Global Inventures, Inc. (www.inventures.com) an app. 32-person growing organization located in San Ramon, has the following contract opening (with potential opportunity for conversion to full-time).
SUBMIT RESUMES to: ldesio@inventures.com
CLIENT SUPPORT SPECIALIST
If you want to be a part of contributing to positive technological change, and you possess 5+ years of project management experience preferably from the technology sector, then we want to speak with you.
We are Inventures, a leading alliance management company, providing technical leadership and management support services to companies that form alliances to develop and promote technology standards. We have 30+ clients across 10 different industries.
Program Managers are in place to understand and deliver support services based upon client needs including technical leadership, project management, meeting administration, member recruiting, marketing and budget management.
RESPONSIBILITIES:
Your important and visible role will be to support two and potentially more, client alliances, serving as the main liaison/account manager for all their needs, in partnership with their leadership team. Your role will include a range of account and project responsibilities including: conference call and meeting management/setup and logistics; meeting minutes and action item tracking, serving as a resource to the Board in preparing ballots, chairing workgroup calls, preparing and/or reviewing various communications, including newsletter content, web updates, program announcements etc. You will work closely with the Inventures operations team to resolve client issues and formally present client financial and operational updates on a periodic basis as requested. You will provide regular reports on account status and new opportunities to Inventures management and engage cross-functional resources as appropriate to support. You may be requested to provide project management support for a range of client specific technical and marketing programs such as member recruiting, product certification, conformance testing, etc., working closely with other Inventures team members.
REQUIREMENTS:
• 5+ years project management experience within a technology related business, technical marketing, or similar. Prefer 2+ years supporting alliances or associations in a support role
• Must be a team player, thrive and work well within a collaborative environment
• Possess business and financial acumen, to include basic accounting knowledge
• Strong data analysis skills
• Excellent written and verbal communications, including editing ability
• Outstanding customer service skills and attention to detail
• Strong computer background in all of Microsoft Office suite (PowerPoint, Excel, Word and Outlook)
• Ability to multi-task in a fast-paced environment and work independently with limited direction
• Bachelors Degree required
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