Please direct your responses to: applicants@icgmarcom.com
Customer Briefing Manager Consultant
International Consulting Group Marketing (www.icgmarcom.com), located in Silicon Valley, is seeking a well-qualified, Customer Briefing Manager Consultant for our leading high technology client.
The Customer Briefing Manager Consultant will support the Americas Customer Marketing team with their best-in-class customer briefing program to enhance the customer experience and drive sales. You will consult with sales teams to drive the delivery of high-impact briefings that meet customer and company objectives that will: improve customer satisfaction, strengthen account relationships, and increase revenue through the articulation of the company brand strategy and value proposition.
Consultant will expertly liaise cross-functionally with Sales, Product Marketing, Corporate Marketing, and Account Management to ensure briefings reflect all the positive aspects of the company. Requires high standards for representing the client company in a professional manner with prospects and customers, plus having the ability to create an extraordinary customer experience.
Location:
Onsite at client HQ. South Silicon Valley.
Compensation:
Depending on experience and market-rate competitive.
Duration:
Full-time, 40 /hours week. 1 year + ( multi-year extension very likely).
Requirements:
• 5 plus years of Customer Briefing Center experience. Including several years as a manager with a mid to enterprise size technology company.
• Proven track record of assuming all aspects of the Customer Briefing Manager's role throughout the briefing lifecycle.
• Capability to maintain expertise on Company's corporate strategy, business units, products and solutions in order to provide effective counsel to sales teams.
• Ability to build and strengthen relationships with key executives and BU leadership to influence and increase their participation.
• Experience evangelizing the benefits of the customer Briefing Program to account executives by all appropriate means i.e. attend and present at Quarterly Business Reviews (QBRs).
• Proven ability to establish and expand the criteria for Briefing quality, including quality of session agendas and presenters.
• Adept at identifying and continuously re-evaluating agenda topics required to tell the Company Story to diverse audiences (business and technical).
• Ability to continuously re-evaluate briefing processes and practices to ensure efficiency.
• Proficiency with measuring, analyzing and reporting briefing program statistics/success to Briefing Senior Management.
• Successful at managing a CEC venue to ensure it runs effectively and has the latest content and demos.
• Experience capturing customer insights and feedback during briefings that will inform intelligent strategy and planning.
• BA/BS in Marketing, Communications, Business Administration or similar.
To Apply:
Please submit your relevant cover letter/email text including "Customer Briefing Manager Consultant", and WORD-version Resume to:applicants@icgmarcom.com.
Please note that no phone calls can be accepted. Only local S.F. Bay Area candidates will be considered.
International Consulting Group Marketing (www.icgmarcom.com), located in Silicon Valley, is seeking a well-qualified, Customer Briefing Manager Consultant for our leading high technology client.
The Customer Briefing Manager Consultant will support the Americas Customer Marketing team with their best-in-class customer briefing program to enhance the customer experience and drive sales. You will consult with sales teams to drive the delivery of high-impact briefings that meet customer and company objectives that will: improve customer satisfaction, strengthen account relationships, and increase revenue through the articulation of the company brand strategy and value proposition.
Consultant will expertly liaise cross-functionally with Sales, Product Marketing, Corporate Marketing, and Account Management to ensure briefings reflect all the positive aspects of the company. Requires high standards for representing the client company in a professional manner with prospects and customers, plus having the ability to create an extraordinary customer experience.
Location:
Onsite at client HQ. South Silicon Valley.
Compensation:
Depending on experience and market-rate competitive.
Duration:
Full-time, 40 /hours week. 1 year + ( multi-year extension very likely).
Requirements:
• 5 plus years of Customer Briefing Center experience. Including several years as a manager with a mid to enterprise size technology company.
• Proven track record of assuming all aspects of the Customer Briefing Manager's role throughout the briefing lifecycle.
• Capability to maintain expertise on Company's corporate strategy, business units, products and solutions in order to provide effective counsel to sales teams.
• Ability to build and strengthen relationships with key executives and BU leadership to influence and increase their participation.
• Experience evangelizing the benefits of the customer Briefing Program to account executives by all appropriate means i.e. attend and present at Quarterly Business Reviews (QBRs).
• Proven ability to establish and expand the criteria for Briefing quality, including quality of session agendas and presenters.
• Adept at identifying and continuously re-evaluating agenda topics required to tell the Company Story to diverse audiences (business and technical).
• Ability to continuously re-evaluate briefing processes and practices to ensure efficiency.
• Proficiency with measuring, analyzing and reporting briefing program statistics/success to Briefing Senior Management.
• Successful at managing a CEC venue to ensure it runs effectively and has the latest content and demos.
• Experience capturing customer insights and feedback during briefings that will inform intelligent strategy and planning.
• BA/BS in Marketing, Communications, Business Administration or similar.
To Apply:
Please submit your relevant cover letter/email text including "Customer Briefing Manager Consultant", and WORD-version Resume to:applicants@icgmarcom.com.
Please note that no phone calls can be accepted. Only local S.F. Bay Area candidates will be considered.
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