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Join one of the World's Most Admired Companies!
Robert Half, one of FORTUNE® magazine's "World's Most Admired Companies" (March 17, 2014), is a global leader in professional staffing and consulting services. Every day, our staffing professionals help companies locate skilled workers and individuals find employment. In fact, someone finds a new job through Robert Half every two minutes!
Our corporate employees are the backbone of our operations and work with our teams around the world. Each employee at our corporate services locations plays a role in our company's success. If you want to make a difference — and work in an environment where you can thrive and innovate — apply for this job today!
Job Summary
Robert Half is seeking a Change Management Program Manager (Traffic Controller), who will play a key role of ensuring the approved portfolio of enterprise initiatives are coordinated and progressing as planned in accordance with a Master Change Management and Initiative Deployment Schedule agreed upon by RH Senior Field Executives and RH Senior Corporate Services Executives. The position will work through many layers of the organization and ensure that Corporate Service departments are aligned and coordinated in delivering the required professional contributions and departmental specific support for important initiatives and projects included in the Enterprise Change Management plan approved by RH Executive Management. The position will act as a global consultant/coordinator between Senior Management designated as initiative sponsors, Corporate Service department managers, Enterprise Change Management Working Group members, and the Enterprise Change Management Office (ECM) in defining the strategic rollout plan and messaging recommendations in order to drive faster and more complete adoption and higher ultimate utilization of the changes by employees in the organization.
Specific responsibilities include:
• Support change management at the organizational level through the Enterprise Change Management office. Play a key advisor role in defining the strategic rollout plan.
• Maintain a strong partnership with ECM Working Group and Corporate Services project teams as part of facilitating decisions regarding rollout timing and strategies.
• Support and engage senior leaders and stakeholders to determine rollout compatibilities for grouping projects together for messaging and rollout.
• Determine potential timing strategies for rollouts based on analysis of rollout dates and corporate service resource impacts.
• Develop a change management strategy based on a situational awareness of the details of the change and the group being impacted by the change.
• Determine potential resource or adoption capacity choke points, facilitate discussion of options between stakeholders, and provide recommendations to senior management.
• Act as focal point for portfolio.
• Collect and manage all incoming demand requests in the ECM intake (template) process and ensure projects have visibility with Enterprise Change Management Working Group.
Maintain and regularly report on pipeline of requests and their status.
• Work with appropriate business and IT leadership on portfolio activity prioritization, ensuring that the project is categorized correctly for magnitude of impact to the business vs. level of effort to achieve adoption.
• Coordinate the creation/update of portfolio rollout, scheduling, and resource estimate data required for I&T Steering committee meetings.
• Ensure that Corporate Service departments are aligned and coordinated in delivering the required professional contributions and departmental specific support for important initiatives and projects included in the Enterprise Change Management plan approved by RH Executive Management.
• Facilitate the creation of appropriate Change Management Messages and help the stakeholders associated with initiatives follow a set of Change Management Protocols and steps designed to ensure an orderly Change Management process.
• Track that communication plans are followed in order to increase employee understanding and acceptance of the changes including the adoption of the new processes or technology included in the changes.
• Provide guidance and act as liaison for the International Zone back office managing directors in Birmingham and Sydney with regard to data intake, project rollout schedule coordination, and messaging updates.
• Maintain a suite of Change Management protocol templates for use by initiative stakeholders and project managers.
• Manage the portfolio and change load, track and report issues.
• Assist Change Management Partners to integrate change management activities into project plans.
• Apply structured methodology to recommend or lead change management activities.
• Evaluate and ensure user readiness.
• Define and measure success metrics and monitor change progress.
• Complete change management assessments.
• Collaborate with Change gents, Change Management Partners, project teams, business SME���s and vendors to identify changes to business processes, people or systems based on implementation of large scale projects. Identify, analyze and recommend risk mitigation tactics.
• Identify and manage anticipated resistance.
• Consult and coach managers, supervisors, and project teams.
• Support communication and training efforts.
• Support organizational design and definition of roles and responsibilities.
• Coordinate efforts with other specialists.
Qualifications:
• Bachelor's degree minimum.
• Change management certification or designation desired. Prosci and/or Project Management certification is a plus.
• Management consulting experience, project management experience, facilitation and line management experience are all desirable.
• A solid understanding of how people go through a change and the change process.
• Experience with Prosci ADKAR Model is a plus.
• Experience with MS Project, Visio, Excel and Word.
• A documented career history of facilitating solutions for organizations is desirable.
Follow us on Twitter @RH_Corp_Jobs for Robert Half Corporate job openings and career and workplace news!
Robert Half International Inc. is an Equal Opportunity Employer. M/F/Disability/Vet
As part of Robert Half's corporate facility employment process, any offer of employment is contingent upon successful completion of a background check.
You may apply for this position online, or by mail. Robert Half is committed to being an equal employment employer offering opportunities to all job seekers including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to corporaterecruiting@roberthalf.com for assistance.
In your email please include the following:
• The specific accommodation requested to complete the employment application
• The location (s) (city,state) to which you would like to apply.
By mail: Please mail your cover letter and resume to:
Corporate Staffing
Robert Half
2613 Camino Ramon
San Ramon, CA 94583-9128
Robert Half, one of FORTUNE® magazine's "World's Most Admired Companies" (March 17, 2014), is a global leader in professional staffing and consulting services. Every day, our staffing professionals help companies locate skilled workers and individuals find employment. In fact, someone finds a new job through Robert Half every two minutes!
Our corporate employees are the backbone of our operations and work with our teams around the world. Each employee at our corporate services locations plays a role in our company's success. If you want to make a difference — and work in an environment where you can thrive and innovate — apply for this job today!
Job Summary
Robert Half is seeking a Change Management Program Manager (Traffic Controller), who will play a key role of ensuring the approved portfolio of enterprise initiatives are coordinated and progressing as planned in accordance with a Master Change Management and Initiative Deployment Schedule agreed upon by RH Senior Field Executives and RH Senior Corporate Services Executives. The position will work through many layers of the organization and ensure that Corporate Service departments are aligned and coordinated in delivering the required professional contributions and departmental specific support for important initiatives and projects included in the Enterprise Change Management plan approved by RH Executive Management. The position will act as a global consultant/coordinator between Senior Management designated as initiative sponsors, Corporate Service department managers, Enterprise Change Management Working Group members, and the Enterprise Change Management Office (ECM) in defining the strategic rollout plan and messaging recommendations in order to drive faster and more complete adoption and higher ultimate utilization of the changes by employees in the organization.
Specific responsibilities include:
• Support change management at the organizational level through the Enterprise Change Management office. Play a key advisor role in defining the strategic rollout plan.
• Maintain a strong partnership with ECM Working Group and Corporate Services project teams as part of facilitating decisions regarding rollout timing and strategies.
• Support and engage senior leaders and stakeholders to determine rollout compatibilities for grouping projects together for messaging and rollout.
• Determine potential timing strategies for rollouts based on analysis of rollout dates and corporate service resource impacts.
• Develop a change management strategy based on a situational awareness of the details of the change and the group being impacted by the change.
• Determine potential resource or adoption capacity choke points, facilitate discussion of options between stakeholders, and provide recommendations to senior management.
• Act as focal point for portfolio.
• Collect and manage all incoming demand requests in the ECM intake (template) process and ensure projects have visibility with Enterprise Change Management Working Group.
Maintain and regularly report on pipeline of requests and their status.
• Work with appropriate business and IT leadership on portfolio activity prioritization, ensuring that the project is categorized correctly for magnitude of impact to the business vs. level of effort to achieve adoption.
• Coordinate the creation/update of portfolio rollout, scheduling, and resource estimate data required for I&T Steering committee meetings.
• Ensure that Corporate Service departments are aligned and coordinated in delivering the required professional contributions and departmental specific support for important initiatives and projects included in the Enterprise Change Management plan approved by RH Executive Management.
• Facilitate the creation of appropriate Change Management Messages and help the stakeholders associated with initiatives follow a set of Change Management Protocols and steps designed to ensure an orderly Change Management process.
• Track that communication plans are followed in order to increase employee understanding and acceptance of the changes including the adoption of the new processes or technology included in the changes.
• Provide guidance and act as liaison for the International Zone back office managing directors in Birmingham and Sydney with regard to data intake, project rollout schedule coordination, and messaging updates.
• Maintain a suite of Change Management protocol templates for use by initiative stakeholders and project managers.
• Manage the portfolio and change load, track and report issues.
• Assist Change Management Partners to integrate change management activities into project plans.
• Apply structured methodology to recommend or lead change management activities.
• Evaluate and ensure user readiness.
• Define and measure success metrics and monitor change progress.
• Complete change management assessments.
• Collaborate with Change gents, Change Management Partners, project teams, business SME���s and vendors to identify changes to business processes, people or systems based on implementation of large scale projects. Identify, analyze and recommend risk mitigation tactics.
• Identify and manage anticipated resistance.
• Consult and coach managers, supervisors, and project teams.
• Support communication and training efforts.
• Support organizational design and definition of roles and responsibilities.
• Coordinate efforts with other specialists.
Qualifications:
• Bachelor's degree minimum.
• Change management certification or designation desired. Prosci and/or Project Management certification is a plus.
• Management consulting experience, project management experience, facilitation and line management experience are all desirable.
• A solid understanding of how people go through a change and the change process.
• Experience with Prosci ADKAR Model is a plus.
• Experience with MS Project, Visio, Excel and Word.
• A documented career history of facilitating solutions for organizations is desirable.
Follow us on Twitter @RH_Corp_Jobs for Robert Half Corporate job openings and career and workplace news!
Robert Half International Inc. is an Equal Opportunity Employer. M/F/Disability/Vet
As part of Robert Half's corporate facility employment process, any offer of employment is contingent upon successful completion of a background check.
You may apply for this position online, or by mail. Robert Half is committed to being an equal employment employer offering opportunities to all job seekers including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to corporaterecruiting@roberthalf.com for assistance.
In your email please include the following:
• The specific accommodation requested to complete the employment application
• The location (s) (city,state) to which you would like to apply.
By mail: Please mail your cover letter and resume to:
Corporate Staffing
Robert Half
2613 Camino Ramon
San Ramon, CA 94583-9128
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