You are a dynamic Lead Management Specialist who wants to be part of a high performance sales team and work in partnership with US Sales and Marketing to grow and exceed revenue targets.
You will be responsible for:
• Sole responsibility for inbound lead processing and qualification according to established business rules
• Implementing and following established lead routing rules
• Assist in lead scoring process of the leads within Salesforce.com and the marketing automation system
• Format data to meet quality control standards for loading and updating into
Salesforce.com
• Run and analyze reports on lead activity and make recommendations for improvements on key dimensions such as lead source, campaign messaging, target audience.
• Track lead conversion metrics and make recommendations on what is working and what can be improved
• Support continued process improvement of the lead management system by evaluating current processes, definitions and business rules and making recommendations for positive change
• Participate in developing lead follow up plans for key campaigns
And you have:
• 5+ years inside sales experience
• High level of comfort with in-bound as well as out-bound phone sales
• Demonstrated expertise with CRM technology; Salesforce.com experience preferred
• Successful negotiating and influencing skills
• Time management and organizational skills
• Ability to work effectively in a multi-channel, team-selling environment
• Clear communication skills to foster productive discussions between sales and marketing that lead to achieving better results with leads
• Strong customer focused orientation
• Willingness to master deep CPP product knowledge
If you are looking for a corporate culture that values work-life balance, is collaborative, uses effective cross-functional communication to ensure outstanding results, CPP may be the place for you!
CPP, Inc. is the global leader in workforce development solutions with over 50 years of industry success in the field of assessment publishing and certification programs. We publish the internationally recognized Myers-Briggs Type Indicator® (MBTI®) and Strong Interest Inventory® learning instruments; award-winning training and hundreds of widely used support materials. For more information, visit our web site at www.cpp.com.
To expedite your application
send a cover letter outlining your professional goals, salary history and salary expectations with your current resume – as well as where you found this ad to:
Jessie Lockhart, HR Director
CPP, Inc.
E-Mail: careers@cpp.com
Equal Opportunity Employer
MBTI and Myers-Briggs Type Indicator are registered trademarks of CPP, Inc.
CPI is a trademark of CPP. Strong Interest Inventory is a registered trademark of CPP, Inc.
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