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Position Title – WR739111092014

Lead Desktop Engineer – Windows 7 – AD – Citrix – VMware - FS – Boston/Marlboro, MA – Excellent Package

Excellent Compensation Package - Base + Bonus + PS

Relocation Possible for Exceptional Candidates - No Sponsorship

Company

Large, successful, and growing Boston based Investment Management Firm - Great Company - Lots of Upside - Excellent Compensation Package - Bonus - Profit Sharing etc. Join a team oriented, collaborative, results focused environment and become part of an elite organization with great growth possibilities.

Position Summary:

This individual will be responsible for leading a Windows desktop engineering team. The responsibilities include designing and managing large infrastructure migrations, evaluating new technologies, engineering desktop solutions and providing L3 support. In this role, this individual will assist project managers in the planning and technical direction of projects, working with the developers, architects and end users to implement product solutions to meet the business requirements.

This role engages directly with traders and other investment professionals in support of their investment processes. This individual will think strategically and provide robust technology solutions for fixed income traders in the office, offsite and while mobile. Ensuring quick and efficient resolution of technology related problems is critical as is a high degree of technical knowledge and expertise.

Responsibilities:

· Work closely with desktop support, trading support and business groups to gather requirements, analyze workflows and design solutions that adhere to security protocols and meet the business needs.

· Collaborate with the desktop engineering, architecture, application support, QA Testers, Information Security, Infrastructure and Management teams when evaluating and recommending new hardware and software technologies.

· Utilize various desktop and application monitoring tools to detect and prevent issues before they occur.

· Provide functional and technical written evaluations of products, operating system upgrades and patches.

· Ensure that desktop standards are understood and followed by stake holders and team members.

· Collaborate with infrastructure, architecture and development teams to provide implementation blueprints, industry best practices and vendor product guidelines.

· Develop necessary project plans for hardware lifecycle, software, BIOS and driver upgrades, including installation and testing.

· Develop and maintain high standards in establishing policies and procedures to address routine maintenance protocols, ensuring that all are clearly documented for testing and validation.

· Provide Level III support and resolution, identifying root cause with strategic solutions to problems. Escalate to the Business Application and/or Operations teams as necessary.

· Meet or exceed SLA obligations consistently and on an ongoing basis, allow for accurate metrics to measure response time, meet BCP requirements for offsite access, and reduce the time needed to address hardware/software failures.

· Prioritize work efforts, multi-task in a very fast-paced environment, and provide clear and timely updates

· Understand technology limitations and interactions to ensure supportability of any proposed solutions.

Required Skills and Competencies:

At least seven years in a lead engineering role supporting investment professionals

Experience in:

· Desktop support and troubleshooting

· Computer networking (Ethernet, TCP/IP, DHCP, WANS, etc.)

· Operating systems (Windows, Mac, etc.)

· Network & Application monitoring/management systems and technologies

· Networking (TCP/IP, Routing, Troubleshooting, DNS, VPN, etc.)

· Financial Applications and Terminology

· Extensive experience implementing VDI technology with VMware and Citrix platforms.

· Experience with Active Directory configurations related to group policy management

· Must be self-starter possessing drive and ability to work with minimal supervision

· Strong leadership skills and the ability to drive consensus across numerous teams to implement chosen technology solutions

· Ability to prioritize tasks in high pressure situations, and manage conflicting priorities effectively

· Attention to detail

· Ability to perform research and share knowledge across various teams

· Extensive knowledge of Microsoft product suite.

· Microsoft MCSA in Windows 7 certification desired

· VMware Advanced Professional 5 – Data Center Administration certification preferred

· Degree in one of the following concentrations; Computer Information Systems, Management Information Systems or Computer Science.

Optional Job Qualifications

· Microsoft MOS certification

· ITIL Knowledge/ Certifications

Keys to this Role

1) Technology: We are seeking a strong Windows Desktop Engineer with the following technologies: Windows 7, TCP/IP, Routing, Troubleshooting, Active Directory, etc. along with Virtualization experience (i.e. Citrix, VMware or Windows).

2) Leadership: We are looking for a very senior individual contributor that has strong leadership skills.

3) Financial Services and Trading Systems experience is a plus but not required. We are open to any strong Desktop Engineering technologist that is comfortable working in a fast paced environment.