Please direct your responses to: 356.Intacct@hiredesk.net
Intacct makes small and midsized businesses (SMBs) and CPA firms more productive and improves company performance by providing award winning cloud computing financial management and accounting applications. We are the preferred provider of financial applications for AICPA (the trade association of the accounting profession) and focus only on one thing – delivering the most comprehensive cloud financial management system to over 8,500 organizations from startups to public companies. Hundreds of leading CPA firms and Value Added Resellers offer Intacct to their clients. As the fastest growing leader in this space with a strong focus on customer satisfaction, we value the individuality, ingenuity and originality each employee contributes. The talent and drive of our employees is a key to our continued success.
Intacct has been named one of the "Best Places to Work in 2015" by Glassdoor Employee's Choice Award, a "Best and Brightest Companies to Work For" in the San Francisco Bay Area, a "Top Workplaces for 2014" by the Bay Area News Group for the fourth consecutive year, and a "Best Places to Work in the Bay Area for 2014" by the Silicon Valley Business Journal. In addition, Intacct's CEO was named Glassdoor's Highest Rated CEO for 2014 in the SMB category. Intacct is seeking top talent, motivated to help businesses and CPA firms achieve their business goals. Intacct looks forward to talking with you about being a part of our success.
"It is incredibly gratifying to be a part of an organization where everyone is committed to the success of our customers, our partners, and our fellow workers. We are honored to be recognized for the fourth year as one of the Top Workplaces in the Bay Area and are committed to fostering an environment where employees feel valued and part of a great team. This award, and our rapid growth, is reflective of each individual's dedication at Intacct and our overall commitment to excellence."
- Robert Reid, CEO
Job Description:
Working as part of Intacct's Documentation team, the Technical Writer will create, plan, and deliver content for Intacct's web-based accounting software.
The Technical Writer will focus on making Intacct's customers and partners more successful by delivering content for complex features, workflows, and systems. The Technical Writer will determine how to best support a user's ability to learn and self-service their information needs, using a mixture of in-product help, onscreen text, and comprehensive technical guides. The Technical Writer will work on cross-functional teams, where they will use their background in content planning, user interface, and accounting to contribute to feature development from the ground up.
As part of a team of writers, the Technical Writer will collaborate, innovate, and have fun, while delivering world-class content.
Job Responsibilities:
• Deliver high-quality content that empowers customers and partners to learn, implement, and use key areas of the Intacct application
• Deliver content through a variety of methods including onscreen text, context-sensitive help, and technical guides
• Participate in strategic and tactical efforts to redesign and augment Intacct's content to provide outstanding and comprehensive learning opportunities for our customers
• Support the information needs of both technical and accounting audiences
• Research material through hands-on experience, interviews with subject matter experts, and collaboration with colleagues and customers
• Participate in all aspects of documentation development from planning through release
• Develop new content and maintain existing content, within a quarterly release cycle
Job Requirements:
• BA/BS degree
• 4 + years experience as a technical writer
• 2 + years writing for a technical or developer audience
• Direct experience with accounting applications is highly desired
• Experience writing online help, as well as structured technical guides
• Proficiency with online help tools; MadCap Flare preferred
• Ability to work individually in a fast-paced environment
• Demonstrated ability to plan, write, and edit within tight deadlines
Intacct Corporation is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment, as Intacct Corporation does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, state, or local law.
Intacct has been named one of the "Best Places to Work in 2015" by Glassdoor Employee's Choice Award, a "Best and Brightest Companies to Work For" in the San Francisco Bay Area, a "Top Workplaces for 2014" by the Bay Area News Group for the fourth consecutive year, and a "Best Places to Work in the Bay Area for 2014" by the Silicon Valley Business Journal. In addition, Intacct's CEO was named Glassdoor's Highest Rated CEO for 2014 in the SMB category. Intacct is seeking top talent, motivated to help businesses and CPA firms achieve their business goals. Intacct looks forward to talking with you about being a part of our success.
"It is incredibly gratifying to be a part of an organization where everyone is committed to the success of our customers, our partners, and our fellow workers. We are honored to be recognized for the fourth year as one of the Top Workplaces in the Bay Area and are committed to fostering an environment where employees feel valued and part of a great team. This award, and our rapid growth, is reflective of each individual's dedication at Intacct and our overall commitment to excellence."
- Robert Reid, CEO
Job Description:
Working as part of Intacct's Documentation team, the Technical Writer will create, plan, and deliver content for Intacct's web-based accounting software.
The Technical Writer will focus on making Intacct's customers and partners more successful by delivering content for complex features, workflows, and systems. The Technical Writer will determine how to best support a user's ability to learn and self-service their information needs, using a mixture of in-product help, onscreen text, and comprehensive technical guides. The Technical Writer will work on cross-functional teams, where they will use their background in content planning, user interface, and accounting to contribute to feature development from the ground up.
As part of a team of writers, the Technical Writer will collaborate, innovate, and have fun, while delivering world-class content.
Job Responsibilities:
• Deliver high-quality content that empowers customers and partners to learn, implement, and use key areas of the Intacct application
• Deliver content through a variety of methods including onscreen text, context-sensitive help, and technical guides
• Participate in strategic and tactical efforts to redesign and augment Intacct's content to provide outstanding and comprehensive learning opportunities for our customers
• Support the information needs of both technical and accounting audiences
• Research material through hands-on experience, interviews with subject matter experts, and collaboration with colleagues and customers
• Participate in all aspects of documentation development from planning through release
• Develop new content and maintain existing content, within a quarterly release cycle
Job Requirements:
• BA/BS degree
• 4 + years experience as a technical writer
• 2 + years writing for a technical or developer audience
• Direct experience with accounting applications is highly desired
• Experience writing online help, as well as structured technical guides
• Proficiency with online help tools; MadCap Flare preferred
• Ability to work individually in a fast-paced environment
• Demonstrated ability to plan, write, and edit within tight deadlines
Intacct Corporation is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment, as Intacct Corporation does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, state, or local law.
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