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About SugarCRM, Inc.<br /><br /><br /><br /> SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market. Recognized by leading market analysts as a "visionary" company, Sugar is deployed by over 1.4 M individuals in 120 countries and 26 languages.<br /><br /><br /><br /> Sugar is positioned to fully unleash the promise of CRM with our innovative CRM system designed for every individual who engages with customers: sellers, marketers, customer support agents, receptionists, and executives. The company is delivering a completely transformed, individualized CRM user experience that is immersive, engaging, and intuitive. Sugar fuses the straightforward simplicity, mobility, and social aspects of a consumer app with the business process optimization of conventional CRM.<br /><br /><br /><br /> Description:<br /><br /><br /><br /> SugarCRM is looking for a seasoned, creative Senior Designer and Brand Manager who can help us tell a creative, imaginative, consistent, and seamless story about SugarCRM across a broad range of media, including web, digital, email, presentations, video, print, tradeshow/event and out of home. This position reports to the VP of Corporate Marketing and works with the marketing team as well as contractors, vendors, agencies and other departments to concept and produce engaging, original and on-brand designs. You will shape and maintain the look and feel of all the visual design that we use to express our brand to the world. In-depth understanding of visual design principles and a desire to push conceptual thinking and the latest design and technology trends will be critical in creating experiences that connect with our customers, prospects, employees and partners. As brand manager, you will also play a front line role enforcing brand standards and guidelines.<br /><br /><br /><br /> The ideal candidate is a hands-on, highly motivated person who can bring creative and strategic ideas to life, and someone who can thrive in a dynamic, fast-paced environment that includes multiple stakeholders. <br /><br /><br /><br /> Responsibilities:<br /><br /><br /><br /> • Deliver extraordinary customer relationships<br /><br /><br /><br /> • Understand and interpret brand, user, and business needs in order to develop innovative, creative, and results-oriented design solutions <br /><br /><br /><br /> • Create rich and intuitive designs for web, print, mobile, email, presentations and more<br /><br /><br /><br /> • Refresh and maintain the SugarCRM visual language and supporting documentation to ensure design consistency, simplicity and quality <br /><br /><br /><br /> • Develop design concepts throughout the entire lifecycle, from initial explorations through final, produced design deliverables<br /><br /><br /><br /> • Assist our web and marketing ops teams with designs for web pages and demand generation<br /><br /><br /><br /> • Communicate and present design strategy/rationale effectively to key stakeholders<br /><br /><br /><br /> • Collaborate with cross-functional teams to create compelling visual designs<br /><br /><br /><br /> • Produce designs into final materials including collateral, event signage, online banners, presentations, infographics, emails, microsites, advertisements, etc.<br /><br /><br /><br /> • Maintain relevancy in the field by monitoring digital trends, attending workshops/conferences, and joining professional groups <br /><br /><br /><br /> • Define scope of SugarCRM creative services for internal stakeholders and scope of services outsourced to vendors or contractors that have been trained on the SugarCRM brand and visual language<br /><br /><br /><br /> • Manage the interface with external agencies and contractors<br /><br /><br /><br /> • Manage creative budgets, timelines, resources, processes and technologies<br /><br /><br /><br /> • Respect and expect accountability<br /><br /><br /><br /> Desired Skills and Experience:<br /><br /><br /><br /> • 8 years of experience in visual design at a high growth technology company with multiple product lines, regions and distribution channels<br /><br /><br /><br /> • Bachelor's degree required preferably in Advertising/Creative/Design/Film or relevant number of years of experience<br /><br /><br /><br /> • Experience in creative/design work with a rich portfolio including digital, print, interactive, website/mobile design and video<br /><br /><br /><br /> • Expert knowledge of Adobe Creative suite<br /><br /><br /><br /> • Ability to present and sell creative to a diverse group of stakeholders<br /><br /><br /><br /> • Strategic, independent, hands-on and self-motivated with the ability to adapt quickly to a fast-paced environment<br /><br /><br /><br /> • Deep understanding of brand and how to create a design system, passion for storytelling and knowledge of all things digital<br /><br /><br /><br /> • Highly organized with excellent visual design skills, and a demonstrated mastery of typography, color and page layout<br /><br /><br /><br /> • Excellent written and oral communication skills<br /><br /><br /><br /> • A portfolio with incredible digital, print and social examples<br /><br /><br /><br /> Location: Cupertino, CA<br /><br /><br /><br /> Note to Recruiters and Placement Agencies: SugarCRM does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any SugarCRM employee. SugarCRM will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of SugarCRM and will be processed accordingly. <br /><br /><br /><br /> Who we are... <br /><br /><br /><br /> SugarCRM was founded in 2004. The company is headquartered in Cupertino, California with European headquarters in Munich, Germany and Asia Pacific headquarters in Sydney, Australia. We are pre-IPO, growing fast and always looking for the top talent. If you���re looking for the excitement and feel of a start-up, but the stability and experience of a market leader, then you���re going to love working at SugarCRM. <br /><br /><br /><br /> What is it REALLY like to work here<br /><br /><br /><br /> • Open is at the heart of our business and our culture. You won���t find cubicles here<br /><br /><br /><br /> • Management asks for everyone���s ideas and problem-solving solutions<br /><br /><br /><br /> • Engineers drive many of the product���s features<br /><br /><br /><br /> • Employees are closer to the customer���s needs<br /><br /><br /><br /> • Entrepreneurial-spirited employees<br /><br /><br /><br /> • Collaborative work environment<br /><br /><br /><br /> • Ownership is the greatest self-identity at SugarCRM - you are making an impact now<br /><br /><br /><br /> • We are a merit-based company - many opportunities to learn, excel and grow your career<br /><br /><br /><br /> • Wednesday Lunch Demos<br /><br /><br /><br /> • Onsite Family Movie Night at our U.S. Headquarters<br /><br /><br /><br /> • Free onsite fitness classes at our U.S. Headquarters<br /><br /><br /><br /> • Onsite Meetups - making connections with our community<br /><br /><br /><br />
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