REFERRALS? VP/Head of Banking Mobile/Digital Channel Technology for Key Bank - Cleveland, OHIO
About the Job
The “Head of Digital Channel Technology” will:
•lead a mission critical team which delivers a digital channel technology platform for world class digital customer experience for Key's consumer, small business, middle market and private banking clients across the Community Bank.
•act as an Information Officer for Digital Channels
••significantly increase usage of Key Bank’s digital self-service capabilities and drive sales capabilities from the digital channel.
This position reports to the Chief Information Officer, Key Community Bank.
The “Head of Digital Channel Technology” Questions:
Please write back w/your availability to interview/start, along with your min annual salary (or range)
** Cleveland, OHIO - are you open to relocation?
Send answers to these questions, along with your resume in MSWord “doc” format to: ruthiep@bellsouth.net
SUBMIT the number of years of experience /brief explanation of that specific experience in each of the following:
•Previous experience in banking (which banks? In what capacity? how long?)
•In how many Hands-on full life cycle MOBILE /DIGITAL BANKING implementations/launches have you been involved? (which ones? In what capacity? how long?)
•Experience in designing/developing distinctive customer experience, revenue growth, acquisition, retention and cross-sell opportunity, and cost savings through Web and Mobile Channels technology (Give up to 3 examples of your experience in this capacity)
•Have you done any public speaking for conventions, etc. - If so, what topic, what meeting, approximate attendance and date
•Previous electronic banking, website and Mobile management experience in the financial services industry.
•Experience with E- Mail, Chat and Social Media Customer Service tools
•Familiarity with the technology operations aspects of banking products and services.
Please answer the questions above and send with your resume in MSWord “doc” format to: ruthiep@bellsouth.net
Ruthie Powell
Senior Sourcer/Recruiter
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If you have additional questions regarding this position, feel free to contact my boss – contact information listed below:
Jose L. Tamez
Managing General Partner
Mobile Search Partners
jtamez@mobilesearchpartners.com
Golden, CO, Phone: 303.271.1558
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