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Please direct your responses to: http://techsoup.theresumator.com/apply/RzzsYQ/Senior-Manager-Global-Communications-Operations.html
Reporting to and under the supervision of the Senior Director, Communications, the Senior Manager, Global Communications Operations is responsible for managing TSGÂ's communications projects portfolio.
Liaisons with:
Various stakeholder groups: internal stakeholders, executive leadership, technology donors, funders, international development community, communication leaders at partner organizations, and TechSoup Global Network Partner NGOs.
The Senior Manager, Global Communications Operations will:
1. Create detailed work plans for all TSG communications project activities and products, and manage workflow to ensure goals are met on time and on budget; provide general project management support to the Senior Director
2. Manage coordinate major TSG communications projects across internal teams, strategic partners and the Global Network
3. Participate in strategic planning to ensure that project management reflects strategy and is the main contributor to the management of the communications project portfolio
4. Schedule and handle all logistical details for project working groups, interviews, and workshops; plays a driving role in fostering cross-team collaboration of communications projects.
5. Advise on overall communications strategy, devise communications plans and campaigns for global and national audiences and manage implementation of TSG global communications strategies directives.
6. Manage communication processes, protocols and tools and ensures maintenance across digital property the Communications team owns.
7. Manage communications vendor supply chain, manage internal and Network coordination for communication campaigns
8. Play a key contributor role in the development of organization�s strategic communications plan.
9. Provide technical assistance and oversee communications training of TSGÂ's Global Network.
10. Acts as organizational liaison for resourcing Communications team contributions for cross-team and enterprise projects.
11. Supervise Communications staff, interns and volunteers as appropriate.
12. Represent TSG at national/ international events, conferences and meetings as appropriate.
Competencies
• Strategic thinker, a detail-oriented planner and a rock star Project Manager
• A combination of extensive Communications and Project Management experience in Technology/Social Sector/International Development, at an in-house or agency Marketing/Communications role
• High-level ability to communicate with internal and external partners, based on understanding their communication needs and possessing significant experience with international development/social sector/technology topics and issues
• High level digital competence including social media tools and strategies, cutting edge communications tools (eg. Lync, Yammer), collaboration tools e.g. (SharePoint, CRM) and project management methodologies/practices (eg. Agile/Kanban)
• Able to assist, consult, or lead others in assuring existing or new, upcoming communication tools channels are fully leveraged to assure proper communication.
• Content Development: Has significant experience in and/or demonstrates broad, in-depth proficiency in this competency and is therefore able to manage clear for internal/external use material that is developed. Knowledge about innovative formats (e.g. infographics) and video production is a definite advantage.
• Content and Style Editing - Has significant experience in, leads others and demonstrates in-depth proficiency in rewriting or editing complex communications products for purposeful structure, clarity of ideas, and the logical persuasive presentation of content.
• Communications Strategy Planning, and Execution - Has significant experience in and/or demonstrates in-depth proficiency at a level sufficient to assist, consult, or lead others in the planning, development, and execution of communications strategies for complex projects and campaigns.
• Events Management: Has experience coordinating logistics of assigned events from planning to execution including but not limited to registration, reservations, payments, assessing participation, establishing partnerships, overseeing all aspects of booth management and general project management of events. Helps set, communicate and maintain timelines and priorities for events. Ensurere excellent customer service and quality delivery of each event. Provide post-event analysis, budget recaps and participant feedback and incorporate learning into future plans.
• Stakeholder Relationship Management and Awareness - Has significant experience in and/or demonstrates an in-depth proficiency sufficient to lead and manage overall relationships with critical internal and/or external high-risk, critical constituencies
• Internal Stakeholder Orientation - Maintains internal cross/team relationships in the face of conflicting demands or directions and provides evidence-based advice and solutions based on sound diagnosis and knowledge.
• Drive for Results - Identifies the needed resources to accomplish results involving multiple stakeholders and finds solutions to obstacles affecting key deliverables.
• Teamwork, Collaboration, and Inclusion - Shows leadership in ensuring the often cross-functional teams stay organized and focused, and actively seeks and considers diverse ideas and approaches; is a proactive champion of constant learning and fostering cultural change.
• Knowledge, Learning and Communication - Leads in the sharing of best practice, trends, knowledge and lessons learned across units and with clients and partners, articulating ideas verbally and in writing in a clear and compelling way across audiences of varied levels.
• Business Judgment and Analytical Decision Making - Gathers inputs, assesses risk, considers the impact and articulates benefits of decisions for internal and external stakeholders over the long term.
Background preferred:
• MA/MS or equivalent (in Business, Management, Communications, International Relations, Public Affairs, Marketing, Journalism or other related field) and a minimum of 8 plus years of relevant professional experience OR a BA/BS degree or equivalent and a minimum of 11 years of relevant professional experience.
• Considerable experience gained at a leading worldwide firm or strategic communications agency in Tech/Social Innovation fields is a definite asset as well as Communications/Prorgam Management experience at a leading philanthropic/social benefit organization operating at the global level
• Significant experience in managing large-scale international projects and partnerships with a strong Communications aspect, preferably in the Social Development Technology fields: deep interest in Technology for social change
• Multilingual or multi-cultural candidates with international relevant work experience preferred
• Experience working with high-level personnel and high-profile organizations
• Excellent interpersonal skills; team-player
• Significant experience in and/or a high-level knowledge and understanding of international development topics and issues, and in particular social innovation/technology for change and of the communication needs of key stakeholders, such as technology donors, funders, international organizations and the global social sector.
• Proven ability to demonstrate and ensure high quality standards while meeting deadlines and budgets
• Professionalism, attention to detail, commitment to quality
• Genuine interest in working in the social sector; strong interest in TechSoup Global�s mission and work as well as an appreciation for the positive influence on impact and results of a global organization
• Flexibility and adaptability that comes with a friendly attitude, a desire to learn and a good sense of humor — someone who will want to stay and grow with TechSoup Glob
Why Work for TechSoup Global?
TechSoup Global is a nonprofit social enterprise that has been successful in creating a suite of high impact services that facilitate corporate philanthropy and benefit community service organizations in a financially sustainable model. For over 26 years, our mission has been to work toward the day when every community service organization on the planet has access to the technology resources and information they need to achieve their own missions. Founded in 1987, we currently have 192 staff members in offices in Warsaw, London and San Francisco, and an annual budget of about $30 million.
At TechSoup Global, our aim is to harness the power of technology — not for technologyÂ's sake, but as a means to accelerate social impact. We believe that a strong civil society is as critical to local communities as healthy business and government sectors. And we believe technology has a significant role to play in strengthening organized civil society —by democratizing access to information and resources to achieve effective, system-changing outcomes. This belief inspires us and drives us to continue working with our partners to deliver relevant, innovative, and scalable programs. With the support of 90 (and counting) leading technology companies — including Microsoft, Adobe, Symantec, Cisco, Intuit, and Redemtech — TechSoup Global and its network have reached more than 542,000 nongovernmental organizations (NGOs) around the world. To date, we have cumulatively distributed more than 11.4 million software and hardware solutions and enabled recipients in 60 countries to save more than US$3.7 billion in IT expenses. Together with our partners around the world in the TechSoup Global Network, we strive to ensure that technology solutions are complemented by practical, locally relevant educational content.
Please Apply Here: http://techsoup.theresumator.com/apply/RzzsYQ/Senior-Manager-Global-Communications-Operations.html
Please direct your responses to: http://techsoup.theresumator.com/apply/RzzsYQ/Senior-Manager-Global-Communications-Operations.html
Reporting to and under the supervision of the Senior Director, Communications, the Senior Manager, Global Communications Operations is responsible for managing TSGÂ's communications projects portfolio.
Liaisons with:
Various stakeholder groups: internal stakeholders, executive leadership, technology donors, funders, international development community, communication leaders at partner organizations, and TechSoup Global Network Partner NGOs.
The Senior Manager, Global Communications Operations will:
1. Create detailed work plans for all TSG communications project activities and products, and manage workflow to ensure goals are met on time and on budget; provide general project management support to the Senior Director
2. Manage coordinate major TSG communications projects across internal teams, strategic partners and the Global Network
3. Participate in strategic planning to ensure that project management reflects strategy and is the main contributor to the management of the communications project portfolio
4. Schedule and handle all logistical details for project working groups, interviews, and workshops; plays a driving role in fostering cross-team collaboration of communications projects.
5. Advise on overall communications strategy, devise communications plans and campaigns for global and national audiences and manage implementation of TSG global communications strategies directives.
6. Manage communication processes, protocols and tools and ensures maintenance across digital property the Communications team owns.
7. Manage communications vendor supply chain, manage internal and Network coordination for communication campaigns
8. Play a key contributor role in the development of organization�s strategic communications plan.
9. Provide technical assistance and oversee communications training of TSGÂ's Global Network.
10. Acts as organizational liaison for resourcing Communications team contributions for cross-team and enterprise projects.
11. Supervise Communications staff, interns and volunteers as appropriate.
12. Represent TSG at national/ international events, conferences and meetings as appropriate.
Competencies
• Strategic thinker, a detail-oriented planner and a rock star Project Manager
• A combination of extensive Communications and Project Management experience in Technology/Social Sector/International Development, at an in-house or agency Marketing/Communications role
• High-level ability to communicate with internal and external partners, based on understanding their communication needs and possessing significant experience with international development/social sector/technology topics and issues
• High level digital competence including social media tools and strategies, cutting edge communications tools (eg. Lync, Yammer), collaboration tools e.g. (SharePoint, CRM) and project management methodologies/practices (eg. Agile/Kanban)
• Able to assist, consult, or lead others in assuring existing or new, upcoming communication tools channels are fully leveraged to assure proper communication.
• Content Development: Has significant experience in and/or demonstrates broad, in-depth proficiency in this competency and is therefore able to manage clear for internal/external use material that is developed. Knowledge about innovative formats (e.g. infographics) and video production is a definite advantage.
• Content and Style Editing - Has significant experience in, leads others and demonstrates in-depth proficiency in rewriting or editing complex communications products for purposeful structure, clarity of ideas, and the logical persuasive presentation of content.
• Communications Strategy Planning, and Execution - Has significant experience in and/or demonstrates in-depth proficiency at a level sufficient to assist, consult, or lead others in the planning, development, and execution of communications strategies for complex projects and campaigns.
• Events Management: Has experience coordinating logistics of assigned events from planning to execution including but not limited to registration, reservations, payments, assessing participation, establishing partnerships, overseeing all aspects of booth management and general project management of events. Helps set, communicate and maintain timelines and priorities for events. Ensurere excellent customer service and quality delivery of each event. Provide post-event analysis, budget recaps and participant feedback and incorporate learning into future plans.
• Stakeholder Relationship Management and Awareness - Has significant experience in and/or demonstrates an in-depth proficiency sufficient to lead and manage overall relationships with critical internal and/or external high-risk, critical constituencies
• Internal Stakeholder Orientation - Maintains internal cross/team relationships in the face of conflicting demands or directions and provides evidence-based advice and solutions based on sound diagnosis and knowledge.
• Drive for Results - Identifies the needed resources to accomplish results involving multiple stakeholders and finds solutions to obstacles affecting key deliverables.
• Teamwork, Collaboration, and Inclusion - Shows leadership in ensuring the often cross-functional teams stay organized and focused, and actively seeks and considers diverse ideas and approaches; is a proactive champion of constant learning and fostering cultural change.
• Knowledge, Learning and Communication - Leads in the sharing of best practice, trends, knowledge and lessons learned across units and with clients and partners, articulating ideas verbally and in writing in a clear and compelling way across audiences of varied levels.
• Business Judgment and Analytical Decision Making - Gathers inputs, assesses risk, considers the impact and articulates benefits of decisions for internal and external stakeholders over the long term.
Background preferred:
• MA/MS or equivalent (in Business, Management, Communications, International Relations, Public Affairs, Marketing, Journalism or other related field) and a minimum of 8 plus years of relevant professional experience OR a BA/BS degree or equivalent and a minimum of 11 years of relevant professional experience.
• Considerable experience gained at a leading worldwide firm or strategic communications agency in Tech/Social Innovation fields is a definite asset as well as Communications/Prorgam Management experience at a leading philanthropic/social benefit organization operating at the global level
• Significant experience in managing large-scale international projects and partnerships with a strong Communications aspect, preferably in the Social Development Technology fields: deep interest in Technology for social change
• Multilingual or multi-cultural candidates with international relevant work experience preferred
• Experience working with high-level personnel and high-profile organizations
• Excellent interpersonal skills; team-player
• Significant experience in and/or a high-level knowledge and understanding of international development topics and issues, and in particular social innovation/technology for change and of the communication needs of key stakeholders, such as technology donors, funders, international organizations and the global social sector.
• Proven ability to demonstrate and ensure high quality standards while meeting deadlines and budgets
• Professionalism, attention to detail, commitment to quality
• Genuine interest in working in the social sector; strong interest in TechSoup Global�s mission and work as well as an appreciation for the positive influence on impact and results of a global organization
• Flexibility and adaptability that comes with a friendly attitude, a desire to learn and a good sense of humor — someone who will want to stay and grow with TechSoup Glob
Why Work for TechSoup Global?
TechSoup Global is a nonprofit social enterprise that has been successful in creating a suite of high impact services that facilitate corporate philanthropy and benefit community service organizations in a financially sustainable model. For over 26 years, our mission has been to work toward the day when every community service organization on the planet has access to the technology resources and information they need to achieve their own missions. Founded in 1987, we currently have 192 staff members in offices in Warsaw, London and San Francisco, and an annual budget of about $30 million.
At TechSoup Global, our aim is to harness the power of technology — not for technologyÂ's sake, but as a means to accelerate social impact. We believe that a strong civil society is as critical to local communities as healthy business and government sectors. And we believe technology has a significant role to play in strengthening organized civil society —by democratizing access to information and resources to achieve effective, system-changing outcomes. This belief inspires us and drives us to continue working with our partners to deliver relevant, innovative, and scalable programs. With the support of 90 (and counting) leading technology companies — including Microsoft, Adobe, Symantec, Cisco, Intuit, and Redemtech — TechSoup Global and its network have reached more than 542,000 nongovernmental organizations (NGOs) around the world. To date, we have cumulatively distributed more than 11.4 million software and hardware solutions and enabled recipients in 60 countries to save more than US$3.7 billion in IT expenses. Together with our partners around the world in the TechSoup Global Network, we strive to ensure that technology solutions are complemented by practical, locally relevant educational content.
Please Apply Here: http://techsoup.theresumator.com/apply/RzzsYQ/Senior-Manager-Global-Communications-Operations.html
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