everyone's ideas and problem-solving solutions
•Engineers drive many of the product's features
•Employees are closer to the customer's needs
•Entrepreneurial-spirited employees
•Onsite Developer Sprint weeks - all developers come together. You code, Sugar provides the food
•Collaborative work environment
•Ownership is the greatest self-identity at SugarCRM - you are making an impact now
•We are a merit-based company - many opportunities to learn, excel and grow your career
•Wednesday Lunch Demos
•Onsite Family Movie Night at our U.S. Headquarters
•Free onsite fitness classes at our U.S. Headquarters
•Onsite Meetups - making connections with our community
How to apply?
Follow this link: https://hire.jobvite.com/j?cj=o3Kg0fwN&s=Kit_List_Job_Posting
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