Tuesday, December 2, 2014

[KITlist] Executive Briefing Center Concierge/Associate (RTP, NC) (RTP, NC)

 

Please direct your responses to: http://www.stage4solutions.com/careers.html

 


Executive Briefing Center Concierge/Associate (RTP, NC)

We are looking for an Executive Briefing Center Concierge/Associate for a 3 month, contract opportunity at a large high technology company in RTP, NC. This is customer facing role, working closely with client executives, customer executives, sales team members and program managers to ensure smooth operations and support of the executive briefing center meetings.

This is a 40 hrs per week, 3 month contract (maternity leave back fill) role, onsite at the client's offices in RTP, NC. Must arrive by 7:30 am each day. This is a W-2 role as a Stage 4 Solutions' employee.



Responsibilities:

• Arrive daily at 7:30 am in RTP, NC to ensure proper meeting rooms set up for executive meetings

• Concierge Services

o Assist sales with booking any concierge needs (transportation, dining, entertainment, etc.)

o Interface with and help select vendors for hotel, restaurant, transportation, and gifts.

o Maintain updated listed of appropriate venues

• Catering Management

o Run scheduling, coordination, and communications for all activities in the center

o Manage all catering procurement details (collection of receipts, record billing information)

• Provide assistance as necessary for all internal meetings (catering, room scheduling, other admin tasks)

• Plan larger events for customers, analysts, etc.

• Keep website information on sales facing site updated

• Maintain inventory of all supplies and customer giveaways

• Production of daily collateral (agendas, name tags, evaluations, Twitter feed, welcome screen graphics)

• Work with our A/V team to update and fix any A/V and IT issues that arise

• Assist Director/Program Manager on special projects

• Serve as point of contact for security, facilities, A/V, etc.

• Maintain relationship with Facilities management to ensure the EBC meets expectations with regard to appearance, cleanliness, functionality and overall quality experience (plants, light bulbs, maintenance, replacements, etc.)

Requirements:

• Recent college graduate to 4 years + experience

• Prior customer service experience (in retail, hospitality, or other industry)

• Professional appearance and manner; strong interpersonal and customer service skills

• Strong verbal and written communication skills: attention to detail

• Willing to do "whatever it takes' in the interest of a world class customer and account team experience.

• Ability to prioritize and manage multiple tasks simultaneously

• Demonstrated ability to work in a fast-paced work environment

• Ability to deal with last-minute changes and deadlines while showing grace under pressure

• Project management skills; Microsoft Office Suite skills

Please submit your resume to our network at http://www.stage4solutions.com/careers.html

(please apply for the Executive Briefing Center Concierge/Associate (RTP, NC) role).



Please feel free to forward this email to others who may be interested.

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